Subaru of Gwinnett - Service Center

Jeff Bowman @ Service dept has communicated well via email to advise the issues with my 2019 Outback while I’m overseas and rectified them in timely manner. email to advise the issues with my 2019 Outback while I’m overseas and rectified them in timely manner. More

Advisors are always on the spot when you pull, friendly and ready to help, enthusiastic and ready to help, enthusiastic More

Jeff was great at communicating throughout the repair process. I had a great experience overall. process. I had a great experience overall. More

The staff is very accommodating. The wait area is clean & comfortable. The service took a little over an hour. Snacks & beverages are provided. My service advisor has followed up wi The wait area is clean & comfortable. The service took a little over an hour. Snacks & beverages are provided. My service advisor has followed up with me since the service. I'm very pleased with the entire experience. More

Great service when I leased the car and when I had it serviced for the first time. Everyone was so helpful and attentive. I would recommend this dealership to anyone wanting a great selection of Subaru serviced for the first time. Everyone was so helpful and attentive. I would recommend this dealership to anyone wanting a great selection of Subaru More

came to the dealership twice to fix my a/c, spent thousands to get it "repaired" and it is still broke. thousands to get it "repaired" and it is still broke. More

Helpful with diagnostics. Estimate reliable. Excellent communication. Loaner for long term repair. Timeliness in securing appointment. Estimate reliable. Excellent communication. Loaner for long term repair. Timeliness in securing appointment. More

The service manager Michael T was amazing and knowledgeable. He was patient and kind. Issa is always welcoming and happy to help. He always keeps me updated on the status of my vehicle in a timel knowledgeable. He was patient and kind. Issa is always welcoming and happy to help. He always keeps me updated on the status of my vehicle in a timely manner. I highly recommend this service department. Very organized and friendly. More

Came in for simple oil and filter change. Had an appt scheduled. Arrived 10 mins early. Took over 2 hours. Very disappointing. Had an appt scheduled. Arrived 10 mins early. Took over 2 hours. Very disappointing. More

I always receive good service from the service department. They keep me posted on needed services and wait times and offer a loaner car if needed. department. They keep me posted on needed services and wait times and offer a loaner car if needed. More