Subaru Lakeland
Lakeland, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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No hassle interaction. No pressure sales. Clean showroom. Friendly people that I interacted with. Knowledgeable personnel No pressure sales. Clean showroom. Friendly people that I interacted with. Knowledgeable personnel More
Mike is excellent service advisor; good communication. Waiting area comfortable and stocked with a few treats. We appreciate the immediate offer of a loaner vehicle when the service will take most of th Waiting area comfortable and stocked with a few treats. We appreciate the immediate offer of a loaner vehicle when the service will take most of the day. More
I can honestly say that this dealership is probably one of the most welcoming to include sales and service. The staff in both departments have always gone that extra step to ensure my comfort in my satisfa of the most welcoming to include sales and service. The staff in both departments have always gone that extra step to ensure my comfort in my satisfaction. More
Our 2017 Outback has been serviced here since we bought it new. Today Marcos Ortega was a great help getting routine maintenance done and got replacement parts ordered to replace a couple of blown speakers it new. Today Marcos Ortega was a great help getting routine maintenance done and got replacement parts ordered to replace a couple of blown speakers. Great! More
I have been a customer of Subaru Lakeland since 2020. They do not disappoint. The staff goes above and beyond to provide excellent customer service which elevates customer loyalty. Shout out to my Subaru They do not disappoint. The staff goes above and beyond to provide excellent customer service which elevates customer loyalty. Shout out to my Subaru Lakeland favorites… Ron (sales), Jessica (finance), John (service manager), Kyle (service technician) and Marcos O. (customer relations). I wouldn’t have made it this far without you. Subaru Lakeland customer for life! More
I recently relocated here from Connecticut and this was first visit to Subaru Lakeland. My first contact was with service advisor Michael Brimlow. I told him how important it was to thoroughly inspect my first visit to Subaru Lakeland. My first contact was with service advisor Michael Brimlow. I told him how important it was to thoroughly inspect my car because of my long commute work. He assured me the technician would do a good job. I agreed to an extensive list of work and waited. Mr. Brimlow checked in with me often, asking if wanted a loaner or some lunch. I’ve never experienced this level of service before. He was never condescending about the work to be done. He explained everything. No heavy sales tactics. No miscommunication. Very professional. This is my new car service provider in my new state. More
My mother and I had the absolute worst experience last year with Adam Ritchey and his obnoxious team. They were all arrogant, and were so rude as to hang up on me mid sentence. I don't recommend this loca year with Adam Ritchey and his obnoxious team. They were all arrogant, and were so rude as to hang up on me mid sentence. I don't recommend this location if that's the type of people they choose to represent them. More
The car seller down graded what we could afford. Kept pressing for the cloth seats when we wanted leather and I may have gone for the Outback but he didn't even offer to show us this vehicle. We b Kept pressing for the cloth seats when we wanted leather and I may have gone for the Outback but he didn't even offer to show us this vehicle. We bought the Forester, may have bought the Outback but wasn't shown nor even asked. More