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Subaru of Clear Lake

Houston, TX

4.8
1,608 Reviews

15121 Gulf Freeway

Houston, TX

77034

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1,608 Reviews of Subaru of Clear Lake

May 15, 2018

Credible , reliable and reputable Dealership . This is a very professional turn key Delership from beggining to end . I cannot say the same for others. Sales, finance and even follow up after the s More

by Subaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Rutledge
May 16, 2018 -

Subaru of Clear Lake responded

Thank you! We're glad to see your positive feedback about our team.

May 10, 2018

My experience SCL was very good. Lithia is good sales woman & should be given lots of kudos for expertise in dealing, explaining the Crossrek features & instructions, She spent lots o More

by DMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lithia
May 11, 2018 -

Subaru of Clear Lake responded

Thank you for your feedback. We're always happy to help!

May 09, 2018

Sales staff Earl Balitaan is very knowledgeable regarding all the inventory & their differences. He worked with me to get me the best deal based on my needs. Tha More

by Satisfied Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Spokony, Earl Balitaan
May 09, 2018 -

Subaru of Clear Lake responded

Thank you, Sandy! We're glad to hear Earl was so helpful during your visit. We appreciate your recommendation!

May 05, 2018

Scheduled Tire Change Had a scheduled service for tire replacement. Arrived at the agreed upon time. Left 4 hours later. This isn't the 1st time this has happened here. S More

by Auzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex De La Peña
May 07, 2018 -

Subaru of Clear Lake responded

Auzie, we're sorry to hear abour your experience, and we apologize for the inconvenience. Please reach out at (346) 229-3234 to discuss this matter in more detail. Thank you.

April 21, 2018

Great customer service The employees that assisted me were:Courtney,Kelley,Earl,and Tim Jamerson.It was a great, smooth process. They gave me a great deal on trade in and we More

by Terra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney,Kelley,Earl,and Tim Jamerson
Apr 23, 2018 -

Subaru of Clear Lake responded

Thank you, Terra! We're so glad our team was able to help you out and that you enjoyed your visit! We appreciate your recommendation.

April 05, 2018

Great Experience Tin Tran and Tim Spokony are fantastic, and I greatly appreciate their professionalism and positive attitudes. Subaru Clear Lake will always be my fir More

by Sarah2018
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tin Tran, Tim Spokony
Apr 06, 2018 -

Subaru of Clear Lake responded

Thank you for the kind words, Sarah! We look forward to seeing you again!

April 05, 2018

Easy decision Michael Redmond was very friendly but not pushy at all. He answered all our questions and explained things to us. I was very satisfied and pleased tha More

by Shana L Rodriguez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Spokony, Michael Redmond
Apr 06, 2018 -

Subaru of Clear Lake responded

Thanks, Shana! We think Michael and Tim are great, too, and we're glad they were so helpful!

April 04, 2018

First time service on new vehicle I was very impressed with how everything was handled. Excellent communication and review.Thanks! I will be back again for my next service. Happy cu More

by Webable
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Rudie
Apr 04, 2018 -

Subaru of Clear Lake responded

Thank you! We're glad to know you had an excellent experience, and we look forward to your next visit!

April 04, 2018

Great experience! As soon as I walked in I felt welcomed. They quickly offer to test drive. Crystal was very knowledgeable and helpful when discussing each model and fe More

by erikaelopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Rutledge
Apr 06, 2018 -

Subaru of Clear Lake responded

Thank you, Erika! We strive for a quality customer service experience, and it's great to know our efforts paid off!

April 03, 2018

Well prepared Crystal was very prepared for our visit based on our prior conversation. We spent minimal time talking through options for each trim level and went s More

by BurgerBoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Rutledge
Apr 04, 2018 -

Subaru of Clear Lake responded

Thank you! We're always happy to help, and we'll be sure to pass along your positive feedback to Crystal. If you need anything else, don't hesitate to reach out!

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