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Subaru of Gwinnett
Duluth, GA
5,223 Reviews
Welcome! We are thrilled to finally be in our brand new state-of-the-art facility while repurposing our old building at 2920 Satellite Blvd for Subaru Certified Pre-Owned & Pre-Owed Vehicle sales.
From Duluth to Lawrenceville. Alpharetta to Roswell. Even Atlanta, Cumming, Kennesaw, Columbus, and Macon; Subaru customers come from all over to buy, lease and service their Subaru at Subaru of Gwinnett. No wonder why, year after year, Gwinnett is the first choice to fulfill all of your Subaru needs. Conveniently located off of I-85!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,223 reviews
Verified Customer
June 23, 2021
The first time my car was at the dealership, it was returned to me with scratches to the newly painted body. On the second trip it took over a month to diagnose the problem with my car and to repair i returned to me with scratches to the newly painted body. On the second trip it took over a month to diagnose the problem with my car and to repair it, only to have the car returned to me the dirtiest it has ever been. The service manager tried to explain that all the cars are returned to the owners after being cleaned and inspected. I also had a problem where the battery died during the time it was at the dealership. The service manager explained he was from Florida where this was a routine issue. Again, this did nothing to alleviate my concerns or resolve the problem with the car being damaged in his shop and returned to me dirty. When the car was delivered to my house, I showed the delivery person the issues with the car being dirty and greasy and he took pictures to show Essa, the Service Rep. I spoke to Essa a day later and he said he spoke to the delivery person who said he had no pictures. I took some pictures and forwarded them to Essa. I did not appreciate being lied to about taking the pictures and addressing it with the Service Rep. More
by ATWES
Employees Worked With
Essa, Service Rep (enjoyable to work with and apologetic for the issues), William Garcia
June 22, 2021
Good, reasonable, no game and no cheat. straight forward about price and no time wasting. Quick process for buying a car, neat and tidy at all. about price and no time wasting. Quick process for buying a car, neat and tidy at all. More
by BLUESUHM
Employees Worked With
June 22, 2021
Air Cond quit but there was recall on condenser coil. I was given a loaner car for 3 days it took to repair. No charge for repair or loaner. Wait time to pickup was a little long but dealership was crowded was given a loaner car for 3 days it took to repair. No charge for repair or loaner. Wait time to pickup was a little long but dealership was crowded. More
by DPOPE_PE
Employees Worked With
Richard k.
June 20, 2021
Received excellent maintenance on my two Subarus like always. Customer service continues to be a strength for this dealership. Work done well and on time. always. Customer service continues to be a strength for this dealership. Work done well and on time. More
by MICHAELWALD50
Employees Worked With
Issa Kone
June 20, 2021
Vance was awesome and did an awesome job respecting our process and working with us. When it was time to make a deal, everything was done clearly and efficiently! Could not be happier with the process or process and working with us. When it was time to make a deal, everything was done clearly and efficiently! Could not be happier with the process or the results! More
by HEAVYDUDE
June 17, 2021
My service tech Issa Kone was excellent. He walked me through every step and stayed in contact with me throughout the process. I particularly like that I was sent updates via email. through every step and stayed in contact with me throughout the process. I particularly like that I was sent updates via email. More
by GABRIELLEMCHAP
Employees Worked With
Issa Kona
June 16, 2021
Sales Rep and Sales manager were able to complete the deal very quickly. Robert was very professional and helpful.\ This is the third vehical i have purchased from one of your dealerships. deal very quickly. Robert was very professional and helpful.\ This is the third vehical i have purchased from one of your dealerships. More
by GRAY PARKER
Employees Worked With
Don Wrobel , Robert Hynson
June 16, 2021
The best experience and hands down the highest level of customer service from any dealership I have ever dealt with. I HIGHLY recommend this dealership. customer service from any dealership I have ever dealt with. I HIGHLY recommend this dealership. More
by HBROOKS105
Employees Worked With
Vance - Sales. , Don Wrobel
