Subaru Superstore of Surprise
Surprise, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Everyone was nice, helpful, and listen to what I was looking for in a vehicle. Took time to explain differences and options in vehicles of interest looking for in a vehicle. Took time to explain differences and options in vehicles of interest More
Sales needs to stay out of the service department. Dropped my car off for recall service and was called 3x by sales within 5 minutes of leaving my car. Also was charged to replace 2 oxygen sensors tha Dropped my car off for recall service and was called 3x by sales within 5 minutes of leaving my car. Also was charged to replace 2 oxygen sensors that worked perfectly fine prior to the recall work performed. They had my car for 4 days as the majority of their techs quit while my car was there. The first day they gave me my car back in limp mode with the entire dash lit up. Definitely was a shady way to, Strum up some business" More
Amazing service from start to finish! Jeff, our salesperson, was great to work with—friendly, helpful, knowledgeable, and made the entire car-buying experience easy and enjoyable. Highly Jeff, our salesperson, was great to work with—friendly, helpful, knowledgeable, and made the entire car-buying experience easy and enjoyable. Highly recommend! More
Was told service bulletin was going to cover majority of expense but reality was a $9500 repaired bill on a defective part. Not happy. expense but reality was a $9500 repaired bill on a defective part. Not happy. More
Knowledgeable, friendly service with great communication Consistent customer service. All work explained and outlined in detail. Consistent customer service. All work explained and outlined in detail. More
Very helpful and got me in and out in a fast amount of time. Easy and convenient time. Easy and convenient More
Friendly but needs proactive communication, did not add serve I requested, had to return again serve I requested, had to return again More
I have had my Outback in for service twice now to Subaru Superstore in Surprise after moving to the area and Mark Lauer has been great to work with. They treat me fairly and professionally. Very happy with Superstore in Surprise after moving to the area and Mark Lauer has been great to work with. They treat me fairly and professionally. Very happy with this dealership and service team. More
I didn't have an appointment but had a flat tire and Jordan worked me in. The wait time was about 4 hours which I wasn't expecting. Otherwise everything was fine. Jordan worked me in. The wait time was about 4 hours which I wasn't expecting. Otherwise everything was fine. More
John was polite, professional, welcoming and friendly. Got me checked in on time, confirmed I was familiar with the waiting area, and let me know as soon as my vehicle was ready. John was a pleasure to wo Got me checked in on time, confirmed I was familiar with the waiting area, and let me know as soon as my vehicle was ready. John was a pleasure to work with. More







