Subaru Superstore of Surprise

This was the most pleasant car buying experience I've ever had. Chris, Jonathan, and Travis were wonderful to deal with. They answered all my questions, made the whole experience a breeze, and I would hi ever had. Chris, Jonathan, and Travis were wonderful to deal with. They answered all my questions, made the whole experience a breeze, and I would highly recommend Subaru Superstore to everyone. More

Amazing customer service experience. From the first call to this dealership to picking up our Subaru was the best customer service we have ever had at dealership. Chris, Travis, and Jon From the first call to this dealership to picking up our Subaru was the best customer service we have ever had at dealership. Chris, Travis, and Jonathan went above and beyond to make sure we were happy and taken care of. Skip the other Subaru dealerships and make this your first choice. You won't be disappointed. More

We knew exactly what we wanted and this team made it easy to order our perfect vehicle. They kept us up to date with timelines and the car even came in earlier than expected. It was a pleasure working with D to order our perfect vehicle. They kept us up to date with timelines and the car even came in earlier than expected. It was a pleasure working with Dave and the Superstore team. Thank you! More

Great service. Dealership is clean. No market adjustment fee. Easy to work with. David kept me informed and updated on vehicle I ordered. Dealership is clean. No market adjustment fee. Easy to work with. David kept me informed and updated on vehicle I ordered. More

I am so glad I found Subaru of Surprise! After exploring a Subaru purchase at several other dealerships, I was frustrated by some experiences, and horrified by the junk fees/dealer fee add-o After exploring a Subaru purchase at several other dealerships, I was frustrated by some experiences, and horrified by the junk fees/dealer fee add-ons at others. Dealing with Dave Castillo and everyone else we interacted with at Subaru of Surprise, was like a breath of fresh air. An added difficulty was that we live about 2 hours away - so all our shopping was done remotely. Dave made is so easy for us! He located a vehicle we were having difficulty locating, sent pictures, documentation, and answered every question we asked - all by phone, text, or email. We are loving our new 2022 Subaru Outback with exactly every option I was looking for! You can trust this team! More

Everyone was great. Place was very clean and people looked like they were happy working there. Place was very clean and people looked like they were happy working there. More

I am so glad that I found Subaru Superstore. I had already gone to Camelback and had an awful experience, was not able to get the car I want, and they were going to charge me $4000 in dealer fee I had already gone to Camelback and had an awful experience, was not able to get the car I want, and they were going to charge me $4000 in dealer fees. Dave Castillo was a breath of fresh air. He is so helpful, kind, and communicative. He gave me frequent updates as my car was on its way from Japan. I am so happy with my car, the price, and the service. Thank you! More

I will only ever deal with Subaru Superstore of either Chandler or Surprise. Because neither had the new vehicle I needed, I reached out to several other Subaru dealers. One dealer had huge markups and Chandler or Surprise. Because neither had the new vehicle I needed, I reached out to several other Subaru dealers. One dealer had huge markups and dealer installed items which were mandatory even though I did not want them and large deposits were required to “hold” a vehicle. Another dealer had a mix-up as to whether or not a used car was certified which ended up pitting one salesperson against another. Throughout the process of trying to find a new car, David Castillo kept in touch with me. And when a customer cancelled an order, he immediately let me know. There was never any pressure, the full price was disclosed and the markups were very few and inexpensive. He was always there to answer my questions and return phone calls. The two Superstores worked in tandem cooperating with each other, each trying to help me the customer find what I wanted. And as I learned from visiting other types of car dealers, huge markups and dealer add-ons for both new and used cars are the norm rather than the exception. So Subaru Superstore truly does stand out as an excellent place to buy a car. More

Tyler and everyone at the dealership were very easy to work with and I love my new WRX. Will be back for my wife’s car. work with and I love my new WRX. Will be back for my wife’s car. More

Everything was great. Dealership was clean. Travis really helped us with getting our car. We love our Subaru Outback. Dealership was clean. Travis really helped us with getting our car. We love our Subaru Outback. More