Subaru of Gwinnett

Stress and hassle free! Awesome car buying experience, devoid of stress and with absolutely no hassle. Lance made an experience I was dreading very time efficient and informa Awesome car buying experience, devoid of stress and with absolutely no hassle. Lance made an experience I was dreading very time efficient and informative. Alyssa put the finishing touches on an altogether easy, pleasureable visit to their dealership.Of course, they represent a great product! Love my new Forester:) Diane More

Easiest car purchase ever Lance and kristle and Alyssa are a great team at subaru of Gwinnett. Tech info, super knowledgeable, but no pressure. Just excellent price and easy t Lance and kristle and Alyssa are a great team at subaru of Gwinnett. Tech info, super knowledgeable, but no pressure. Just excellent price and easy transactions. Particularly lance with all my questions - and he had every answer. He lives subaru. (I bought a Forrester premium). Even though this is a review of lance, I have to mention alysa again, as the final business transactions everywhere else I have ever bought from from was long and painful. 15 minute and again no pressure. More

Best vehicle purchase experience I bought a 2016 Forester through Elizabeth Puckett. Communications were clear and transparent via phone, text, e-mail and in person. This was my first I bought a 2016 Forester through Elizabeth Puckett. Communications were clear and transparent via phone, text, e-mail and in person. This was my first Subaru purchase and will not likely be my last. More

Great experience We had a great buying experience with Elizabeth at the dealership. She was easily able to give us everything we needed and was very knowledgeable abou We had a great buying experience with Elizabeth at the dealership. She was easily able to give us everything we needed and was very knowledgeable about the Subaru Crosstrek that we purchased. We enjoyed talking with her about the cars and it was the most friendly buying experience we've ever had. Thank you for the help Elizabeth! More

Excellent Customer Service Elizabeth Puckett is a truly great sales associate that is extremely knowledgable about Subaru's. She made our buying experience one of the best! Its Elizabeth Puckett is a truly great sales associate that is extremely knowledgable about Subaru's. She made our buying experience one of the best! Its truly refreshing to get this kind of service from a car dealership!!! Thank you Elizabeth and Gary!!! We love our 2015 Legacy!!!! More

Best experience with car buying ever!! I bought my first ever Subaru Forester. Have always been a Honda customer. This experience was the best. Love my car. Lance was the most respectfu I bought my first ever Subaru Forester. Have always been a Honda customer. This experience was the best. Love my car. Lance was the most respectful and helpful person I have ever dealt with. My first visit was in May and I actually did not purchase until Aug. I was not driven crazy with phone calls and emails. I loved it. He also walked me (very patiently) through all of the bells and whistles on the car. The best. If you need a car, go see Lance!! More

An absolutely bizarre experience I noticed that this dealership had the specific model and package that I was looking for, so I made the haul up to their showroom to check everything I noticed that this dealership had the specific model and package that I was looking for, so I made the haul up to their showroom to check everything out and hopefully close in the near future. When I got there, they told me that they wouldn't even consider letting me in the car to test drive it until I agreed to buy it from them and settled on terms. A waste of time and the epitome of a slimy, shady car dealership. If they treat you like that while you're trying to give them money, how do they treat people after the sale? More

Low-Stress Car Buying! I have always hated and dreaded car-buying, but buying my first Subaru, and buying it at Subaru of Gwinnett, was a completely new and positive experie I have always hated and dreaded car-buying, but buying my first Subaru, and buying it at Subaru of Gwinnett, was a completely new and positive experience. Lance Willhite was helpful, responsive, patient, and never pushed or pressured me. I never felt that Lance was trying to hide anything from me. I love my new Subaru and loved the experience of buying it. Thanks, Lance! More

Happy with my new brz! Got me the best deal possible on my trade before we even got to the car itself, and made sure everything was happy and healthy with my new car. Highly Got me the best deal possible on my trade before we even got to the car itself, and made sure everything was happy and healthy with my new car. Highly recommended if you're looking for something new! More

Great Customer Service I had driven the Legacy in Charlotte, NC with a salesman here, and I really liked the car. We did the numbers, and I was satisfied that I was getting I had driven the Legacy in Charlotte, NC with a salesman here, and I really liked the car. We did the numbers, and I was satisfied that I was getting the best with trading in my 10-yr. old car; however, little did I know that my car died on me, and we had already planned a trip to GA to take care of the grands. My husband told me to look for a Subaru dealership near us in Cumming, which I did and came up with Gwinnett Subaru. I made an appt., and was early with my grands so I asked if I could see another salesman. This is when I met Lance, and he was terrific. He took me for a test drive and told me things about the Subaru that the salesman in Charlotte did not mention. I bought the car I test drove and brought it back to Charlotte on Sunday night. It handled well, and I am still learning all of the things it can do. More