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Subaru World of Newton

Newton, NJ

4.8
335 Reviews

84 Hampton House Rd

Newton, NJ

07860

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335 Reviews of Subaru World of Newton

June 09, 2024

Received a price for a new battery being 460 which was on recall since April. This was addressed prior but recommended that the battery was charged but had issues. Knowing this the battery should have been r More

by tony73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 10, 2024 -

Subaru World of Newton responded

Tony, I apologize for the inconvenience you've experienced with your battery recall. We strive to support our loyal customers and it's disappointing to hear we may have fallen short here. Please reach out so we can address this issue directly and find a resolution together. Thank you, Ted Higgins - Service Manager - (973) 579-5000

June 09, 2024

The handful of time I’ve been to Newton Subaru it’s been nothing but a pleasant experience. Everyone is incredibly friendly and helpful. I couldn’t be happier with my purchase and place of purchase. More

by jcarlenenp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately I don’t remember the ladie’s name that helped me but she works in the service department
Jun 10, 2024 -

Subaru World of Newton responded

We're delighted to hear that every visit has been a pleasant experience at Subaru World of Newton. Thanks for sharing your satisfaction with our team and your purchase!

June 05, 2024

Friendly staff and great service! They always get me in and out quickly while making sure my vehicle stays in perfect working order. More

by eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William and Cory
Jun 06, 2024 -

Subaru World of Newton responded

Thanks for the kind words! We're glad to hear our team at Subaru World of Newton keeps your vehicle in top shape and gets you back on the road quickly. We appreciate your support! - Ted Higgins - Service Manager - (973) 579-5000

June 02, 2024

Greatest group of people I ever worked with - were on top of things all the time More

by william.frankle
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Wilt & Dillon Pankz
Jun 02, 2024 -

william.frankle responded

Great group of people there

Jun 03, 2024 -

Subaru World of Newton responded

Thanks for taking the time to review Subaru World of Newton, William. We appreciate your kind words and hope to be of assistance in the future!

May 31, 2024

Dillon was great to work with and really went above and beyond to secure my desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure wo More

by jascencio97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Pankz
May 31, 2024 -

Subaru World of Newton responded

We're delighted to hear that Dillon provided exceptional service at Subaru World of Newton. Thanks for the recommendation and enjoy your new car! Chris Dexter - General Manager - (973) 250-7815

May 18, 2024

Second time at the service department and last time for me. I agree with a price for the brakes and ended paying $279 extra also they never rotated my tires as they promised. More

by karinal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory
May 02, 2024

Promp, courteous, caring, informative, patient. Was truly a great experience. Best I've ever had at a dealership. More

by BILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill, service manager
May 02, 2024 -

Subaru World of Newton responded

Bill, we're delighted to know you had a great experience at Subaru World of Newton! We always aim for prompt and courteous service. Thanks for the review, we appreciate it! Ted Higgins - Service Manager - (973) 579-5000

April 29, 2024

Clean, organized, comfortable showroom. Competent, service oriented, engaged and responsive salesperson. Expedient and successful transaction. More

by Maryadamoathome
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Apr 29, 2024 -

Subaru World of Newton responded

We're delighted to know you had a positive experience at Subaru World of Newton! It's great that our showroom and team met your expectations. Thanks for the review, we appreciate it! Chris Dexter - General Manager - (973) 250-7815

April 29, 2024

Never disappointed me with the service. The personnel always take care very well my car More

by joze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Falzarano
Apr 29, 2024 -

Subaru World of Newton responded

Thank you for choosing Subaru World of Newton, we appreciate your positive feedback! Chris Dexter - General Manager - (973) 250-7815

April 28, 2024

I have been doing business with Newton Subaru for many years. Bought 2 cars from them and the service has always been very good. I get appointments as needed and the wait time is usually pretty good. T More

by Crosstrek fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service- Cory
Apr 29, 2024 -

Subaru World of Newton responded

We're so glad to know you've had consistently good experiences with us at Subaru World of Newton. It's our pleasure keeping your cars running smoothly and we appreciate the continued support! Best, Ted Higgins - Service Manager - (973) 579-5000

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