Subaru of Gwinnett - Service Center

I was very pleased with the service given to me by this dealership. I was involved in a single car accident which damaged my left front wheel assembly. I also needed my 90,000 mile service so I appreciat dealership. I was involved in a single car accident which damaged my left front wheel assembly. I also needed my 90,000 mile service so I appreciated the breakdown of costs associated with the repair work vs. the regular service. Mr. O'Leary explained everything to me. This dealership wants you to come back so they bend over backwards to get it done. More

Neal is always friendly and helpful and goes out of his way to make my experience a pleasant one. I bought my 2003 and 2009 Foresters here and have been bringing them here for service since day one. No c way to make my experience a pleasant one. I bought my 2003 and 2009 Foresters here and have been bringing them here for service since day one. No complaints, ever. Mr. Ramirez was also helpful, friendly and fast! More

I came in to have an oil change and have a rear wiper blade replaced. I spoke with Neal and asked him if I might be able to see my car while it was up on the lift. Neal was more than happy to oblige and blade replaced. I spoke with Neal and asked him if I might be able to see my car while it was up on the lift. Neal was more than happy to oblige and after a little bit of time when my car was ready he introduced me to my mechanic, Marc. I would just like to say that I already had high praise for this dealership, after speaking with Marc and getting to see the workshop I will undoubtedly recommend Subaru of Gwinnett to anyone looking to service or purchase a car. Not only was Marc knowledgable about Subaru and its vehicles but he was friendly, personable and he took the time to ensure that i was satisfied with the condition of my car and the work that I was having done. I informed Neal that I would like to request Marc as my mechanic in the future and I will gladly drive the 35 minutes north to service my Subaru at this dealership. More

I currentyly own a 2002 Impreza, Subaru of Gwinnett has taken absolute care of me and all of my automotive needs. I have nothing but good things to say about them, I have purchased many aftermarket accesso taken absolute care of me and all of my automotive needs. I have nothing but good things to say about them, I have purchased many aftermarket accessories (clutch, lightweight flywheel, exhaust, etc...) for my vehicle and Subaru of Gwinnett was always there to install my parts, service my vehicle and give me advice on uprgading caring for my car. Although my car is 10 years old I always get an awesome loaner when my vehicle is being serviced. I am a subaru loyalist and will be purchasing my 3rd new subbie from Subaru of Gwinnett. If you hate fast, friendly and professional service, please go somewhere else! More

Everyone at this dealer is just great. Jill Thurston is the best service specialist I've ever worked with. I would recommend her to everyone. All service and sales employees are excellent as well. I and the best service specialist I've ever worked with. I would recommend her to everyone. All service and sales employees are excellent as well. I and my car are both well taken care of everytime we visit. More

Alyssa met me at my car and greeted me. When I told her my name, she knew what work I had scheduled for my car. During the work Jill kept me appraised of what they were doing, what they were finding and h my name, she knew what work I had scheduled for my car. During the work Jill kept me appraised of what they were doing, what they were finding and how much longer it would be. The service was performed in a timely manner, my car was washed (free) and the price was what Jill had told me (there were no surprises). More

Purchased Forrester in 2003 and have been only to Subaru of Gwinnett for service. Their attention to detail and congenial attitudes have brought us back each time we need service or have questions that nee of Gwinnett for service. Their attention to detail and congenial attitudes have brought us back each time we need service or have questions that need answers. The atmosphere of friendliness has eased what could have been stressful situations. Jill T, of the Service Department, has been especially helpful. More

These people go the extra mile to make you feel welcome. Speaking of customer service this dealership knows how to provide that service. You can sense that this dealership works as team provide excellent c Speaking of customer service this dealership knows how to provide that service. You can sense that this dealership works as team provide excellent customer service. More