Subaru Superstore of Surprise

Great place to buy a car. Customer service was excellent!! Thank you for my new car!! excellent!! Thank you for my new car!! More

When it comes to purchasing a vehicle, you want to deal with people who are honest, and willing to work within your budget. If you’re like me, and you take great pride in dealing with people who respect yo with people who are honest, and willing to work within your budget. If you’re like me, and you take great pride in dealing with people who respect you, then Subaru Superstore of Surprise is where you want to purchase your next vehicle. Subarus pretty much sell themselves. In my opinion, you cannot beat the value which a Subaru provides. What makes the difference, is the people you work with. I can honestly tell you that my purchase was worth every penny simply because the people at Subaru Superstore of Surprise are great to work with. During this time of COVID, where everyone has somehow lost sight of what customer service means, these folks have embraced customer service, and that, in my book, places them above any competitors. HUGE shout out to Caleb, George, Charles, and Mark for making me feel like I was a superstar! Thank you! More

Kyler was so patient to help me learn and understand my new car. I could tell he cared. I felt a lot of freedom (no pressure) and a lot of respect. new car. I could tell he cared. I felt a lot of freedom (no pressure) and a lot of respect. More

David and the team were knowledgeable, professional, and did an amazing job finding me the perfect Crosstrek. did an amazing job finding me the perfect Crosstrek. More

Service dept. is terrific! Gil worked me in this morning even with a packed scheduke when my tire pressure was low. He was friendly and efficient. We have found that all the staff is helpful!! They have yo even with a packed scheduke when my tire pressure was low. He was friendly and efficient. We have found that all the staff is helpful!! They have your back!!! More

Our salesman, Travis, was so patient, helpful and knowledgeable. He waited while I drove multiple cars and even went back and drove some of them again. He answered all our questions and was very help knowledgeable. He waited while I drove multiple cars and even went back and drove some of them again. He answered all our questions and was very helpful in purchasing our new vehicle. More

Kyler is awesome to work with. Unlike other Sales reps Kyler is awesome to work with. Unlike other Sales reps that contacted me non-stop. Kyler respected my time and did not flood my in box txt message Kyler is awesome to work with. Unlike other Sales reps that contacted me non-stop. Kyler respected my time and did not flood my in box txt messages or voicemail with “what can I do to get you to buy X car today!” Just an occasional hi just checking back… as in 2 messages in 60 days VS 5 a day. Also unlike other dealers they have no BS up front pricing… even on the Much sought after WRX STI with no Market Adjustment $5000 dealer fee etc. If other dealers just treated their customers this way… I think customer relations would be mostly positive VS the negative we all have of most of them. If you are looking for a positive experience on the purchase of your next Subaru I can’t recommend him and his store enough. Definitely with the drive. More

As a first time Subaru buyer, and I'm really glad that I chose Subaru Superstore in Surprise to make my purchase. Tyler Winters, my salesperson, was very patient, knowlegable, and enjoyable to work with. Ty chose Subaru Superstore in Surprise to make my purchase. Tyler Winters, my salesperson, was very patient, knowlegable, and enjoyable to work with. Tyler provided exemplary customer service throughout my 2 visits to the dealership and I really appreciated his down to earth personality for this purchasing experience. I recommend this dealership to anyone shopping for a Subaru... the main floor, kids play area, restrooms, and snack area are super clean and the front desk staff are welcoming. More

Easiest car buying process we have ever experienced. Staff was friendly, knowledgeable and professional. Travis was a great. He knew what we wanted and he found it and he kept us up to date of its ar Staff was friendly, knowledgeable and professional. Travis was a great. He knew what we wanted and he found it and he kept us up to date of its arrival. More

One of the best car buying experiences I have ever had. Would 100% buy from here again. Would 100% buy from here again. More