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Subaru of Ann Arbor

Ann Arbor, MI

4.2
108 Reviews

3771 Jackson Road

Ann Arbor, MI

48103

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Showing 108 reviews

October 13, 2024

Great service and customer care. Was greeted and taken care of in a timely manner. Highly recommended experience. More

by lrpalmer04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
October 11, 2024

Top quality service with good staff and communication. Kept me updated through a major milestone service and touched base for approval on an additional need. Been going here since I got my car from them i More

by Jacob S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Hessel
October 10, 2024

This is our third Subaru and second from Ann Arbor. The team is attentive, supportive our needs and was able to work with us on a payment plan that worked for us. We are forever a Subaru family and More

by rdupontcsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John F Kennedy and Craig Pote, Darren Henry
October 09, 2024

Steven was great. Answered all my questions and promise to double check the paint warranty for tree sap damage. He loves his job More

by Wingsurfcamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
October 09, 2024

I just purchased a 2025 Outback from Ann Arbor Subaru. The experience was very smooth and efficient. Glenn K., the salesperson, was very knowledgeable and pleasant. More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glenn Knight, Craig Pote, Clayton Danner
October 06, 2024

I went in to Subaru of Ann Arbor for an oil change. I had a squeak inside my car. Aaron was very helpful and informed the technician of the problem. I was in and out in less than 30 minutes with the pr More

by peman42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
October 04, 2024

Very pleasant sales people! We were never pressured! Great automobile! Great service all around! Definitely would recommend this dealership More

by barbarasaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Wright
October 02, 2024

Aaron was very professional and listened carefully to and addressed all my concerns. He treated me with respect. My cars work was done completely and my car was returned to me in better condition than I left More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Stewart
October 01, 2024

Friendly, helpful, knowledgeable, and not condescending. Also not pushy and up front and honest about services, what is covered, and reminders to keep your vehicle in it’s warranty. More

by Janelle_k_thomas
Recommend Dealer
Yes
Employees Worked With
Steve McArthur
September 29, 2024

I enjoy the service department at this dealership. It’s always comprehensive and quick. Everyone I work with is super helpful and friendly. More

by Ashley.Bushner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven McArthur