Subaru Lakeland

Our sales rep, Eric, was very informative and helpful in the process. Although we have had a Forester in the past, then upgraded to an Ascent, we now purchased another Forester as a second vehicle. We felt the process. Although we have had a Forester in the past, then upgraded to an Ascent, we now purchased another Forester as a second vehicle. We felt that the thoughts Eric provided was instrumental in us choosing a loner car with 6K miles rather than a brand new Forester. We really appreciated him in this process. More

Pleasent Service advisor. Mike Brimlow was super. Explained everything in detail. Car was washed before being delivered back to me. Mike Brimlow was super. Explained everything in detail. Car was washed before being delivered back to me. More

Excellent service, employees pleasant, knowledgable, comfortable waiting area. Estimated cost given early in contact so there are no “surprises” unless something else is found during inspection. All comfortable waiting area. Estimated cost given early in contact so there are no “surprises” unless something else is found during inspection. All service members very helpful. More

Service technician Mike always knowledgeable, explains everything - outstanding dealership !! Fresh donuts and beverages, even fresh bananas! Clean and comfortable waiting area with wifi. Restrooms are re everything - outstanding dealership !! Fresh donuts and beverages, even fresh bananas! Clean and comfortable waiting area with wifi. Restrooms are really nice, too. I'd give it more stars if I could. More

I have no problems with the service department and will use again in the future use again in the future More

The service workers are pleasant but there were too many customers at the same time. Not looking forward to next visit. customers at the same time. Not looking forward to next visit. More

Excellent customer service, extraordinary knowledge of Subaru units. Howard makes the experience enjoyable. I recommend 100% this dealer and his salesman Howard Marfell. Subaru units. Howard makes the experience enjoyable. I recommend 100% this dealer and his salesman Howard Marfell. More

I brought my car in because I thought it was making a beeping noise. However when I got the car in for service it wasn’t beeping. It was a mystery but Mike who took my info assured me they’d find it. Tu beeping noise. However when I got the car in for service it wasn’t beeping. It was a mystery but Mike who took my info assured me they’d find it. Turns out it was something in my garage making the noise and not the car. I called and let Mike know that it wasn’t the car after all. I think everyone was relieved as no one could figure it out. Anyway I got my oil changed and some maintenance done so all was well. More

Idetthe Patino did a really great job of teaching us about the positive aspects of the vehicle without being pushy or a sales person. We were actually there to look at a lower end vehicle but ended up w about the positive aspects of the vehicle without being pushy or a sales person. We were actually there to look at a lower end vehicle but ended up with a much nicer vehicle because she mentioned the low APR on it- we would not have even looked at it otherwise, and would have left and continued shopping elsewhere. Her knowledge of the vehicles, differences in the models, and of the specials, is what got us in the vehicle. We weren’t planning on buying, just looking. We spent $10k more than we were planning, and are happy about it, because of her. We tune out aggressive sales people, but she was just nice & informative & that’s what gains customers in our case. More

Service is OUTSTANDING and I have been a loyal customer for over 15 years purchasing 4 ENCLAVES but I really don’t understand the 3% Sur Charge to use my GM CARD. Seems counterintuitive to me. for over 15 years purchasing 4 ENCLAVES but I really don’t understand the 3% Sur Charge to use my GM CARD. Seems counterintuitive to me. More