Subaru South Tampa

Really Genuine People I recently was in an accident and found myself in the market for a safer car, and already having heard spectacular things about Subarus, I went to Mas I recently was in an accident and found myself in the market for a safer car, and already having heard spectacular things about Subarus, I went to Mastro to see what I could do. My wife had spoken to a rep there a few years ago named Rachel and always remembered how friendly and helpful she was, and luckily she was still there! She made the whole process quick and painless and I can't praise her highly enough. Then Julio handled our paperwork and he was efficient and friendly and made everything very easy to understand. I fully trust the Mastro Tampa team, they have a customer for life. More

Efficient and live up to their word Had shopped around for a new Legacy and gotten bottom line process from several local dealers. After showing info on other offers Mastro fulfilled the Had shopped around for a new Legacy and gotten bottom line process from several local dealers. After showing info on other offers Mastro fulfilled their promises that the would match any out the price quote. Laz was a very personable sales person. Certainly would work with again. This is our second car we have bought from Mastro so goes without saying we are repeat customers More

Amazing people at Mastro Tampa! Long story short, I needed to buy a car quickly as my old 13+ year old car had seen better days. On a lark I stopped at Mastro Subaru in Tampa and met Long story short, I needed to buy a car quickly as my old 13+ year old car had seen better days. On a lark I stopped at Mastro Subaru in Tampa and met Tommy. He is not the hard sell kind of car salesman! He answered my questions and treated me with the utmost respect. When I decided on the car I wanted, I fully expected the “I need to talk to the financing people” song and dance that is typical at car dealers. I was pleasantly surprised at how painless the entire process was! Julio explained all the paperwork to me and even went above and beyond to get me as close to my budget as he could. If I had known about Mastro, perhaps I would not have waited so long to buy my first Subaru! I would highly recommend all of the folks at Mastro. Everyone was super nice and friendly and they know their product inside and out! More

"Lauren" Won't buy from anywhere alse This is my second Subaru purchase at Mastro. My first Forester was put to the test and survived rain, snow, hail, black ice, and tough mountain drivin This is my second Subaru purchase at Mastro. My first Forester was put to the test and survived rain, snow, hail, black ice, and tough mountain driving. After 160K miles it was time to uprgrade into a new Forester, and I went back to Mastro because I love Mastro Subaru. For the past ten years Mastro has always been there to help me. Whether it's in the purchase, the service, or the financing of my car, every employee I have ever dealt with has been kind, helpful, and honest with me. I can't say enough about this dealership. My experience with Mastro has been so wonderful that my entire family has gone on to purchase their own Subaru cars through Mastro. Mastro is the way dealerships should be, and I will always always buy my cars at Mastro! More

Friendly This is my second time to purchase a Subaru. The staff are friendly and they work very hard to get you the best deal for you. They know there cars ver This is my second time to purchase a Subaru. The staff are friendly and they work very hard to get you the best deal for you. They know there cars very well and answer all your questions. Best experience I ever had at a dealer ship. More

Great buying experience After researching cars online for several months, I narrowed my search to a Subaru. Luckily I was referred to Mastro. I emailed and texted with Candy After researching cars online for several months, I narrowed my search to a Subaru. Luckily I was referred to Mastro. I emailed and texted with Candy before stopping in and honestly just stopped to narrow down my choices between a Forester and an Outback. I ended up leaving with a 2019 Forester and I could not be happier! I was helped by Candy, Thompson, Sean and Julio while I was there and they were all great. There is a real family feel to the dealership. Not at all high pressure and I got the feeling that they genuinely wanted to find the perfect car for me. They also gave me a very fair offer for my trade and offered me a great deal on the car. I am not a negotiator and do not enjoy that process but after months of research, I knew it was a great deal. I would highly recommend the dealership and after less than a week with my new car would recommend the 2019 Forester to anyone. More

WOW! I Love Mastro Motors Gene H. contacted me by text while I was still researching Subaru dealerships. When I got lost in Tampa, he called and stayed on the phone with me unt Gene H. contacted me by text while I was still researching Subaru dealerships. When I got lost in Tampa, he called and stayed on the phone with me until I got there.. This is before I had even met him. He was patient, answered all my questions,explained about the company, and never once pressured me. He was the best salesperson I've ever dealt with in my life. Next I went to see Julio A. He was amazing. He was very thorough with his explanations, and went out of his way to help me get the financing. Both Gene and Julio spent over an hour on hold to the credit bureau to make it possible for me finance the car. They both treated me like family. They introduced me to Rachel W. who will be calling me to follow up on any concerns or questions. I even met the people in the service department because they had to reprogram something so I could have a phone in the car. More

OutstBuying Experience We just purchased a 2018 Outback, our sales person was Gene Honeycutt. We worked through Costco for our initial communication. Gene contacted us immed We just purchased a 2018 Outback, our sales person was Gene Honeycutt. We worked through Costco for our initial communication. Gene contacted us immediately and was quick to understand what we were looking for. While the car we wanted was not in inventory he assured us that he would be able to secure it from another dealership. Gene is a terrific communicator, constantly appraising us of where we were in the process. Terrific person to deal with if you are looking to buy a Subaru Buying the car through Mastro was a very pleasant experience. Everyone we dealt with was friendly positive and seemed to genuinely like being part on the Ma team. We finished our transaction with Julio Ayala (finance) he was terrific as well. Great communicator and very detailed oriented when explaining each document we had to sign. Another awesome experience. More

Best car buying experience EVER Really impressed with Mastro Subaru. I was referred there by Costco auto program. Gene and Kevin worked together to give me the best auto buying ex Really impressed with Mastro Subaru. I was referred there by Costco auto program. Gene and Kevin worked together to give me the best auto buying experience I have had -ever. (And there have been several over the years). They answered all my questions, and explained all my options. Mrs Vaccaro made the finance process quick and easy. Mastro is a family run business, and that really shows, because everyone treated us as part of their family! Thank you Mastro!! More

Fantastic customer service! The salesman was super helpful, explaining all the features and benefits of the cars we looked at. Gene took the time to answer all questions, never m The salesman was super helpful, explaining all the features and benefits of the cars we looked at. Gene took the time to answer all questions, never making me feel rushed or pressured. When my husband came back with me to purchase the car, Gene again took the time to make sure we both thoroughly understood the features of our car. At all times, Gene treated us with respect and courtesy, while making sure we got exactly what we wanted. When it came time for the paperwork, Gene introduced us to Julio in Finance. Julio took the excellent customer service Gene gave us and continued the same high level of customer service. The financing was done expertly, with our best interests in mind. It was the easiest car purchase we have had! Thanks go to Gene and Julio! More