Subaru Superstore of Surprise

Great experience with Dave and his team. Love my new Forester and looking forward to taking it on our next road trip. Forester and looking forward to taking it on our next road trip. More

Hands down, THE BEST BUYING EXPERIENCE I've ever had. They kept every promise and delivered during a very difficult auto market. They kept every promise and delivered during a very difficult auto market. More

David Castillo was an incredible easy to work with salesman. Extremely knowledgeable, personable, and made my purchase very easy. I had difficulty working with the Subaru dealer in El Paso Texas, so salesman. Extremely knowledgeable, personable, and made my purchase very easy. I had difficulty working with the Subaru dealer in El Paso Texas, so I flew into Phoenix where David picked me up at the airport and took me to the dealer. All the paperwork was ready for me to sign and for me to leave. David made sure I understood all the controls of the Ascent and I was on my way. I would definitely purchase from them again. The followup after the sale was great. The amount I saved was worth me not buying it in my home town but flying into Phoenix. More

Everyone who assisted us, from Tyler Winters and Jonathon in Sales, to Todd in Finance, were extremely professional, friendly, and patient working thru the process of leasing our new car. From providing us in Sales, to Todd in Finance, were extremely professional, friendly, and patient working thru the process of leasing our new car. From providing us with regular updates on our vehicle, to streamlining the pick up process, we were expressed with everyone at Subaru Surprise. More

Subaru surprise had the best service in the valley for quick efficient and professional service quick efficient and professional service More

Had a smooth experience purchasing our vehicle with Kyler. He was very genuinely friendly and helpful throughout the process. The store was very clean, stocked with snacks and drinks and had a baby/kid Kyler. He was very genuinely friendly and helpful throughout the process. The store was very clean, stocked with snacks and drinks and had a baby/kid room that really helped distract the kids while we were there. wish more places were like this. Definitely recommend. More

I was really hesitant to purchase a new car through a dealership based on previous experiences. David was wonderful and transparent throughout the entire process. I didn't feel that I was just a dollar s dealership based on previous experiences. David was wonderful and transparent throughout the entire process. I didn't feel that I was just a dollar sign nor pressured. I felt that I had someone who wanted to help me find a vehicle that I would love. The transaction was less than 2 hours at the dealership including a test drive and education on all features. Best experience I've had at a dealership from the initial I query to driving off. More

Where do I even begin about Kyler? He is by far the best salesman / car person that I’ve ever worked with. I purchased my 2022 BRZ Limited from Kyler in AZ with the intent to register it to CA. When I appro salesman / car person that I’ve ever worked with. I purchased my 2022 BRZ Limited from Kyler in AZ with the intent to register it to CA. When I approached Kyler via a text, he didn’t try to upsell different products to me, and was very candid about everything in the order. He also made sure to get all the paperwork ready so that when I actually sat down with the finance manager, I was out in 20 minutes. No, not the usual 3-4 hours of declining various packages and add-ons. Twenty. Minutes. That’s insane to me. He’s a passionate car guy who’s working on rebuilding an old E30 and his expertise in Subaru products were not only confidence inspiring but refreshing. There are so many dealers out there who aren’t familiar with the products they’re selling. I cannot thank him enough for his hard work throughout the entire process and for making going to a dealership an actually enjoyable experience. As a side note, I had given Kyler specific instructions regarding the car before I picked it up (do not wash it, no drilling the front plate, etc.) and he did everything on his end to adhere to those directions. It’s a shame that the dealership isn’t taking any more out-of-state orders because I’d do the 350mi flight and drive back again to buy my wife’s next car from him. More

David was extremely kind, attentive and kept me updated on the arrival of my car. I got my first Subaru at Surprise Superstore and knew I would to purchase my Wilderness there as well. Excellent customer s on the arrival of my car. I got my first Subaru at Surprise Superstore and knew I would to purchase my Wilderness there as well. Excellent customer service! Recommend it to anyone looking to purchase a Subaru. More