Subaru Superstore of Surprise

very enjoyable It was a long trek from my house to the dealership, but Mike Scribner had been so responsive to my e-mail/text questions I was confident we could deal It was a long trek from my house to the dealership, but Mike Scribner had been so responsive to my e-mail/text questions I was confident we could deal. I was right . We had to have a small discussion vis-a-vis my trade, but it was low key, minor and resolved to my satisfaction. No "turkish-bazaar" type haggling. The GM came over and introduced himself and thanked me for coming to their dealership. All-in-all a really good experience and I'd go again. More

Very Pleased We are very pleased with the whole experience dealing with each and every person. From our Salesperson Alex to our delivery person Tina, and the busin We are very pleased with the whole experience dealing with each and every person. From our Salesperson Alex to our delivery person Tina, and the business /finance guy, were all responsive and professional with smiles and courtesy. A pleasure, and in my past experience when it was stressful this was not. More

Great Experience ! Highly Recommend ! Background: In September 2017, I contacted the Subaru Superstore of Surprise regarding a 2018 Subaru Crosstrek. From the first call back to the firs Background: In September 2017, I contacted the Subaru Superstore of Surprise regarding a 2018 Subaru Crosstrek. From the first call back to the first time visiting Subaru Superstore of Surpirse, I felt welcome and knew I would be purchasing my next vehicle from this dealership. Subaru Purchase: I ordered a 2018 Subaru Crosstrek Limited at the end of September 2017 and took delivery the first week of November 2017. Sales Process: My sales person was Shelby Lane. She is excellent, thorough, and really takes the time to get to know her customers. In this age of high pressure sales mumbo-jumbo, Shelby was refreshing and very easy to work with on the ordering and final purchase my new Subaru. I would highly recommend Shelby! Finance Process: My finance person was Dusty Mandrell. Dusty thoroughly explained documents, did not push to up sell needless add-ons, and made finalizing the purchase of my new Subaru effortless. I would highly recommend Dusty! Thank you Subaru Superstore of Surprise - I am very happy with my new Subaru! More

Honest Friendly Staff My husband and I had a great experience! Charles and Shelby Lane helped over the phone and stayed true to the price and payment quoted over the phone. My husband and I had a great experience! Charles and Shelby Lane helped over the phone and stayed true to the price and payment quoted over the phone. Our car was ready for us when we got there and they gave us nice seat covers! We love our new car! Driving with all the sensors made driving easier. Thanks to Tina VanDyke I knew how to operate the vehicle before I left the lot! 😊 Thomas Mandrell made signing so easy with their state of the art work technology! Everyone was honest, friendly, and knowledgeable. We were offered water, Starbucks coffee, cookies and snacks. I love the nice new facility and mostly the staff. We love our car and the 0 percent financing! 😊 More

Great support I have been very pleased with the support given in my first week of owning a new Touring model- not being very technical it meets my needs I have been very pleased with the support given in my first week of owning a new Touring model- not being very technical it meets my needs More

Worth the Drive from Mesa I was very comfortable working with Cory Coronado on the purchase of a used 2017 Camry LE. The negotiation went efficiently, taking 90 minutes online I was very comfortable working with Cory Coronado on the purchase of a used 2017 Camry LE. The negotiation went efficiently, taking 90 minutes online and via phone. I felt none of the stress that I've experienced in interactions with other dealerships. Paperwork with Adrian Calzada was efficiently handled on a state of the art desktop computer screen. I highly recommend Cory and Subaru Superstore of Superstition. It's worth a fifty mile drive from Mesa (or anywhere in the Valley). More

A very good experience. It was a pleasant experience with everyone I dealt with; Adrian Calzada, Dusty Mandrell, Tina VanDyke and Ken Shipp. They were all pleasant to deal wi It was a pleasant experience with everyone I dealt with; Adrian Calzada, Dusty Mandrell, Tina VanDyke and Ken Shipp. They were all pleasant to deal with and very professional. More

Awesome Customer Service! After visiting multiple dealerships, it was such a relief to have found a place with such extraordinary service and customer care. I ended up purchasi After visiting multiple dealerships, it was such a relief to have found a place with such extraordinary service and customer care. I ended up purchasing my first new (used) car, a Subaru Forester from Mike Scribner who made the experience so easy and enjoyable. I really felt like I was being taken care of. He even went out of his way to find some options for my sister who was also looking to purchase a vehicle. I would highly recommend this dealership to anyone looking for a great car buying experience! More

Purchased a 2018 Outback. Knowledgeable salesperson. From start to finish, upon entering the dealership I was very impressed with the folks working there. Everyone was friendly Knowledgeable salesperson. From start to finish, upon entering the dealership I was very impressed with the folks working there. Everyone was friendly, and the entire process of this purchase was a pleasant experience. The state of the art signing of paperwork with Dusty was easy and effortless. Tina covered the Outback with me. She was excellent at explaining the capabilities of the car. Thanks for an enjoyable time, I would definitely recommend this dealership. More

The whole experience was amazing Best customer service and car buying experience hands down. We were able to look at cars without being hounded. When we were ready we walked towards s Best customer service and car buying experience hands down. We were able to look at cars without being hounded. When we were ready we walked towards show room and Travis came out. He was absolutely the nicest car salesperson I have worked with. After a quick drive he put some numbers together and we were not ready to buy as we had other cars to look at. He wanted us to meet his sales manager which we did and then we were on our way. We did end up coming back after test driving other cars we were interested in. We told them what we were willing to pay and they worked with us quickly. Dusty was the finance manager we worked with and that experience was swift and painless. We talked about cars and he shared his personal experience with us. Felt more like just hanging with a car enthusiast instead of purchasing a vehicle. After we meet with Tina and she went over the whole car with me so I could drive up feeling a little more comfortable with my new vehicle. Every person we came into contact with was just out of this world nice. More