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Subaru Superstore of Surprise

Surprise, AZ

4.9
1,011 Reviews
Learn Why Subaru Drivers from Surprise, Goodyear, Buckeye and Avondale Choose to do Business with Subaru Superstore of Surprise: Let's break down just how much we have to offer here at Subaru Superstore of Surprise, so you can feel more at home from the second you walk through the doors to our showroom. Not only do we offer an awesome array of excellent new Subaru models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Subaru lease for your specific needs. Once you're an owner, Subaru Superstore of Surprise is still here to help you have the best experience possible. Our customers love our on-site car service and maintenance staff and department, where highly trained technicians use the best equipment and only certified Subaru parts on your car, keeping your model running smoothly and reliably for years to come. For the entire car buying and ownership process, Subaru Superstore of Surprise is here to help. If you are interested in more information about any of the products or services we have to offer here, come in and visit us soon! We are located at 13090 N Autoshow Ave Surprise, Arizona, and proudly serve drivers from Goodyear, Buckeye and Avondale as well.
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13090 N Autoshow Ave

Surprise, AZ

85388

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Showing 1,011 reviews

July 03, 2021

Mike is the best salesman at this dealership and is very helpful & knowledgeable! 10/10 experience! More

by Ashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Arencibia
July 03, 2021

Great service. Very helpful and honest. Kyler was very good at making our experience great. More

by Jarch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyler Schmied
July 03, 2021

Big Subaru fan and was super disappointed. They low balled my trades and said they could only get my interest rate at 14.99%. When I said, the kia dealership said they could do 7.99%, the salesman said More

by Bradt87
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bradley Evertsen
Jul 05, 2021 -

Subaru Superstore of Surprise responded

Brad, we have a very transparent process and knowing how competitive the automotive industry is we do everything possible to inspect and appraise trade-ins for accurate values, we noticed both trades had air conditioning issues that impacted the value other dealers may have missed. We discussed interest rate but never reviewed it from the 3 reporting agencies and could only go by information you provided. If I can assist with anything please feel free to contact me directly at mark.mauer@shopsubaru.com or 623-232-7219. Mark Mauer General Manager

Jul 05, 2021 -

Bradt87 responded

Lol ok. Both air conditioning worked. It's ok I got $20,500 for one and 8k for the other, Not 18k and 6k you guys offered. I filled out a credit app and Brad came back at 14.99%, are you telling me that you guessed after I filled it out, or were you guys trying to get me? How do you come back at 14.99% and kia gets me 6.5%? Brad had an excuse for everything. I've worked at car dealerships. I know the game but like I said, I could not be more happy with the telluride. Thanks for trying to screw me over.

July 02, 2021

Very good service. Very thorough with all the technical things in the vehicle. Jersey Mike is awesome. More

by Dwilly80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dillon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Evertsen, Michael Arencibia
July 02, 2021

Wow! This was the easiest and most efficient way of buying a car. Thanks Mike! More

by micheleorozco922
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Arencibia
July 01, 2021

Made my purchase easy and pleasant! Kylar was more than helpful. Best car purchase I have done in a long time. More

by Djdmiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyler Schmied
June 21, 2021

Kyler was great throughout the whole car buying experience. He was very easy to talk to and made buying my first car even more fun. I felt he was very honest and trustworthy. He went above and beyo More

by Tay.kuhn
Recommend Dealer
Yes
Employees Worked With
Kyler Schmied
June 15, 2021

Caleb was awesome, not only is he knowledgeable, he’s a real people person and works hard to make the process easy and positive for his customers. Will definitely refer him. More

by Andersrp
Recommend Dealer
Yes
Employees Worked With
Caleb Spurlin
June 14, 2021

Kyler was so welcoming and friendly, it was like I was talking to someone I already knew. Super helpful and explained everything well! Was excited for me to get the car, which made me even more pumped. Al More

by kyraparry
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
George Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyler Schmied
June 12, 2021

I was looking for a New car, and was very happy when the Manager of this dealership called me and invited me to speak with Tyler Winters a Young sales associate. I explained what I was looking for and in n More

by nickpomeranz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Rep Tyler Winters.
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