Subaru Lakeland
Lakeland, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Eric, excellent personality with customer! Listens to customer-not just his opinion. He was salesman/advisor when we bought our car. He was thorough in explaining the options, etc. Listens to customer-not just his opinion. He was salesman/advisor when we bought our car. He was thorough in explaining the options, etc. More
The salesman we had was friendly and knowledgeable. We were able to get a deal done with relative ease and fairly quickly. Would definitely recommend to anyone looking to purchase a new Subaru. We were able to get a deal done with relative ease and fairly quickly. Would definitely recommend to anyone looking to purchase a new Subaru. More
They were very helpful with pressuring me. I’ve owed a Subaru legacy, just wanted to an outback. I’m really enjoying how it looks and rides. Thank you I’ve owed a Subaru legacy, just wanted to an outback. I’m really enjoying how it looks and rides. Thank you More
Wait seems too long when we have an appointment. When we went in to check in there were three employees there.. Only one even spoke to us. He was on his way out. The remaining two just kept working When we went in to check in there were three employees there.. Only one even spoke to us. He was on his way out. The remaining two just kept working on their computers. After a few minutes I said, "am I supposed to check in here or am I standing here for no reason." One of them replied, "I am six cars behind and have to get this work done." I might have not gotten frustrated if they had at least acknowledged our presence and apologized with, "I'll be with you in a couple minutes." Once I was checked, in, I was told there would be a two to two and half hour wait which seems a long time for just an oil change. More
Great communication and willing to work through repairs. Car was complete with a reasonable time as well. Marcos took care of us and was extremely friendly. Car was complete with a reasonable time as well. Marcos took care of us and was extremely friendly. More
Service Department got me in ahead of my scheduled time and completed the work earlier than stated and completed the work earlier than stated More
The staff at Lakeland Subaru are top notch at customer service. The waiting room is comfortable and well stocked. service. The waiting room is comfortable and well stocked. More