Subaru of Gwinnett

Great, service-oriented approach to the sales process Thanks to Nelson Gibson at Subaru of Gwinnett for helping in my purchase of a certified Subaru Legacy. Overall, I was very pleased with the service. N Thanks to Nelson Gibson at Subaru of Gwinnett for helping in my purchase of a certified Subaru Legacy. Overall, I was very pleased with the service. Nelson was extremely helpful and went above and beyond in helping me to evaluate the car and make sure it was a good fit for me. My only criticism—which applies to all dealerships—is that when it got down to figuring out price, I was really turned off by the drawn out process of the salesman going back to get management approval for a lower price. This process made it feel like the dealership and I were working against each other, after we had spent so much time working together on evaluating the vehicle. I know that all dealerships do this—I just wish this part was different. Part of the reason service is so great at Subaru of Gwinnett is that they're selling a phenomenal product. You can really tell that Subaru is proud of their vehicles and isn't just trying to push lots of inventory or gimmicky sales schemes on you. When you know you're getting a great vehicle, the rest of the process is pretty straightforward. More

Best Experience Buying a Car The salesman was very attentive and answered all my questions. He covered the details of the car so I felt comfortable when driving away. I was neve The salesman was very attentive and answered all my questions. He covered the details of the car so I felt comfortable when driving away. I was never pressured. My husband and I will definitely use this dealership again. More

Fear Not! Extraordinary Experience!!! I am a single female approaching my senior years. I recently relocated to beautiful North Carolina and I desperately needed a new car. And before I m I am a single female approaching my senior years. I recently relocated to beautiful North Carolina and I desperately needed a new car. And before I met Nelson I would've rather had a root canal with no anesthesia instead of stepping one foot in any dealership. I had done my homework and I was willing to expand my search out of state to get the car and deal I wanted. I made several phone calls before Nelson Gibson took my call one evening. With a couple of phone calls and emails I had finally purchased a car! Two days later he walked in my office with a big smile, a bouquet of flowers and the keys to my Subaru Outback! Needless to say he exceeded all my expectations, which were many. You will find that Nelson Gibson is an outstanding individual and professional. He operates with the up most integrity. No pressure or sell tactics are needed! Thank you for an Extraordinary Experience! T. McNeill More

Perfect experience My crosstrek was the perfect price and the perfect car. I've dreamt of having a Subaru for years, and Adam and Gwinnett Subaru made it possible. Also, My crosstrek was the perfect price and the perfect car. I've dreamt of having a Subaru for years, and Adam and Gwinnett Subaru made it possible. Also, the detail cleaning was superb! More

Getting our daughter a new car Hats off to Nelson Gibson for an outstanding job explaining the various Crosstrek models and with the paperwork during the sale. Nelson & I hit it off Hats off to Nelson Gibson for an outstanding job explaining the various Crosstrek models and with the paperwork during the sale. Nelson & I hit it off right off the bat on the day I stopped by to set up the deal for that Saturday. He made the whole experience comfortable, not rushing or trying to sell us something we didn't want. More

SOG - Where Excellence is More than an Advertising Slogan I have owned many vehicles purchased from a number of dealerships. No dealership has ever provided to my family the level of customer service that we I have owned many vehicles purchased from a number of dealerships. No dealership has ever provided to my family the level of customer service that we have received from Subaru of Gwinnett. Staff is professional and committed to making the purchase or service experiences the best they can possibly be. Subaru of Gwinnett rocks! More

The best dealing experience of my long life. Way ahead of any previous dealer experience (and at my advanced age, there have been many). It is difficult to single out any personnel relationships Way ahead of any previous dealer experience (and at my advanced age, there have been many). It is difficult to single out any personnel relationships because all encountered were outstanding. More

Excellent My experience with sales and service is always excellent. I live in Alabama now and have returned to Subaru of Gwinnett for sales and service due to My experience with sales and service is always excellent. I live in Alabama now and have returned to Subaru of Gwinnett for sales and service due to the lack of customer service and extended wait times it takes to have my vehicle serviced at Jim Burke Subaru in Birmingham (the worst dealership I've ever dealt with). More

Extraordinary Experience From first contact with the dealership GM, all the way through to vehicle purchase, delivery and pickup, the experience was the most pleasant, profess From first contact with the dealership GM, all the way through to vehicle purchase, delivery and pickup, the experience was the most pleasant, professional, attentive and thorough I have ever had. Specifically, Ms. Kessler, Ms. Lewallen and Mr. Wilhite presented the truest expression of "team concept" when it came to handling my initial query, all the way through to purchase. This is the second Subaru purchased through Subaru of Gwinnett, and I am quite certain it will not be the last. I would be happy to go into greater detail about the overall OUTSTANDING experience via email or by calling me at 973 271 8815. JOB WELL DONE, Ms. Kessler and Team. Keep doing what you are doing! :-) Joe Donohue April 3, 2017 More

LOVE...It's makes S.O.G. Subaru my First Choice Please read my review on Google. Your associates are your greatest asset. High marks to Michael Hibbert, Jill Thurston & Kyle Formelli! Loving my 3 Please read my review on Google. Your associates are your greatest asset. High marks to Michael Hibbert, Jill Thurston & Kyle Formelli! Loving my 3rd Forester! ????? More