Subaru South Tampa

This is the second time I have purchased a car from Mastro.....they are the best! I enjoy their laid back approach. I never once felt any pressure. Thanks George, Sean and Paul! I love my new Forester! Mastro.....they are the best! I enjoy their laid back approach. I never once felt any pressure. Thanks George, Sean and Paul! I love my new Forester! If you are looking for a Subaru I strongly urge you to visit Mastro! More

Mastro Imports, Sanford, is the real deal. We Mastro Imports, Sanford, is the real deal. We purchased a preowned Forester in an informal, friendly atmosphere sitting at a round table ( Mastro Imports, Sanford, is the real deal. We purchased a preowned Forester in an informal, friendly atmosphere sitting at a round table (everyone sitting at a round table is equal) in the middle of the store. The negotiation over price can best be described as a friendly conversation among all of us - the salesman John, business manager Sarah, and sales manager Joe. In all it was a comfortable and enjoyable experience. There was no "us against them" environment and even Joe, the sales manager sat at the table. Other employees also stopped by to make our acquaintance. As a condition of sale, the dealership agreed to replace the cracked glass in the sunroof and delivered to us in the documentation package - duly signed, was a bright yellow document titled "We Owe You" stipulating same. A couple of weeks later, Jason Lance, service manager took delivery of the new glass and installed it as agreed upon. Moreover he also topped off our fuel tank at his departments expense as we had driven 90 miles from home in St. Augustine so they could install it. The roof was installed on a day of blinding rain and thunderstorms. No leaks!! I also appreciated that Jason shared with me the results of the incoming inspection of the Forester we purchased, and what work was performed to bring the vehicle to Mastro re-sale standards. If you're looking for a honest and friendly place to do your car business, Mastro Imports in Sanford can't be beat. The Subaru can't be beat either - this is our second! Tony and Angela Sopranzi More

When I was home on leave vacation, I was looking for a new car and Mastro Subaru of Tampa was one of the dealerships I visited. Out of all the ones I visted, Mastro Subaru of Tampa had the best customer s new car and Mastro Subaru of Tampa was one of the dealerships I visited. Out of all the ones I visted, Mastro Subaru of Tampa had the best customer service, professionalism, knowledgeable, very friendly and down to earth people. David Bivens was the first sales persons to approach me during my visit. He was patient with me and assured his interest in getting me the car I wanted. David was very knowledgeable about my new car in teaching me how to use the new technology. He even went for a drive with me to show me how these features worked in the car. Paul Hamilton was also very friendly and straight forward with me. He wanted to see me in the Subaru I wanted and he worked his hardest to get me what I wanted. He was able to work a deal on the Subaru I wanted at a price we both agreed on. Every employee I met at the dealership were kind and generous from the sales department to the parts department and through out the dealership. I honestly have not been to any other car dealership that was a great and enjoyable car purchasing experience. They even went out of their way to give me a ride from my home to the dealership to pick up my new car even though it was over an hour drive away! More

Hands down, the best car buying experience I have been involved in! George was our sales rep. and was very professional, knowledgable and friendly!! There was no pressure at all. Was expecting a bunch of involved in! George was our sales rep. and was very professional, knowledgable and friendly!! There was no pressure at all. Was expecting a bunch of salesmen to confront us when we pulled in and that did not happen here. The staff was a pleasure to work with and we are very happy with our new Subaru Outback! More

Richar was very friendly and help to answer the questions , the car was in the showroom and they take the car out to show me all the fissures ,we drive the car ,they help me to get the car working to get my , the car was in the showroom and they take the car out to show me all the fissures ,we drive the car ,they help me to get the car working to get my approve , they offer water and soda to drink.this was the best experience baying a car thank.I recommend this people they are the best. More

Well let me just start off by saying Dianne is the best ever the minute we met her she was just so spunky and thats what caught our attention, when we met it was off the clock they were closing up and ever ever the minute we met her she was just so spunky and thats what caught our attention, when we met it was off the clock they were closing up and everyone was gone for the day but she still stuck around to tell us some helpfull information. I will say this woman knows what she is doing she answered all our questions with complete honesty. Dianne is the most polite sales rep i've met, we were searching for a car for over a year and when Dianne told and showed us everything Subaru had to offer and the performance of the my car i was sold. Dianne is the best and now that were getting ready for another car we will follow Dianne Greenlaw where ever she goes even for an oil change her energy is just the most blessing to be around. Dianne is just the best and she's not just going to sell you the car and forget about you like some sales rep do, she makes sure that you are SATISFIED with your purchase. More

This was an awesome experience. I came all the way from Orlando to Tampa to purchase a vehicle because I have heard great things about Mastro. They really live up to their reputation. I was greeted by Dian Orlando to Tampa to purchase a vehicle because I have heard great things about Mastro. They really live up to their reputation. I was greeted by Dianne. I told her how much money I had to work with, not a penny over. I was shown the cars that were in my price range. I was very pleased that I was not shown something that I could not afford. (most dealerships I have been to have really thrown me through some loops). Dianne explained everything I needed to know about the vehicles I was interested in. Everyone from the owner,manager, salesperson and the finance manager really worked together as a team. They made me feel like family from the moment I walked in to the moment I drove off the lot in my new car. So, I would like to thank Dianne, Sean, Bill, Steve and Holly for your kindness, stress free, relaxing and non haggling experience. You all truly do value your customers! The most fun I ever had buying a car. Thank you Mastro!!! More

My "built" car arrived earlier than expected/promised. The competent sales personnel are "family" and work efficiently together with no pressure tactics. I trust any future questions a expected/promised. The competent sales personnel are "family" and work efficiently together with no pressure tactics. I trust any future questions about my new Outback will be professionally answered. The model's reputation in CONSUMER REPORTS preceded my visit to the showroom, and I am willing to travel 45 minutes each way because I have confidence in the Mastro dealership. More

The dealership and its people are some of the most pleasurable I have dealt with in my car buying experience. They treat you as an educated consumer, while still providing an honest personal touch. In pleasurable I have dealt with in my car buying experience. They treat you as an educated consumer, while still providing an honest personal touch. In an era of corporate run dealerships, it is nice to see a family and it employees that are able to provide just what a car buyer requires. I would highly recommend this dealership to anyone looking for a Subaru! More

Having read many of the reviews of Mastro Subaru, we can only say that Mastro deserves as close to a 5 (i.e. perfect) rating as the raters said! In our previous dealings with car dealers, we always felt a only say that Mastro deserves as close to a 5 (i.e. perfect) rating as the raters said! In our previous dealings with car dealers, we always felt a kind of adversarial relationship with the staff of the dealer. Mastro was completely different. We were comfortable with them; they did their best to help us in every way they could; they made sure that we were happy with our deal and expedited the entire process. In our dealings with Dianne (sales), Paul (sales manager) and then Holly (finance), everyone was open and friendly. Diane carefully explained all the features of the car and answered all our questions very professionally. Her enthusiasm for the safety features of the car was particularly contagious. There was no pressure, but a great deal of informative conversation from a description of the vehicle and all its systems, a test drive that enabled us to see how the vehicle moved to a careful tour of the owner’s manual. We can’t imagine a better experience. (P.S. We love our new Subaru Forester!) More