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Subaru of Clear Lake

Houston, TX

4.8
1,608 Reviews

15121 Gulf Freeway

Houston, TX

77034

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1,608 Reviews of Subaru of Clear Lake

June 28, 2018

No appointment and still quick service It was just a very easy stop on the way home - short wait time. Also, I requested new wipers and they said it wasn't necessary, just cleaned them. More

by JULIE29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex De La Peña, David Rudie
Jun 29, 2018 -

Subaru of Clear Lake responded

Thanks, Julie; we're glad we could help!

June 28, 2018

New Subaru Entire dealership is clean, has friendly personnel, easy to get routine maintenance done and has quality cars (Outback). Have had no complaints with More

by CTABATA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Dominguez, Courtney Simon-Morelle, Alex De La Peña
Jun 29, 2018 -

Subaru of Clear Lake responded

Thank you! We're glad you enjoyed your visit to Subaru of Clear Lake!

June 28, 2018

Good experience I went to this subaru dealer for tire pressure light. The tech did the inspection and found out the problem was the sensor, which was then replaced. O More

by YD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Balitaan
Jun 29, 2018 -

Subaru of Clear Lake responded

Thank you, YD! We're glad to hear you had a good experience!

June 13, 2018

Very disappointing experience This dealership has no regard for anyone’s time. I'm very very dissappointed with my brother and I’s experience here. Will not shop or recommend anyon More

by RoxyRivas2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Earl Balitaan
Jun 13, 2018 -

Subaru of Clear Lake responded

Thank you for bringing this issue to our attention, RoxyRivas2. We apologize for any inconvenience this issue caused you. It is always our goal for all of our customers to leave our dealership happy. If you could, please reach out to us at (281) 971-9351 to discuss this matter in more detail. Thank you.

June 13, 2018

Good experience Overall good experience. First maintenance visit since buying my used car. Fast and efficient. My only complaint is they can come across a little dism More

by Kat22
Recommend Dealer
Yes
Employees Worked With
David Rudie
Jun 13, 2018 -

Subaru of Clear Lake responded

Thank you, Kat22! We appreciate your honest feedback. If you need anything else, please let us know.

June 07, 2018

Highly recommended Very responsive to my concerns, very fast and efficient. Always had a good experience here. Alex was especially helpful with pairing my phone to the More

by marmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex De La Peña
Jun 08, 2018 -

Subaru of Clear Lake responded

Thanks, marmer. We are always happy to help and love hearing when our customers have a wonderful experience. Be sure to come back for any other vehicle needs.

May 30, 2018

Good service. Great service. Found all 4 tires inflated to 50 psi (216 mi) by NTW service center. Should be 33/32. Reduced pressure and Tire alarm extinguished. More

by cob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Landon, Michelle Cortez
Jun 01, 2018 -

Subaru of Clear Lake responded

Thank you, co boyle; we appreciate your feedback.

May 21, 2018

Very happy with the car buying experience My wife and I just bought a new Subaru Forrester from Subaru of Clear Lake. Our sales person was Samantha Stephens. I have friends and family memb More

by Kerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Stephens
May 21, 2018 -

Subaru of Clear Lake responded

Thank you, Kerry! We're glad Samantha was so courteous and knowledgeable during your visit. Let us know if you need anything else; we're happy to help!

May 20, 2018

Most professional car sales person and service dept. This is my 2nd Subaru from this Dealer. While my salesman I used is no longer with this dealer but I like this dealership. I just bought my wife a Cad More

by Crawford14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Moniz, Alex De La Peña
May 21, 2018 -

Subaru of Clear Lake responded

Thank you for this feedback! We are always happy to help at Subaru of Clear Lake, and we appreciate your recommendation!

May 16, 2018

Best Ever! Clearlake Subaru associates go above and beyond to help consumers make a very informed decision. I originally started the conversation with Kevin but More

by Subaru Steff 2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Brunetti, Gabrielle Esparza, Crystal Rutledge
May 18, 2018 -

Subaru of Clear Lake responded

Thank you so much for this feedback, Michael and Steffani! We're glad our team was so helpful and able to exceed your expectations! Enjoy your new Subaru, and we hope to see you again!

May 20, 2018 -

Subaru Steff 2018 responded

Actually Tim Spokony was our finance/paperwork man. I must have clicked on the wrong person. Gabrielle didn’t have any part of our process. My apologies Tim and Gabrielle. Great job though Tim! Hope this review will get edited. Thanks again. Steffani

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