Subaru South Tampa

Knowledgeable and Attentive Personel We got to Mastro through Costco. Our inquiry was replied by phone in less than 10 minutes. Melissa, the salesperson, said we could come over to lookat We got to Mastro through Costco. Our inquiry was replied by phone in less than 10 minutes. Melissa, the salesperson, said we could come over to lookat the cars although they would close in less than an hour. She ended up staying with us far past closing time and helped us to choose the model that best fitted our needs. We came back the following morning and very quickly we completed our purchase. Friendly and competent Mastro was part of the reason we chose Subaru. More

Amazing Car Buying Experience! The people at Mastro Subaru were WONDERFUL and the buying process was so smooth! Andy and Lazaros were so helpful and thorough. Julio in finance was The people at Mastro Subaru were WONDERFUL and the buying process was so smooth! Andy and Lazaros were so helpful and thorough. Julio in finance was fantastic in explaining every detail and didn't mind me asking questions. I felt like a very valuable customer and I feel they try to make everyone feel that way. Thank you for the all your help and I love my Subaru! More

Just purchased #4 from this dealership It is not often that a car dealership puts customers first, especially women customers. From the sales floor to the service department, I always f It is not often that a car dealership puts customers first, especially women customers. From the sales floor to the service department, I always feel like I am valued and not patronized. Thank you Gene Honeycutt for working out a great deal with us as we purchased our 4th Subaru from Mastro. More

Beyond Helpful I had to buy another Forester as my 3 year old car was totaled in an accident. There was no question that I would own another and I didn’t look for i I had to buy another Forester as my 3 year old car was totaled in an accident. There was no question that I would own another and I didn’t look for it anywhere else. More

Professional service On time, especially when appointment prior schedule. Personnel seems to be very knowledgeable and they won't try to sell you services or parts that y On time, especially when appointment prior schedule. Personnel seems to be very knowledgeable and they won't try to sell you services or parts that you really do not need. Highly recommended. More

Great people, great experience CAR BUYERS, LISTEN UP: Selection, honesty, friendliness, attention to detail - what a difference a well-run dealership makes. This is the place to buy CAR BUYERS, LISTEN UP: Selection, honesty, friendliness, attention to detail - what a difference a well-run dealership makes. This is the place to buy your new Subaru. We drove 100 miles to Tampa to look at another car from another dealer. Not only was that car unavailable (and they did not tell us this despite my confirming the night before that we would be coming) but they didn't seem to care. So we drove over to Mastro to look at WRXs with no real intention on buying that day. After all, why would I buy from a dealer 100+ miles from my house when there are 3 closer dealers? Yet they had a large selection of WRXs (22 at the time) that allowed us to explore the options and find exactly what we likes. Then Joseph took his time - and infinite patience - in showing us the features of the car, a test drive that was more than just a quick drive around the block and worked with us on the numbers. In short, we found a car we loved and a salesperson who was informative and attentive. So we bought it. Julio, despite not having even eaten lunch that day, took the time and care with our paperwork rarely seen by Finance in most dealerships. Our only suggestion is that it really took a while to get through the sales steps but this was on a busy Saturday so that might be way, For prospective buyers, there's a reason this dealership was busy - their reputation precedes them for service and fairness. And I'm not the only one in my family to buy a car there - my sister has two and also raves about this dealership. So despite the fact that they're 100+ miles from our house, they're now our Subaru dealer of choice and I suspect we'll be back in a few years to buy another. More

great customer service Gene was great-- I came 30 minutes before closing to test drive because that was the soonest I could arrive after work. He did not rush me, told me t Gene was great-- I came 30 minutes before closing to test drive because that was the soonest I could arrive after work. He did not rush me, told me to take my time and we would take as long as I needed. He did not skimp on walking me through all features. I could not return to purchase for 3 days and he provided everything I needed to complete via email so when I arrived on Saturday everything was ready to go- no surprises. Julio walked me through everything paperwork wise in a very efficient manner. I had some more involved title transfer way that I wanted to proceed and nothing was an issue. By far one of the easiest car purchases I have ever done (and I HATE buying cars). Their customer service was excellent. More

Caring people! My feelings about buying a new Forester were excited yet anxious. The last time I bought a new car (another Forester) was sixteen years ago. John Bo My feelings about buying a new Forester were excited yet anxious. The last time I bought a new car (another Forester) was sixteen years ago. John Bonet, the salesman who dealt with me worked very hard to make sure I got exactly what I was looking for, and made me feel very comfortable throughout the whole process. Julio Ayala who worked with me on the financing could not have been nicer as well. The professionalism and genuine care they took into making sure I got the car I wanted for a good price was exceptional. I highly Mastro Subaru of Tampa! More

Fantastic Gene, our sales man was the best. Best car buying experience we have ever had. Thank you all for welcoming us to the Last to family Gene, our sales man was the best. Best car buying experience we have ever had. Thank you all for welcoming us to the Last to family More

Awesome team!!!Love Gabby!!!! from start to finish awesome ! Awesome experience from start to finish. As a puppy raiser for Southeastern Guide Dogs they took great care of me. Rizzo, my guide dog puppy, gives Awesome experience from start to finish. As a puppy raiser for Southeastern Guide Dogs they took great care of me. Rizzo, my guide dog puppy, gives them four paws up. Gabby helped this senior citizen down load apps and went above the call of duty to help me unfreeze my credit. I never felt pressured and my trade in was very well valued so I did not have to sell it to a private owner. Gabby helped me with the radio and even loaded my home address so I made it home safe and sound. I love my new Crosstrek! Color Orange, Florida style!!! It was well worth the drive over the bridge. I am a Fan! Julio made the paperwork as painless as possible. Thank You Annie Westermann More