Subaru of Gwinnett - Service Center

My frist experience at a Subaru dealer was above Five Stars Excellent experience just to have my tires check, fast check in the Express Lane service and accommodating and great customer service for the young la Excellent experience just to have my tires check, fast check in the Express Lane service and accommodating and great customer service for the young lady in check bay showed me multiple area to wait until my vehicle was check. I will visit Subaru of Gwinnet again. Thank all of for and outstanding experience. Hazel Johnson More

Excellent Always professional and friendly. Excellent service, accommodating. I highly recommend this location. I drive from Decatur past the Decatur location t Always professional and friendly. Excellent service, accommodating. I highly recommend this location. I drive from Decatur past the Decatur location to come to thank you More

consistently good service Kyle is always pleasant and helpful...you are lucky to have him! Clean waiting area, healthy snack options, good coffee make the wait fly by! Kyle is always pleasant and helpful...you are lucky to have him! Clean waiting area, healthy snack options, good coffee make the wait fly by! More

oil change Nice waiting room, efficient service, no high pressure sales pitch for stuff that's easy to DIY, and not really needed anyway. I didn't buy my car at Nice waiting room, efficient service, no high pressure sales pitch for stuff that's easy to DIY, and not really needed anyway. I didn't buy my car at this dealership, but they treat me like I do. More

Best service dept ever!! Jill had taken care of our family cars since 2009 and now with her well deserved promotion turned us over to Issa. Issa is the best, kindest and happ Jill had taken care of our family cars since 2009 and now with her well deserved promotion turned us over to Issa. Issa is the best, kindest and happiest man I’ve ever known and will continue to take care of our family cars including our two new Ascents. Jill stopped by before we left to visit with us. We love Jill! My daughter’s family has just purchased a 2nd Subaru and Alyssa takes good care of them. WE LOVE SUBARU OF GWINNETT!!! More

Great Service The service department is prompt and attentive. I was able to get a full inspection of my new car in 45 minutes. They didn’t try to up sell me on thin The service department is prompt and attentive. I was able to get a full inspection of my new car in 45 minutes. They didn’t try to up sell me on things I didn’t need. I will be a customer for as long as I own my Subaru!!!! Issa Kone was wonderful! More

Professional and efficient Brought the car in for routine service appointment. Car was taken in before the time allocated and returned in a timely manner. Staff was professiona Brought the car in for routine service appointment. Car was taken in before the time allocated and returned in a timely manner. Staff was professional and courteous. More

Outstanding I ran late and the girls stayed late for me. They had my loaner ready. I was literally in the dealership for less than 3 minutes. They were very I ran late and the girls stayed late for me. They had my loaner ready. I was literally in the dealership for less than 3 minutes. They were very nice even tho they had to stay late for me. My bill was explained to me thoroughly. I was escorted to my washed vehicle. More

Great Experiences so far Bought my 2018 Crosstrek Limited in September of last year. The salesman (Matt) was great, present but not pushy. He gave suggestions based upon what Bought my 2018 Crosstrek Limited in September of last year. The salesman (Matt) was great, present but not pushy. He gave suggestions based upon what I wanted, and not what would come with the highest price tag. He's even kept in touch since then. My maintenance experiences have been much the same. The techs who take the car are always pleasant, the shop is amazingly clean. The waiting area is as equally clean and comes with a full service coffee / tea bar, clean and comfortable cushioned seats, plenty of space to put your drinks down, and a tv that is operational. Would recommend to anyone! More