Subaru of Clear Lake

Great Experience! Martin Genbe went the extra mile at every step. No surprises and did an amazing job. His management support team of Josh and Ryan were amazing, too. Martin Genbe went the extra mile at every step. No surprises and did an amazing job. His management support team of Josh and Ryan were amazing, too. Super experience buying our 2016 Forester. Awesome job! More

Cool new Crosstrek - what's not to love? My wife and I went to Subaru Clear Lake last weekend to buy her a new auto. I was in the market for some new wheels, too, but wife came first. A sal My wife and I went to Subaru Clear Lake last weekend to buy her a new auto. I was in the market for some new wheels, too, but wife came first. A sales rep named Taylor met us. He was affable and product-knowledgeable and, of course, eager to help us select. His enthusiasm about Subaru products was contagious and within 20 minutes I was ready to buy - even before my wife. That happens very seldom because I'm a hard-sell, and that it happened at all speaks to an extraordinarily high level of professionalism and courtesy shown by Subaru's staff during every step in the process. I now own a cool new black-on-black-in-black Crosstrek. I love it! More

Disgusting Behavior I've shopped for many cars in my life but never have I come across a salesman as unprofessional as Jacob Moniz. He was actively using profanity in a c I've shopped for many cars in my life but never have I come across a salesman as unprofessional as Jacob Moniz. He was actively using profanity in a conversation with his coworkers. Dealership was clean and there were plenty of amenities. Overall I wouldn't recommend anyone with manners to shop here. More

Excellent Buying Experience My wife and I have owned three Subaru's. We bought two Outback's from McRee Subaru about 5 years ago and really enjoyed the experience. But, that deal My wife and I have owned three Subaru's. We bought two Outback's from McRee Subaru about 5 years ago and really enjoyed the experience. But, that dealership has since closed its doors. The Impreza/WRX from Gillman was an okay buying experience. But their handling of warranty service just about turned us completely away from Subaru forever. Recently, however, we decided to take a chance on Subaru of Clear Lake and are so glad we did! They’ve only been open a few months. We made an appointment with Courtney M., who took care of us throughout our visit. The dealership is large and inviting. Courtney offered us snacks and drinks which we opted for later in our car buying experience. (Try buying a car on an empty stomach! That just doesn’t work very well if you’re at the dealership several hours browsing and dealing.) Courtney showed us several Subaru models to compare between to help narrow our search. She knew quite a bit about each. She was also very familiar with the dealer inventory and took us directly to several specific vehicles we wanted to look closer. Courtney was very easy to work with when we finally sat down to talk numbers. Over the years, we've had the displeasure of dealing with salespeople/dealerships that went back on their word, changed numbers, added fees without transparency, and were downright insulting. We've walked out before—once, at the very end of a deal! However, Courtney and the Clear Lake Staff were very respectful and professional. We would have liked to get a little more for our trade; but Courtney made up on the new car price, financing, and extras. We pick up the 2016 Outback at the end of the week. We liked the buying experience so much, we came back a few days later to talk to Courtney about another new vehicle. She was, again, very pleasant, friendly, and helpful. The facility was just as clean and inviting. As our visit was shorter in duration than our first, we instead snuck a treat for the dog! (Subaru is big on pets, and this dealership offers complimentary milk bones—mostly for the pets of owners!) Rather than tour the new car lot again, and for time savings and convenience, Courtney drove to the front of the building a few vehicles we were interested in seeing. We’re still deciding between an XV Crosstrek and an Impreza that’s currently in transit. One more positive for the dealership: They have a separate drive area and staff to assist owners who need vehicle maintenance/service. For those who want to stay and wait for their vehicles, and/or for those who are curious, there’s a comfortable sitting area that offers huge glass window views of the entire service area. For both visits, the garage was orderly and clean—a good sign that the dealership is organized, doesn’t hide the shop, and is Safety conscious. More

Perfect Buying Experience Absolutely wonderful service! When I got there, Drew "The Englishman", already had the car that I wanted waiting for me that I inquired about on the Absolutely wonderful service! When I got there, Drew "The Englishman", already had the car that I wanted waiting for me that I inquired about on the phone. In addition he answered all my questions, made it a point to ensure that I knew the ins and outs of the car, and overall gave me a pleasant buyer experience. I have been to other dealerships in the past and Subaru of Clear Lake puts them all to shame. Their customer service is bar none and stands above the rest! More

Amazing first car-buying experience! Subaru of Clear Lake made my first car-buying experience one I would do again! Drew "The Englishman" Spence was absolutely wonderful. Extremely lovely Subaru of Clear Lake made my first car-buying experience one I would do again! Drew "The Englishman" Spence was absolutely wonderful. Extremely lovely and friendly gentleman who genuinely wanted to get the best deal for me. From the moment we walked in the door to the moment I drove away in my new vehicle, he had us taken care of. The car I bought, people think is brand new (it's a 2009 and couldn't be in better condition!). I am thoroughly pleased with every part of my experience at Subaru. More

Outstanding Salesmanship Salesmanship, is an art and craft which requires patience, product knowledge, and the ability to present alternatives in a respectful manner while rel Salesmanship, is an art and craft which requires patience, product knowledge, and the ability to present alternatives in a respectful manner while relating to customers as individuals. In our case, there was an extra dose of patience and, in case I didn't stress "patience" in bold type, both Taylor and Manuel dished it in droves. We purchased two new Subarus. Extraordinary considering we came to Clear Lake "just looking" at pre-owned autos. Not one iota of buyer's remorse. Great job guys...thanks! More

Martin Gembe Loved the experience! Looking forward to a long lasting relationship with Subaru of Clear Lake!! Great car with a great warranty, for a perfect price! Loved the experience! Looking forward to a long lasting relationship with Subaru of Clear Lake!! Great car with a great warranty, for a perfect price! More

Great Experience buying used vehicle First lets start with I am a female and have recently felt like I was being taken advantage of at other dealerships. That is NOT the case at Clear La First lets start with I am a female and have recently felt like I was being taken advantage of at other dealerships. That is NOT the case at Clear Lake Subaru. I had briefly emailed back and fourth with Chase but I was late to my initial appointment timing so Dallas took over the sale once I got there. I had seen and been interested in 3 used vehicles that I wanted to take a look at. 1 was a Honda and 2 were Subaru's. He brought out both of the Subaru's for me to be able to compare the differences. Dallas was VERY knowledgeable on the Subaru's which I knew nothing about Subaru's so that was very important. He went over the differences in Subaru AWD and other makes AWD, the engine and all the features about each Subaru. We took the one I liked the most out on a test drive, loved it! What really made the difference is Josh Mitchell the Sales Manager, he came with the attitude of what do we need to do to for you to buy this car. Seems simple but Soutwest Gillman Subaru lost my business because they wouldn't work with me on just about anything. But back to Josh he was a great, never made me feel over pressured, felt very comfortable which ultimately what prompt me to go ahead and buy the car right then and there. Ultimately he didn't push me into anything but offered me what I needed to make it happen. And Ryan went over all the actual paperwork and he was very nice despite it being after 10pm when actually making the purchase. So far I love my Subaru, and I love the service I received at Clear Lake Subaru and I 100% would refer friends here for a easy experience. Who knows when its time to upgrade hopefully I can get my new Subaru with them again. Thank you for making the experience so easy, it made a world of difference. The difference is what sold me the car. More

If you want a great car buying experience, ask for Courtney We have never had such a pleasant car buying experience as we had at Clear Lake Suburu . The staff was very courteous, knowledgeable and took you We have never had such a pleasant car buying experience as we had at Clear Lake Suburu . The staff was very courteous, knowledgeable and took you from start to finish. Our salesperson Courtney Morelle was the best that we have ever dealt with. Ask for Courtney Morelle and she will make buying a car a great experience for you forever! ?? More