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Subaru Superstore of Surprise

Surprise, AZ

4.8
1,493 Reviews
Learn Why Subaru Drivers from Surprise, Goodyear, Buckeye and Avondale Choose to do Business with Subaru Superstore of Surprise: Let's break down just how much we have to offer here at Subaru Superstore of Surprise, so you can feel more at home from the second you walk through the doors to our showroom. Not only do we offer an awesome array of excellent new Subaru models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Subaru lease for your specific needs. Once you're an owner, Subaru Superstore of Surprise is still here to help you have the best experience possible. Our customers love our on-site car service and maintenance staff and department, where highly trained technicians use the best equipment and only certified Subaru parts on your car, keeping your model running smoothly and reliably for years to come. For the entire car buying and ownership process, Subaru Superstore of Surprise is here to help. If you are interested in more information about any of the products or services we have to offer here, come in and visit us soon! We are located at 13090 N Autoshow Ave Surprise, Arizona, and proudly serve drivers from Goodyear, Buckeye and Avondale as well.
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13090 N Autoshow Ave

Surprise, AZ

85388

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Showing 1,493 reviews

August 31, 2026

Everyone was nice, helpful, and listen to what I was looking for in a vehicle. Took time to explain differences and options in vehicles of interest More

by sherriheath
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Ackley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maliyah Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2026

Sales needs to stay out of the service department. Dropped my car off for recall service and was called 3x by sales within 5 minutes of leaving my car. Also was charged to replace 2 oxygen sensors tha More

by Nameless
Recommend Dealer
No
Employees Worked With
Mark Lauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2026

Amazing service from start to finish! Jeff, our salesperson, was great to work with—friendly, helpful, knowledgeable, and made the entire car-buying experience easy and enjoyable. Highly More

by DRHENDRIC329
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maliyah Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Lauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hurst
August 28, 2026

Was told service bulletin was going to cover majority of expense but reality was a $9500 repaired bill on a defective part. Not happy. More

by oceanasgma
Recommend Dealer
Yes
Employees Worked With
Mark Lauer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lauer
August 28, 2026

Knowledgeable, friendly service with great communication Consistent customer service. All work explained and outlined in detail. More

by gdwelly
Recommend Dealer
Yes
Employees Worked With
Dominique Channel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominique Channel
August 28, 2026

Very helpful and got me in and out in a fast amount of time. Easy and convenient More

by micah.carbajal
Recommend Dealer
Yes
Employees Worked With
Mark Lauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lauer
August 27, 2026

Friendly but needs proactive communication, did not add serve I requested, had to return again More

by Audra
Recommend Dealer
Yes
Employees Worked With
Dominique Channel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen is the best!
August 27, 2026

I have had my Outback in for service twice now to Subaru Superstore in Surprise after moving to the area and Mark Lauer has been great to work with. They treat me fairly and professionally. Very happy with More

by BRANDONSYANKEES
Recommend Dealer
Yes
Employees Worked With
Mark Lauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2026

I didn't have an appointment but had a flat tire and Jordan worked me in. The wait time was about 4 hours which I wasn't expecting. Otherwise everything was fine. More

by xchame2
Recommend Dealer
Yes
Employees Worked With
Jordan Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Blair
August 24, 2026

John was polite, professional, welcoming and friendly. Got me checked in on time, confirmed I was familiar with the waiting area, and let me know as soon as my vehicle was ready. John was a pleasure to wo More

by 2.joe.james
Recommend Dealer
Yes
Employees Worked With
John Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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