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Subaru Superstore of Surprise
Surprise, AZ
1,011 Reviews
Learn Why Subaru Drivers from Surprise, Goodyear, Buckeye and Avondale Choose to do Business with Subaru Superstore of Surprise:
Let's break down just how much we have to offer here at Subaru Superstore of Surprise, so you can feel more at home from the second you walk through the doors to our showroom.
Not only do we offer an awesome array of excellent new Subaru models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and Subaru lease for your specific needs.
Once you're an owner, Subaru Superstore of Surprise is still here to help you have the best experience possible. Our customers love our on-site car service and maintenance staff and department, where highly trained technicians use the best equipment and only certified Subaru parts on your car, keeping your model running smoothly and reliably for years to come.
For the entire car buying and ownership process, Subaru Superstore of Surprise is here to help. If you are interested in more information about any of the products or services we have to offer here, come in and visit us soon! We are located at 13090 N Autoshow Ave Surprise, Arizona, and proudly serve drivers from Goodyear, Buckeye and Avondale as well.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,011 reviews
February 09, 2024
Very friendly staff, clean facilities, and great atmosphere. I didn't feel pressured or hassled. The employees had a genuine feel about them. I loved that they had snacks, hot cocoa, and coffee. The atmosphere. I didn't feel pressured or hassled. The employees had a genuine feel about them. I loved that they had snacks, hot cocoa, and coffee. They had the children's room which my boyfriend and his 17 year old daughter took advantage of lol. It was a great. I would definitely go there again and I would recommend it to my mom or grandma. They explained things to me and even discounted the car off of things I would fix. Great experience! More
by Jebutterfly28
Employees Worked With
Mikael Barbes
February 09, 2024
I was very happy to fined the Subaru I was looking for. Everyone was great in helping me make it happen. From the salesmen to the service department for a few after market items to the help making sure I k Everyone was great in helping me make it happen. From the salesmen to the service department for a few after market items to the help making sure I know how everything works. Thanks More
by mzcinder
February 09, 2024
Great customer service, time used wisely all departments, and snack shop is great too. Thanks departments, and snack shop is great too. Thanks More
by Elpasohernandez
Employees Worked With
Other Employees :
Angelo in service dept, Mikael Barbes
February 09, 2024
Best car buying experience ever. We got the car that we really wanted. No high pressure to buy a car . Or good guy bad guy let me talk to my boss for a better deal . This dealership We got the car that we really wanted. No high pressure to buy a car . Or good guy bad guy let me talk to my boss for a better deal . This dealership is the place to go for a new Subaru. More
by jrh250f
February 06, 2024
I was treated with courtesy and respect and felt I was extended help with issues. I would definitely recommend Alexander, George and a few others who were a big help in making this purchase a pleasure.T extended help with issues. I would definitely recommend Alexander, George and a few others who were a big help in making this purchase a pleasure.Thanks for all the help, appreciated..They we’re all very knowledgeable of their area of expertise.I look forward to doing business here. C B Wentzel Respectfully 🤗 More
by rc.cwent
February 05, 2024
I usually do not leave reviews on things but I felt this was necessary here. My wife and I are both new to the area and recently retired. We were in the market for a new Audi to start traveling the southwe was necessary here. My wife and I are both new to the area and recently retired. We were in the market for a new Audi to start traveling the southwest and west coast. So we found a used Q5 with low miles and all the options we wanted. Specifically adaptive cruise control. The only reason this review got 2 stars instead of none was our salesmen Travis who was wonderful and went above and beyond for our sales experience. He was politely and professionally insistent with his calls and follow ups. He made the buying experience easy. So now to the issue. The car was advertised with adaptive cruise control, I Had the cars.com advertisement printed out. When we took it home I realized the next day it did not have it. Called Travis he directed me to a Scott. Scott said he had to talk to a manager. Heard back from a lovely manager named Marianne and told her the issue and that there was a similar model with the adaptive cruise on it. She seemed genuinely concerned and really willing to solve our disappointment in regards to the false advertisement. Never heard back from her I heard she was let go for some reason. Then talked to Scott again and he informed me that I can into that same model which was more mileage than mine. Mind you, this was 2 weeks after I bought mine and they were similarly priced. Scott told me he can do it for a 12,000 difference! My wife and I were at breakfast and told him that was rather insulting. I was told in one of our conversations that yes, I may have a copy of the cars.com advertisement, that there is always a disclaimer about the info may not always be correct. It seems that they are not interested in trying to do a lateral move in a similarly optioned and mileaged model. I would of gave them a few thousand to get in the other model not 12k. What they were telling me is that having my car for 2 weeks and only putting 150 miles in it that it lost 11k in value? False advertising is ethically and legally wrong. I will be contacting the Arizona Attorney General’s office today and filing an official complaint under Arizona's Consumer Fraud Act ARS 44-1521. The AG in Arizona is consumer friendly and has ruled in favor of consumers many times and generously. More
by Cpdross
Employees Worked With
February 04, 2024
Subaru Surprise is the best. I’ve been using their Service Department, Angelo, for seven years whenever needed and today we bought a Subaru Forester from Alexander Milkman and co I’ve been using their Service Department, Angelo, for seven years whenever needed and today we bought a Subaru Forester from Alexander Milkman and could not be happier. Alex was patient and thorough and I highly recommend him in the Sales Department. It is important for a great dealership to have both departments with great strength and Surprise Subaru definitely does. More
by Jacquie & Jim Evans
Employees Worked With
Other Employees :
Angelo, Service Department
February 03, 2024
Incredible purchasing experience as well as something that has never happened before! We felt like highly valued people, not just customers. We were introduced to many employees, including the service that has never happened before! We felt like highly valued people, not just customers. We were introduced to many employees, including the service area. Each person gave us a genuine smile and a welcome into the family of Subaru owners. A couple of weeks following our purchase, Tina provided one on one 'Subaru School' for us with our new Crosstrek! Invaluable to a 60 something year old whose last vehicle was from 1997! Just part of the everyday experience at Surprise Subaru! More
by susanshawwatson
January 31, 2024
I had many problems. This was a service appointment, so the sales-related questions do not mean anything. Don't you even know why I was there? I will not waste my time li This was a service appointment, so the sales-related questions do not mean anything. Don't you even know why I was there? I will not waste my time listing the problems here. The service manager can call me at my registered phone number starting February 7th. (Marked sales / New just so survey would go through.) More
by wkorff
Employees Worked With
January 30, 2024
Good people working there. Great Service Center. Finance is easy to work with. Very clean store. Great Service Center. Finance is easy to work with. Very clean store. More
by ahrbishop
