Subaru of Gwinnett

Jill has been continually an employee who represents the very best in customer service - helpful, friendly, courteous and knowledgeable. As a face of Subaru of Gwinnett you could ask for nothing more. She i very best in customer service - helpful, friendly, courteous and knowledgeable. As a face of Subaru of Gwinnett you could ask for nothing more. She is a most valuable employee. More

I am very happy with my new car. I had a great buying experience at Subaru of Gwinnett. Swindia was very prompted to assists me with all the process. Her attention to details was very appreciated. When I experience at Subaru of Gwinnett. Swindia was very prompted to assists me with all the process. Her attention to details was very appreciated. When I came back to the store she took the time to go over throught all the features inside the car. We also went over the manual and she pointed out some important details for me to keep in mind. I liked the fact tha she spoke my language and explained the manual in Spanish. I will genuinely recomend the store to all my family and friends. More

Hands Down, I would say it was my best Car Buying Experience ever! Lance Wilhite was Awesome! He was Friendly, Accommodating, Knowledgeable and Proficient! The Ease-ability of the purchasing my car w Experience ever! Lance Wilhite was Awesome! He was Friendly, Accommodating, Knowledgeable and Proficient! The Ease-ability of the purchasing my car was remarkable. A Big Thanks to the Whole Subaru Team! More

I just had my first service (3000 mile) on my 2012 Legacy and it was much more painless than other dealers I have used. They did the oil change and worked on my passenger side door. Now the door had a squeak and it was much more painless than other dealers I have used. They did the oil change and worked on my passenger side door. Now the door had a squeaky sound in it on the road. So the tech and I went for a ride and so often the case with things like that it did not squeak once. The tech was like I have one thing I can do and he tried it out and it worked the first try. I a VERY pleased with the service department and Jill and the techs are great to work with. If you have a subaru even one that you did not buy there I would drive to SOG just for the service department. More

I worked with Lance Willhite. He was very friendly and put absolutely no pressure on me to purchase. He wrote up the deal and handed me the quote and let me leave with it in hand. Most places won't let put absolutely no pressure on me to purchase. He wrote up the deal and handed me the quote and let me leave with it in hand. Most places won't let you out the door with their quote. At no point was I told that the deal was for today and today only...just take your time. It was a pleasure to work with someone who had great confidence and willingness to work with me. I recommend Lance and this dealership as well, you will not be disappointed. More

We loved our experience at Subaru of Gwinnett! Buying a car can be scary and intimidating. From our first encounter with Swindia Matos we knew we were in good hands. Swindia is intelligent, professional car can be scary and intimidating. From our first encounter with Swindia Matos we knew we were in good hands. Swindia is intelligent, professional and friendly. She took the fear out of buying a new car and made it so easy! She answered every question we had and seemed to truly care that we had a good experience. Why did we feel like this was an outstanding experience? Because it seemed as if Swindia knew instinctively the definition of the Golden Rule. 'Do unto others as you would have them do unto you'. Swindia treated us with a combination of fairness and competency that is rare. We will wholeheartedly recommend to our friends that they visit Subaru of Gwinnett and ask for Swindia Matos !! More

My beloved 2000 Forester was recently totaled in a hit and run. When I contacted Gwinnett Subaru about my need for a new vehicle Swindia became my go-to gal. She calmed my nerves about the loss of my car and run. When I contacted Gwinnett Subaru about my need for a new vehicle Swindia became my go-to gal. She calmed my nerves about the loss of my car and made the entire process incredibly stress free. She was patient with my indecision about which model and even worked up price specs for 3 different models. I was in a brand new Outback within a week of my accident and I am in love with my new car. Swindia and Jennifer worked hard to find me a financial package that was workable for myself and my partner. I live 20 miles from Gwinnett Subaru and chose them for their service department. SO GLAD I decided to visit sales department as well. More

I began working with Lance Willhite when researching a new Outback. Lance has been wonderful from start to finish. He has always been very friendly and accommodating. Lance was easy to work with and his new Outback. Lance has been wonderful from start to finish. He has always been very friendly and accommodating. Lance was easy to work with and his laid back approach was very appreciated. I also wanted to mention our experience with Mike Anderson whom we worked with for financing. Mike was very knowledgeable and contributed to making this new car purchase an easy experience as well. More

I was looking for a not too old Highlander and started with Craigslist but without any positive results. I even suspected some fraud in some of the advertising. I checked with the Atlanta Journal and with Craigslist but without any positive results. I even suspected some fraud in some of the advertising. I checked with the Atlanta Journal and found your dealership advertising the 2005 Toyota Highlander that I eventually purchased. I met with Chris Davis, he showed me the owners maintenance records and I was impressed with the documentation. In addition, Chris showed me the maintenance that your dealership performed in order to get the Highlander in top condition. I feel very confident that I will get many more years of service out of this Highlander as long as I continue the maintenance regimen performed by the prior owner and your dealership. I was very impressed with the professionalism of both Chris Davis and your dealership and will be quick to recommend anyone to use your services in the future. everything possible to make it attractive More

I have been going to Subaru of Gwinnett ever since I bought my first Outback several years ago. The quality of the work is excellent and always completed on schedule. Jill Thurston has been my persona bought my first Outback several years ago. The quality of the work is excellent and always completed on schedule. Jill Thurston has been my personal contact there, always greeting me with a smile, taking time to answer questions and explain things, and willing to work with me to accommodate my busy schedule. Most importantly, I trust her and believe she is looking out for what is best for me and my car. It is always a pleasure working with them. More