Subaru of Gwinnett - Service Center

Easy appointment on-line. Service was immediate for oil change and 12 month service check up. Especially appreciated rotating the tires and alignment which made a huge difference. Work performed was effici change and 12 month service check up. Especially appreciated rotating the tires and alignment which made a huge difference. Work performed was efficient and quick but I did not feel they rushed it through it - instead took the time to go over the car completely. This is my wife's car and she carries the grandchildren (and dogs) in it so safety is very important. Precious cargo! It's a pleasure doing business with you! More

Good service. No waiting for check in. answered all my questions. Got loaner car. everything good. questions. Got loaner car. everything good. More

Provided great service while waiting for my new Wilderness, provided loaner cars till my vehicle arrived. Kept us in the loop if there were problems, and worked with us when the back-ordered parts Wilderness, provided loaner cars till my vehicle arrived. Kept us in the loop if there were problems, and worked with us when the back-ordered parts came in to be installed on the car. More

Good service but took longer than what I was told to expect. I was told 2-3 hours. It was 3 1/2 hours. expect. I was told 2-3 hours. It was 3 1/2 hours. More

Good for reservation system, No waiting for check in process Fixed less than promised time Cleaned car when finished repair process Fixed less than promised time Cleaned car when finished repair More

Very efficient service. The personnel very professional. Got my car there on Friday, got a loaner for three days until my car was ready! Thanks Subaru Got my car there on Friday, got a loaner for three days until my car was ready! Thanks Subaru More

Jeff B. in the Service Dept is AMAZING! He was very friendly, professional and knowledgeable! He kept me informed and told me what will be involved with my next service (60Kmiles) friendly, professional and knowledgeable! He kept me informed and told me what will be involved with my next service (60Kmiles) More

Prompt service. Service contact was courteous and helpful. Everything was clearly explained to me. Appreciated the loner vehicle. It helped me out a lot. Thank you helpful. Everything was clearly explained to me. Appreciated the loner vehicle. It helped me out a lot. Thank you More

The dealership always has friendly staff and excellent service. They seem to strive off of making the customer feel exceptional. I really enjoy my experience. service. They seem to strive off of making the customer feel exceptional. I really enjoy my experience. More