Subaru of Gwinnett - Service Center

I wanted and needed my new vehicle, and no dealership had what I wanted. Contacted Mr. Quigley, salesman and he found one for me In Macon, GA and had it ready for me on Monday. No other salesman helped m what I wanted. Contacted Mr. Quigley, salesman and he found one for me In Macon, GA and had it ready for me on Monday. No other salesman helped me that way. Mr. Quigley was very pleasant and provided excellent customer service to me. The business manager was also very accommodating and also pleasant and professional. I want to thank these two men for making me comfortable. More

Jeff is amazing, always reliable and communicates back with me if there’s any issues. I’ve been working with Jeff for a while now and he’s the reason I will continue to come back. Thank you! with me if there’s any issues. I’ve been working with Jeff for a while now and he’s the reason I will continue to come back. Thank you! More

Fantastic place! Wonderful polite staff. Jeff is amazing super honest and upfront about everything and always willing to help! Wonderful polite staff. Jeff is amazing super honest and upfront about everything and always willing to help! More

I took my Subaru there for tire alignment & rotation. They came up w $4200+ issues. When taken to another place only cost me $350+. Most items were not a problem at all!! Glad I'm a smart enough FEMALE They came up w $4200+ issues. When taken to another place only cost me $350+. Most items were not a problem at all!! Glad I'm a smart enough FEMALE to challenge them. More

Excellent thanks for your help. Best dealer ship and service advisor was great. Great experience Best dealer ship and service advisor was great. Great experience More

I've been coming to Subaru of Gwinnett since 2015 and am very pleased with the service. It's the only place I've taken my Subaru for maintenance. I came in recently for an oil change and during the multi-po very pleased with the service. It's the only place I've taken my Subaru for maintenance. I came in recently for an oil change and during the multi-point inspection, it was discovered that my rear brakes were low. I was able to get the brakes replaced. I think Frank was the name of the Service Representative who attended to me. A Big Thank You to all at Subaru of Gwinnett. More

Yes, because the service advisors are always very nice. BUT I had an issue with the driver's side map light being out - had the same issue about a year ago on the passenger one. There were wires that wer BUT I had an issue with the driver's side map light being out - had the same issue about a year ago on the passenger one. There were wires that were loose in the overhead unit so the tech tightened them up and we had a light. Fast forward to a day ago, when the tech working on my vehicle said it is probably the light bulb - which they did not have in stock so they need to order one and I can bring the car back to have them replace the bulb......hmmm. I asked Kailyn (SA) if the tech considered pulling the working bulb from the passenger side to try it out in the driver side. Kailyn talked to the tech and informed me No, that's not their procedure. So now I get to go back when the light bulb comes in so they can try that bulb out. Doesn't make sense to me because if it's not the bulb then they will have to replace the overhead unit as the last tech told me. Oh well, I have some PTO hours I have to use up anyway. More

I've been coming to Subaru Gwinnett for about 7 years and trust them to take good care of my vehicle. I save money with their coupons. My service advisor Destiny was very helpful, informative, patient, frien trust them to take good care of my vehicle. I save money with their coupons. My service advisor Destiny was very helpful, informative, patient, friendly, and a pleasure to work with. I came for an oil change and tire rotation, replaced all 4 tires and got an alignment. They do good work here. More

as always, quick and complete A service technician, name unknown, also assisted me in the effective use of X Drive and paddle shifters, as I am heading to northern states with mountains, ice, and snow. name unknown, also assisted me in the effective use of X Drive and paddle shifters, as I am heading to northern states with mountains, ice, and snow. Thanks. More

Shaun (didn't see his name in the Service Dept. listing) was very courteous and professional! Brought my Forester Sport in for 12-month service, and everyone was courteous and helpful. The car wash listing) was very courteous and professional! Brought my Forester Sport in for 12-month service, and everyone was courteous and helpful. The car wash on the exterior was great, however the interior must have been forgotten. When I brought it in for the 6-month service, interior was outstanding. Maybe folks were too busy - the cleaning is a nice perk. This dealership and service dept are always outstanding! More