Subaru Superstore of Surprise

Bought a used truck. Great experience. Fair on both selling price and trade in value. Great experience. Fair on both selling price and trade in value. More

Went in to order a new Suburu for my wife, ended up leaving with a new truck too. Very fair on trade in value, and overall great to work with. leaving with a new truck too. Very fair on trade in value, and overall great to work with. More

The Subaru superstore in surprise, Arizona is my far the best dealership I have ever dealt with in my life. I just purchased the Subaru Ascent today. I was guided through the entire buying process with lov best dealership I have ever dealt with in my life. I just purchased the Subaru Ascent today. I was guided through the entire buying process with loving hands. Nobody was pushy, and everybody was willing to help from financing, extended car warranty, showing me how to work everything in the car, etc. It feels like family here at Subaru superstore in Surprise. All of my car work will be done here. No more tire superstores … If you want a fabulous experience at a dealership, whether it’s getting a simple oil change, or buying a car, come to Subaru, superstore in Surprise. My sales person was Alex Milkman and I do not have enough kind words to say about him. The general manager was outstanding and friendly. The finance manager was equally as outstanding and friendly. I am one happy camper. More

We ordered the vehicle a few months ago. Kyler kept us in the loop with the progress of the vehicle and if it was going to take longer or less time. It ended up arriving sooner than anticipa Kyler kept us in the loop with the progress of the vehicle and if it was going to take longer or less time. It ended up arriving sooner than anticipated. When it came time to purchase Kyler had done most of the work already so we spent very little time in the dealership the day of purchase. We can’t say enough good things about our experience. More

I was very impressed with Kyler's knowledge of the vehicle that I was looking at. He was also very honest and a very nice person which made buying the car a very good experience. vehicle that I was looking at. He was also very honest and a very nice person which made buying the car a very good experience. More

I returned to the Subaru Superstore of Surprise after my 2020 Outback that I originally purchases with them was totaled in an accident when another driver turned left in front of me. I had a great experien 2020 Outback that I originally purchases with them was totaled in an accident when another driver turned left in front of me. I had a great experience with this dealer for the prior purchase and they went above and beyond for me this time. Todd in finance helped me get my refund for the my extended warranty on the first vehicle and helped to get me a better deal 6 months and 3 prime rate rases later. Alex and Connor reviewed the available inventory that was on the lot and let me know about Outbacks just received as trades. In the end, I selected a fairly similar Outback to what I purchased originally. Then team really went to work. The Outback had been taken in the afternoon before but because I was now without a vehicle as the insurance required me to return my rental, the team in sales, service and finance went into action. They moved heaven and earth to get my new Subaru through the certified pre-owned inspection process, get it detailed and delivered to me within the day (Saturday). They were absolutely going above and beyond to get me the vehicle I wanted as soon as I could get it in a climate where Outback availability is sparse and everyone is waiting for the next card to come in. I have worked in Auto Dealership world in the past and always have dreaded going card shopping. However, this is one dealer I was happy to work with again and will work with in future. More

Everyone at the dealership was very kind and helpful. They were willing to work with us. I’m pricing for the vehicle we were looking at they made sure I had the features we wanted. They were also very fr They were willing to work with us. I’m pricing for the vehicle we were looking at they made sure I had the features we wanted. They were also very friendly while viewing the vehicle they took the time to show us the different features of the car to make sure we were aware of how to activate or disable certain features. More

Honest, professional yet personable, efficient. .not easy to find these qualities in a car dealership these days but Subaru Surprise has it all and then some including a beautiful facility. Chris Th .not easy to find these qualities in a car dealership these days but Subaru Surprise has it all and then some including a beautiful facility. Chris Thom was fantastic in all phases of the purchase even taking the time to explain the car features when we were ready to leave the lot. Kudos to Tyler Hughes for his time/efforts and a thank you to Todd Ackley. Our best experience in 40 years of buying vehicles! More

Kyler was helpful, knowledgeable and informative with the purchase of a Subaru Crosstrek. Not the normal tactics of a car dealership. purchase of a Subaru Crosstrek. Not the normal tactics of a car dealership. More

I called local Subaru dealer to get information on the car I was interested in. I believe that Kyler just gave me straight facts with the actual price. Though this dealer was the farthest away it was easy car I was interested in. I believe that Kyler just gave me straight facts with the actual price. Though this dealer was the farthest away it was easy to do business with them. I did not feel at any time I was being pressured into a deal. I now have the car that I wanted, with no dealer added not wanted extras, ready for the next 7 years of happy use. More