Subaru South Tampa

Typical Bait and Switch Two different times they got me in dealership promising to match deal from out of town dealer. Both times they would not honor phone deal and wasted h Two different times they got me in dealership promising to match deal from out of town dealer. Both times they would not honor phone deal and wasted hours of my time. Would not trust anything they say. More

Our excellent experience with Matt Crespo Our evening started out wanting to search around for another subaru which the one we currently owned was 7 years old. We had Matt Crespo as our sales Our evening started out wanting to search around for another subaru which the one we currently owned was 7 years old. We had Matt Crespo as our sales associate and might I add this man was a pleasure to work with. When an individual like him gives us the special attention we desire we trust that our service and experience will be 5 star and it was. From the beginning to the very end. I will be a continued patron as this location. More

Great The staff were non pressuring and eager to help in any way in a friendly accommodating way. They seemed frank and honest and helpful, just what a dea The staff were non pressuring and eager to help in any way in a friendly accommodating way. They seemed frank and honest and helpful, just what a dealer should be. More

Great professional and friendly staff! While many feel buying a car is a painful experience, i found my involvement with Mastro Subaru of Tampa to be a positive and memorable opportunity. While many feel buying a car is a painful experience, i found my involvement with Mastro Subaru of Tampa to be a positive and memorable opportunity. They were very flexible and understanding of my work schedule and did not pressure me. The professionalism, attention to detail, care, kindness and overall appreciation I received was unmatched by any other car buy experience I have had in the last 18 years I have purchased 7 cars. From my sales professional Mike to the the sales manager Ron and the simplicity and honesty of the finance with LJ, I became a loyal customer of Mastro Subaru of Tampa with confidence and trust. I look forward to years of partnership. The service department was outstanding and Nathan went above and beyond to ensure my car was ready in a timely fashion. All of the staff were customer service focused and all spoke very highly of the organization. I was very nervous about my first lease. But the staff listened and put all my questions and anxieties at ease. I love my new Subaru Outback! More

Too Busy to Wait on Us? We went on a Wednesday night to shop for a our son and when we arrived two gentleman were outside drinking coffee. We walked around for 15 minutes and We went on a Wednesday night to shop for a our son and when we arrived two gentleman were outside drinking coffee. We walked around for 15 minutes and were actually shocked that no one approached us. We had a draft from our local credit union and were ready to go. Anyway, we bought at Reeves Subaru the next day. Oh well I guess business is too good? More

BRAVO AGAIN FOR #4 MASTRO SUBARU GREAT STAFF. CHRIS SUPER AS PROFESSIONAL, KNOWLEDGEABLE SALESMAN WITHOUT EXERTING ANY PRESSURE. BACKUPS RONNIE AND STEVEN MADE THIS LEASE SMOOTH. MANN GREAT STAFF. CHRIS SUPER AS PROFESSIONAL, KNOWLEDGEABLE SALESMAN WITHOUT EXERTING ANY PRESSURE. BACKUPS RONNIE AND STEVEN MADE THIS LEASE SMOOTH. MANNY AND RAY RUN THE SERVICE DEPARTMENT TAKING CONTINUING CARE OF MY FAMILY YEAR AFTER YEAR. DEALER NOT CLOSE BY BUT CLEARLY WORTH DRIVING TO FOR THE DEAL AND ATTENTION. More

Good car buying experience We recently purchased a new vehicle at Mastro Subaru and were completely satisfied with our experience. Our salesman, Chris Young was extremely helpf We recently purchased a new vehicle at Mastro Subaru and were completely satisfied with our experience. Our salesman, Chris Young was extremely helpful and informative, being sure that we were happy with both our vehicle and purchase price. I would recommend this dealership and Chris. More

Used car purchase and consequent repair After purchasing a used car "as is", we discovered a problem with window lock. The company agreed to repair it free of charge. Thank you. After purchasing a used car "as is", we discovered a problem with window lock. The company agreed to repair it free of charge. Thank you. More

Purchased a used 2007 Subaru Forester The Mastro staff were pleasant and helpful. We quickly agreed to the price of this clean used car. Our salesman drove the car to my private mechan The Mastro staff were pleasant and helpful. We quickly agreed to the price of this clean used car. Our salesman drove the car to my private mechanic to be checked. The car is being transported out of state. The crew at Mastro were able to work through the logistics of the out of state transfer. We would definitely buy another car from Mastro. More

Such a refreshing experience After multiple visits to different dealerships around the area. And time after time we where simply disappointed with the lack of anyone wanting to he After multiple visits to different dealerships around the area. And time after time we where simply disappointed with the lack of anyone wanting to help us out, or actually caring at all. Me and my wife took the 1 hour drive to Mastro in Tampa and we could have not been more thrilled with not only the customer service but the actual passion that they themselves have for there products. We just said this is what we like and Mike and Chris where wonderful and helped us get straight to the car that best suited us. I most definitely recommend Mastro Subaru for your 1st car or 100th. I will for sure be going back in the future. Ps we are obsessed with our 2015 xv crosstrek! More