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Subaru World of Newton

Newton, NJ

4.8
484 Reviews
Call Dealership (973) 579-5000
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84 Hampton House Rd

Newton, NJ

07860

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484 Reviews of Subaru World of Newton

September 15, 2023

Timothy was terrific! He got my car right into service and he kept me updated the whole time I was there waiting for my car. He even installed my rubber floor mats that More

by Diane
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy
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Sep 15, 2023 -

Subaru World of Newton responded

Diane, we're delighted to know Timothy provided excellent service at Subaru World of Newton. Thanks for recommending us and sharing your experience! - Ted Higgins - Service Manager - (973) 579-5000

September 14, 2023

Cory was very helpful and knowledgeable with his service advisement. I highly recommend him and his staff. More

by Tungsten3086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Falzarano
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Sep 14, 2023 -

Subaru World of Newton responded

We're glad to know that Cory and our team at Subaru World of Newton provided you with a top-notch experience! Thanks for the recommendation. We appreciate it.

September 12, 2023

The service was excellent and they have done a great job fixing a pesky tire! More

by Subaru Road Warrior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian from Service Dept. On Sat.
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Sep 12, 2023 -

Subaru World of Newton responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Subaru World of Newton!

September 02, 2023

Disgusting/ criminals Paid for service not performed. Not to be trusted. Do not trust this dealer More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont know
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Sep 05, 2023 -

Subaru World of Newton responded

Mike - It's very disappointing to see this feedback and I would like to step in to see how I can help. Please give me a call as soon as you can. Your satisfaction is our number one priority. Thank you, Ted Higgins - Service Manager - (973) 579-5000

August 29, 2023

Cory is service at Subaru World of Newton is the best. He’s honest and follows through. Thanks Cory for being so great! More

by srpagan75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Report | Print
Aug 30, 2023 -

Subaru World of Newton responded

We're so glad to know that Cory provided you with excellent service at Subaru World of Newton. I will be sure to pass along your kind words! Thanks for the review, and we look forward to serving you again in the future! -Ted Higgins - Service Manager - (973) 579-5000

August 19, 2023

I would recommend this dealership. People working here made us feel comfortable and a little trustee. More

by fish_mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony and Orlando
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Aug 21, 2023 -

Subaru World of Newton responded

We're glad to know you felt comfortable and trusted during your visit at Subaru World of Newton. Thanks for recommending us, we appreciate it! - Chris Dexter - General Manager - (973) 250-7815

August 19, 2023

Good communication Staff was professional and courteous Service area waiting room was clean and bright More

by no
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Aug 21, 2023 -

Subaru World of Newton responded

We're glad to know you appreciated our communication and found our staff professional at Subaru World of Newton. Thanks for noting the cleanliness of our waiting area too!

August 15, 2023

A very professional with a great staff. They're a pleasure to deal 3 A+++ More

by jmk4444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Report | Print
Aug 16, 2023 -

Subaru World of Newton responded

Thank you for the 5-star review of Subaru World of Newton! We appreciate having you as a customer!

August 12, 2023

Everyone was helpful and courteous. I had a bit of a crisis, and they got me in within a half hour. Then made an appointment the next day. Called right away when car was fixed, and th More

by giacchin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Aug 14, 2023 -

Subaru World of Newton responded

We're glad to know our team at Subaru World of Newton was able to assist you promptly during your crisis. We understand the importance of time, and we always strive for efficient service. Thanks for sharing this positive review! -Ted Higgins - Service Manager - (973) 579-5000

August 11, 2023

Cory was excellent! He was friendly and answered all my questions! He kept in touch with me letting me know the problem and cost ! I’m just waiting for text to say my ca More

by Djthogode
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory service dept
Report | Print
Aug 11, 2023 -

Subaru World of Newton responded

It's great to know that Cory provided excellent service and kept you well-informed at Subaru World of Newton. We appreciate your recommendation! Best, Ted Higgins - Service Manager - (973) 579-5000

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