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Subaru World of Newton

Newton, NJ

4.7
406 Reviews

84 Hampton House Rd

Newton, NJ

07860

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406 Reviews of Subaru World of Newton

June 03, 2023

They scheduled me quickly when I called and everyone was responsive, attentive, friendly and professional More

by Epf616
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desk representative
Jun 05, 2023 -

Subaru World of Newton responded

Thank you for the review! We are thrilled to hear that you had a successful purchase experience working with the Subaru World of Newton team. Drive safely, and we hope to see you back!

May 26, 2023

I normally take my car to Johnston’s Subaru in Middletown, NY but instead took my 2021 Outback to Subaru World of Newton to have the brakes replaced because Newton had sooner appointments availabl More

by 21outbackpremium
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian F.
May 30, 2023 -

Subaru World of Newton responded

It's wonderful to know we stood out from the crowd! Thanks for trusting Julian and the rest of our service team to ensure your 2021 Outback's brakes were replaced in a prompt and proficient manner. It was our pleasure to provide a loaner vehicle and answer all of your questions. Rest assured, we will always prioritize your satisfaction here at Subaru World of Newton. See you next time! -Ted Higgins - Service Manager - (973) 579-5000

May 18, 2023

Service dept very helpful and Corey was very professional will definitely return for all services More

by Breanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
May 19, 2023 -

Subaru World of Newton responded

Breanna, thank you so much for reviewing Corey and the team at Subaru World of Newton! We appreciate your feedback! Best, Ted Higgins - Service Manager - (973) 579-5000

May 16, 2023

The staff are very nice and up front. The building is very clean. The staff is always very courteous on the phone More

by lauraschmidl60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hunsicker
May 16, 2023 -

Subaru World of Newton responded

Thank you for this kind 5-star review of Subaru World of Newton! We hope to see you again down the road. Best, Chris Dexter - General Manager - (973) 250-7815

May 15, 2023

The Subaru dealership in Newton, Nj is a pleasure to do business with. The service department is prompt and very thoughtful . The customer service is excellent. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Falzarano
May 16, 2023 -

Subaru World of Newton responded

Karen, thank you for the review! We're so glad to hear that you had a successful service experience working with the Subaru World of Newton team. Drive safely, and we hope to see you back again down the road!

May 14, 2023

The staff at Subaru are always pleasant, professional and well versed on the workings of the vehicles. My visit was quick and complete. Always a pleasure. More

by mombaines1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Frank
May 15, 2023 -

Subaru World of Newton responded

We're thrilled to read about your positive experience working with the Subaru World of Newton team! Drive safely and we hope to see you back again down the road!

May 09, 2023

Very pleased how we were taken care of like family. Fast and painless. My sons first car purchase and Michael made him feel very comfortable. A pleasure from the start to the end. Thanks to all for you More

by jakrieg@embarqmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Fernandez and Orlando Sanchez Both 5 stars
May 09, 2023 -

jakrieg@embarqmail.com responded

Thank you to everyone at Newton Subaru.

May 09, 2023 -

jakrieg@embarqmail.com responded

To Michael Fernandez and Orlando Sanchez.

May 10, 2023 -

Subaru World of Newton responded

We're delighted to hear about you and your son's experience at Subaru World of Newton! Michael, Orlando, and our entire team are dedicated to providing the best customer service around. Thank you for putting your trust in us--we'll always treat you like family. Cheers to the road ahead!

May 06, 2023

Christian was very friendly. He promised my car service would be done by 10 am and it was completed by 9:30. More

by julidepue
Recommend Dealer
Yes
Employees Worked With
Christian
May 08, 2023 -

Subaru World of Newton responded

We're thrilled to hear that Christian delivered great service during your recent visit to Subaru World of Newton! We hope to have the opportunity to assist you again in the future! Ted Higgins - Service Manager - (973) 579-5000

May 05, 2023

I felt no pressure and Subaru World people made it easy to make informed decisions. More

by Gepeto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Machovsky
May 05, 2023 -

Subaru World of Newton responded

We are so happy to see that you had a 5-star-worthy experience at Subaru World of Newton! Thank you! Best, Chris Dexter - General Manager - (973) 250-7815

April 29, 2023

They were timely and professional. I was really happy that they went bey d the oil change to let me know about a potential issue. Very happy with the experience More

by Vincemac1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliene
May 01, 2023 -

Subaru World of Newton responded

We appreciate you sharing your experience at Subaru World of Newton! It's great to hear that we were able to provide efficient, professional service and even went the extra mile to keep you informed about potential issues. Thank you for your support, and we hope to see you again soon.

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