Subaru Superstore of Surprise

"Went above and beyond" We just leased a new Outback 2018 thru an unnamed car buying service. Picked it up Thursday, August 31st 2017 it was so new even they weren't sure how We just leased a new Outback 2018 thru an unnamed car buying service. Picked it up Thursday, August 31st 2017 it was so new even they weren't sure how the GPS worked. We wanted to be able to title a favorite since we were going on a road trip. We couldn't find anything online since the car is so new. We went to the Subaru Superstore in Surprise AZ and asked if the delivery specialist could help. Right from the start everyone we talked to was helpful even though we did not purchase the car thru them. Tina came out and we all tried to figure it out. She said she would find out and let us know. And within a couple of hours she emailed the steps it would take in a concise and easy format to follow. We were able to enter favorites and title them. Thanks for much for your awesome friendliness and follow through. We really appreciated it. More

Excellent! The customer service was excellent. Joe assured us that we were getting our money worth with our 2016 Certified Crosstrek. Joe did an excellent job de The customer service was excellent. Joe assured us that we were getting our money worth with our 2016 Certified Crosstrek. Joe did an excellent job describing the new technology in the vehicle, and gave us a great explanation of the EYE sight feature. He allowed us to have a stress free buying experience. Thank you for providing excellent customer service and living up the Subaru name. More

Excellent dealership on purchase of new Subaru Excellent communications with everyone we dealt with. First class operation with an outstanding new facility. No high pressure to buy a car on the spo Excellent communications with everyone we dealt with. First class operation with an outstanding new facility. No high pressure to buy a car on the spot. Had the exact model with accessories we were looking for. More

My dream car I talked to Shelby online on Monday and by Wednesday I was in my dream car!!! She was friendly and worked very hard on my trade-in. I would recommend I talked to Shelby online on Monday and by Wednesday I was in my dream car!!! She was friendly and worked very hard on my trade-in. I would recommend her to anyone who wants to buy a new car! Charles Inman also went above and beyond and gave top dollar for my trade-in. He also took time out and talked with my wife and I. The dealership is state of the Art. They spared no expense in every detail with the facility. Thank you for making my dream become a reality! -Craig More

Great experience! This was the best car-buying experience we had. I communicated over email and phone with Mike, who helped us to zero in on the model we wanted. Then This was the best car-buying experience we had. I communicated over email and phone with Mike, who helped us to zero in on the model we wanted. Then we drove from Tucson to buy the car --- everything went as smoothly as one could wish --- a little extra distance to drive was definitely worth it. Highly recommended!!! More

loved working with shelby never in my entire experience buying a vehicle did i feel more at ease,taken care of and she had by back. im a thrift shopper, so i want the lowest pr never in my entire experience buying a vehicle did i feel more at ease,taken care of and she had by back. im a thrift shopper, so i want the lowest price. honestly i have never dealt with a car sale person as great as shelby. im so grateful for no rehearsed statements just lets get you what you can for the lowest price. love her. More

They make buying a car fun! We got a great price on the car we wanted. We were undecided between two models and our sales person Mike Scribner put both vehicles side-by-side so We got a great price on the car we wanted. We were undecided between two models and our sales person Mike Scribner put both vehicles side-by-side so we could compare and make the best choice. He was a pleasure to work with. When it came to filling out the paperwork, Dusty Mandrell made the process as quick and painless as possible, explaining everything we needed to know. Before we left, Tina VanDyke explained ho everything operated, set up my iPhone and answered all our questions. All this was done in a beautiful air-conditioned building. We highly recommend Subaru Superstore for a no-hassle car buying experience! More

"Awesome Team..". from the moment we walk-in to the dealer Alex ( salesperson ) to all staff were very friendly and helpful so we got a 2017 Forester .Thanks to all th from the moment we walk-in to the dealer Alex ( salesperson ) to all staff were very friendly and helpful so we got a 2017 Forester .Thanks to all the team who help me to make a Right choose of car and the option we had.. also they took there time to explain each detail of our new car..they are the best!! More

I KISS Subaru Superstore of Surprise! It was because of a very specific, rare 2018 Subaru Crosstrek, found only at the Subaru Superstore of Surprise that made me drive 45 minutes to take a It was because of a very specific, rare 2018 Subaru Crosstrek, found only at the Subaru Superstore of Surprise that made me drive 45 minutes to take a peek. So glad I did! I'd spent probably 6-8 weeks researching cars, bouncing around between Toyota, Honda, Mazda, Nissan, Subaru, then cycling back through that list again.... not quite convinced that I even needed a new car. Had already been chewed up and spit out by several dealerships on Camelback Road … walking into a car dealership is scary! I only offer you my background history to put into better perspective why my experience at Subaru Superstore of Surprise was such a stand out, unexpected delight. In a nutshell, I've never had such a positive experience IN MY LIFE purchasing a car! I don't care where you live, even if you live out of state, if you're considering a Subaru, you have to make it out to Subaru Superstore of Surprise. First dealership to actually explain the pros and cons of the various models, including aspects of the Subaru that none of the other dealerships had touched on.... I was never rushed ... looked at figures, discussed accessory options, vacillating between a Crosstrek, Highlander and an Outback, went back to figures yada yada ...even left to 'sleep on it' before running back the next evening to purchase my Outback (I should have bought it the first night - I knew I'd fallen in love). All I can say is that I love my new Outback so much more because it was 100% my idea to buy it, not the dealership's. Kudos to Alex Zimmerman, my salesman ... this is all about him... he didn't 'sell me a car'... he helped me fall in love with my Outback. It doesn't stop there.... Ken and Charles, the two Sales Managers I met, were low key, friendly.... again, more concerned that I find 'my car’ than making a sale. Even signing on the dotted line in finance was a happy experience with Dusty. Last step, reviewing all the bells and whistles in the car with Tina... This is family and you can tell all these people love where they work. FUN! I LOVE MY SUBARU!! I now understand why Subaru uses the LOVE motif in their sales campaigns … these cars are truly love-worthy. If this sounds like a fairy tale story, well, strange as it sounds, it's true. Btw, Subaru Superstore of Surprise is new and absolutely beautiful. Even though it's across town for me and even though I have the option of going to any Subaru dealership, I look forward to driving the distance for future oil changes, service calls etc. It's just that good. More

Awesome experience My family had a great experience at this dealership. We had Joe and he got us a great deal as well as chatted with us while we waited for them to clea My family had a great experience at this dealership. We had Joe and he got us a great deal as well as chatted with us while we waited for them to clean our car! They also put a full tank of gas in. By far the best place to by a car in the Valley! More