Subaru Lakeland

Staff was courteous and provided information as requested. Wait tme was average and not unusual requested. Wait tme was average and not unusual More

Efficient process very accurate information. Liked the person showing us all the options. Detailing quick Liked the person showing us all the options. Detailing quick More

Employee asked who’s “busted up Subaru this is” in front of my daughter who brought her car for her first oil change. She was thoroughly embarrassed and neither employee even apologized. We will never be ba of my daughter who brought her car for her first oil change. She was thoroughly embarrassed and neither employee even apologized. We will never be back and we’ve had all service done at this location as well as purchased the vehicle there. More

Wendy and the service staff eventually diagnosed the issue and all is working presently. Alll were helpful and considerate issue and all is working presently. Alll were helpful and considerate More

Subaru of Lakeland was a pleasant surprise, they were honest and friendly as well as being easy to work with, unlike some other dealers who just want to push you into a quick deal honest and friendly as well as being easy to work with, unlike some other dealers who just want to push you into a quick deal More

Very pleased with my service. My car had major problems and they got it fixed the next day. And gave me a loaner car! My car had major problems and they got it fixed the next day. And gave me a loaner car! More

Andrew Rodriguez did a great job of explaining the options available for leasing a second new car, the cost of the options, and located the exact car with the options that my wife had selected. The p options available for leasing a second new car, the cost of the options, and located the exact car with the options that my wife had selected. The presentation of the new car was impressive and Andrew went through the operation of the electronics in detail with my wife while I was completing the paperwork with Michael Hoover. Both Andrew and Michael were very professional, polite and answered all of my questions. More

Service personnel were professional and I felt that they were very knowledgeable about how to resolve the problem with my car. I appreciate all involved. were very knowledgeable about how to resolve the problem with my car. I appreciate all involved. More

I went on the car lot to get an idea what they had in inventory. Their actual inventory matched their web claims, first surprise. I was approached by Darrell as I was returning to my truck and we struck inventory. Their actual inventory matched their web claims, first surprise. I was approached by Darrell as I was returning to my truck and we struck up a no pressure conversation. He offered me his card and a printed brochure of the Forester line. It was an unusual, low key, and very good start to what a week later resulted in purchasing a Forester from him.after a test drive. This was the best buying and delivery experience I have had in 40 years of purchasing cars. More

No hassle interaction. No pressure sales. Clean showroom. Friendly people that I interacted with. Knowledgeable personnel No pressure sales. Clean showroom. Friendly people that I interacted with. Knowledgeable personnel More