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Subaru of Ann Arbor

Ann Arbor, MI

4.1
101 Reviews

3771 Jackson Road

Ann Arbor, MI

48103

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Showing 101 reviews

October 02, 2024

Aaron was very professional and listened carefully to and addressed all my concerns. He treated me with respect. My cars work was done completely and my car was returned to me in better condition than I left More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Stewart
October 01, 2024

Friendly, helpful, knowledgeable, and not condescending. Also not pushy and up front and honest about services, what is covered, and reminders to keep your vehicle in it’s warranty. More

by Janelle_k_thomas
Recommend Dealer
Yes
Employees Worked With
Steve McArthur
September 29, 2024

I enjoy the service department at this dealership. It’s always comprehensive and quick. Everyone I work with is super helpful and friendly. More

by Ashley.Bushner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven McArthur
September 29, 2024

Came to check out a used car we found online. The commitment they have to dealer certified used vehicle convinced us to buy that day. Very happy with our new used car! More

by Amy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad
September 28, 2024

Came in for basic services was in and out the door very quickly the technician and my service advisor both work quickly and professionally to have me on the road in under 30 minutes service writer was frie More

by bigredtruck1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Azzopardi, Zach Dunning , Darren Henry, Clayton Danner, Christopher Bazzel
September 27, 2024

Very professional and friendly, did not waste time on nonsense. Good place to purchase a new car. More

by jiangdyu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharif Thabata, Ben Medrano
September 27, 2024

Friendly, welcoming and thorough service tech. Didn’t need an appointment to do routine maintenance. Comfortable waiting area with good coffee and snacks. My car was ready when they said it would More

by Shel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
September 03, 2024

Best experience yet buying a car! Mack J is a fabulous dealer. Thank you everyone for your help! More

by sinnanyj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mack Jubrael
August 10, 2024

I had a great experience buying my new Crosstrek. Mack is an excellent sales person and the finance guy Noah is awesome. More

by jody.watters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Norzaimi, Mack Jubrael
July 27, 2024

I was very pleased with the help I received from the sales agent, Hasina, and the sales manager, Darren. They were very responsive, helpful in a non pressuring way through the whole process of buying a More

by James Walter
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hasina Denton, Darren Henry