Subaru Superstore of Surprise

Tyler Winters was very helpful in helping me choose my very first new car. He made the process enjoybale and was very informative when It cam down to questions I had about the vehicle. I would highly recc very first new car. He made the process enjoybale and was very informative when It cam down to questions I had about the vehicle. I would highly reccomend him to anyone looking to buy a Subaru. More

Sales associate Travis and sales manager Charles we’re both extremely helpful. We will be back. both extremely helpful. We will be back. More

David was great, he gave me a fair price for my trade. Other dealerships were marking up vehicles up to 5k over sticker they never once tried to sell me something I didn’t want or add an addendum. 100% be Other dealerships were marking up vehicles up to 5k over sticker they never once tried to sell me something I didn’t want or add an addendum. 100% best experience I have ever had. More

Dave was very helpful an extremely knowledgeable of the vehicle....Shared the important "Need to Knows".... vehicle....Shared the important "Need to Knows".... More

Kyler made buying a new car painless. He actually made it very enjoyable, a first for my husband and me. We never felt an ounce of pressure. Kyler listened and answered our questions. He He actually made it very enjoyable, a first for my husband and me. We never felt an ounce of pressure. Kyler listened and answered our questions. He is extremely knowledgeable. We couldn’t have asked for a better car buying experience. I would highly recommend working with Kyler. He helped us get the exact car we wanted. More

Great experience- Kyler was great and I enjoyed working with him. Dealership was also great. Overall great experience! Thanks Kyler and team for making my experience so pleasant! with him. Dealership was also great. Overall great experience! Thanks Kyler and team for making my experience so pleasant! More

A great place to purchase your Subaru. Travis found the vehicle I wanted and from the moment my husband and I arrived he made us feel relaxed and without pressure. He offered refreshments after our long d vehicle I wanted and from the moment my husband and I arrived he made us feel relaxed and without pressure. He offered refreshments after our long drive before we looked at our new vehicle. It had been washed and fueled before our arrival. Travis took a lot of time helping me with the starlink hookup and anything else I requested. He went over the cars features and optional equipment. The dealership's Manager was also helpful and congratulated us on our purchase. More

We bought our new vehicle from Travis Gudknecht. He was helpful, knowledgeable, and honest. After we ordered our vehicle, he stayed in touch with delivery updates. Once the vehicle came in, he came back i helpful, knowledgeable, and honest. After we ordered our vehicle, he stayed in touch with delivery updates. Once the vehicle came in, he came back in after his shift was over for the day to accommodate our schedule. I would definitely buy another vehicle from both Travis and the Surprise Subaru. More

My Sales Associate Travis Gudknecht was extremely knowledgeable and made the entire process seamless and easy. I would highly recommend him and the managers and staff to anyone. knowledgeable and made the entire process seamless and easy. I would highly recommend him and the managers and staff to anyone. More

We decided to trade in our current vehicle, a truck, and wanted a SUV “something smaller, more gas efficient and would fit into our garage”. We looked at a few different brands, started getting trade value wanted a SUV “something smaller, more gas efficient and would fit into our garage”. We looked at a few different brands, started getting trade values and researching different dealerships. Some dealerships lowballed the trade offer while others would add huge dealer markups or “mandatory dealer added options”. Subaru Superstore of Surprise was the only one that was almost the same as Vroom, Carvana and Carmax,”within just a very few hundred $$ and not enough to matter”, they weren’t high pressure like some of the others “I really dislike high pressure salesmen, that makes me turn and walk out”. David “our sales person” was very easy to work with, did his best to figure out what vehicles they had coming in and what options fell within our price range, we settled on a 2021 Crosstrek Sport and couldn’t be happier. David also kept in touch letting me know the status of the vehicle and delivery date. I also liked how they price their vehicles, very few dealer add-ons and the ones that were there were reasonable, “needed tinting and door edge guards anyway”, and they didn’t do any non-negotiable “dealer financed options” in the final quote. We had that happen at another dealership “different make/model” while shopping and while they insisted that they didn’t do “market adjustments” the $4k of mandatory add-ons “which were not worth $4k” were still in my view “market adjustments”, Subaru Superstore of Surprise did not try pull this at all. As far as the physical dealership, Subaru Superstore of Surprise has to be one of the cleanest dealerships I’ve had the pleasure of visiting in a long time, “even the shop was spotless”. Their customer waiting area was very well laid out, and they had free soda, water, coffee, tea, hot chocolate, and snacks “plenty to have during your wait”. After our vehicle came in the finance officer was very easy to deal with, didn’t push the added options much and didn’t seem disappointed when I passed on some options “we did add maintenance and extended warranty as the price was extremely reasonable”. A few years ago I’ve actually had a loan officer throw a pen down on his desk “with force” and looked upset when I said I didn’t want some add-ons “walked out on that deal then and there”. When we actually went out to pick up the vehicle it was sitting in a nice garaged area just for new customer pickups, “another never had before”, and the David went over the vehicle pretty thoroughly even though I’m pretty well versed on vehicle tech he did a superb job going over the basics. On top of it all they scheduled a “new vehicle” orientation to go over everything in our new Crosstrek, in detail, and tossed in a gas card for coming it for it, “just can’t beat that kind of service” To top it off, all the employees we had contact with were masked “due to COVID” and I really appreciate that “coming from someone that spent over a week in the hospital and months recovering from it, I don’t want to risk catching it again so I do not go out in public places without a good N95 mask on”. I’ve gone into a few dealerships where no one was masked, didn’t seem to care about distancing and then complained that so many employees were out due to being sick with COVID “go figure”. Subaru Superstore of Surprise “and David our sales man” will have us as customers for years to come as the service we received there is above and beyond any dealership I’ve encountered in many years and all I can say is “Thank You for the respect you’ve shown us and your customers”. More