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Stoops Automotive Group

Muncie, IN

4.8
718 Reviews
Stoops Automotive Group in Muncie offers quality vehicles to our Anderson, New Castle, and Marion, Indiana Buick GMC customers. With the attractive financing options and a full service department we have at our dealership, you're always well taken care of here. Find the new or used vehicle you want, and call us at (765) 273-4951 if you have any questions.
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4055 W Clara Ln

Muncie, IN

47304

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Showing 718 reviews

June 28, 2023

Sent 3 inquiries to them on a vehicle and never heard back. Even went on their site and submitted another 2 and still nothing. Must not want to sell a truck or suv. More

by dustin.williams91
Recommend Dealer
No
Employees Worked With
Richard Foster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Criswell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Estes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Larrabee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Konate
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Balfour
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Osuna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Petty, Pat Bowen, John Pettus
Jun 28, 2023 -

Stoops Automotive Group responded

Dustin, thank you for providing your feedback regarding your experience requesting additional information from our dealership. We pride ourselves in helping a large number of shoppers, like you; drive nicer, newer vehicles home every day. In fact, we do this by our commitment to providing a timely response to all our internet and phone inquiries. It sounds like there was a miscommunication, therefore we apologize for your experience. We take our feedback seriously and are currently troubleshooting our system and/or the technology involved in the process to see what failed. We know we can't change the past, however if you'd like to consider giving us another opportunity, please give our Customer Care Team a call at 765-587-5095. Thank you for your time, feedback and consideration to provide you with a better experience.

June 28, 2023

Pat was very helpful in finding us the truck we needed for our new experiences in the camping world. More

by nancymarvin1815
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
Jun 28, 2023 -

Stoops Automotive Group responded

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

June 27, 2023

Nice people and kind, they help me through all the process to be able to get a car, plus they took me from my home without asking me for money to get me to the car dealership, because I disnt have a c More

by fjmadariaga.j
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Terry Criswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Bowen, Cory Ross
Jun 27, 2023 -

Stoops Automotive Group responded

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

June 26, 2023

Great place for a new car stoops treats you like family and a get place for your first car experience More

by joshmoonman15
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Richard Foster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Bowen
Jun 27, 2023 -

Stoops Automotive Group responded

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

June 11, 2023

Everything went very smoothly and professional. We would definitely recommend this dealership and Pat Bowen. He and Cory were very helpful. i More

by carnivalfunfoods
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Balfour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Bowen
Jun 14, 2023 -

Stoops Automotive Group responded

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

May 30, 2023

Great dealership because of our salesman Pat Bowen. He has completed multiple transactions for us over the years. Can’t say enough good things. We will be back when we need our next vehicle. More

by FinnertyfarmsLLC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
May 30, 2023 -

Stoops Automotive Group responded

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We are proud to be a Dealer For The People!

May 30, 2023

I have purchased from Pat for several years and he is ALWAYS so thorough and works to get the exact vehicle I want and makes sure I have every option. I love being able to work with Pat and his dedicati More

by Tkrodgers817
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Bowen
May 31, 2023 -

Stoops Automotive Group responded

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We are proud to be a Dealer For The People!

May 24, 2023

Pat was excellent to work with! He found exactly what I was looking for and made the whole process so easy! 10/10 would recommend going through Pat to get your next car! More

by sloanematheny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
May 24, 2023 -

Stoops Automotive Group responded

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

May 23, 2023

I didn't have a buying experience, I had an adventure. When I went in to purchase I had been looking on the Internet for a while and knew the truck I wanted to look at. Pat helped me through the buying More

by t47302
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Bowen
May 23, 2023 -

Stoops Automotive Group responded

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

May 23, 2023

I have purchased many vehicles from Stoops. They are the only ones I buy from. More

by DelWRay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Larrabee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Balfour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Bowen
May 23, 2023 -

Stoops Automotive Group responded

Thank you for your review! The team at Stoops Automotive is thrilled to hear you had a great experience! We strive to make our customers feel welcome, and we are proud to be a Dealer For The People who focuses on helping our customers get into a car they like and deserve.

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