Stokes Mazda
North Charleston, SC
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great customer service Ms. Monieke is a great sale person and very friendly. I would definitely recommend others to check out stokes mazda. I didn't want to purchase the car Ms. Monieke is a great sale person and very friendly. I would definitely recommend others to check out stokes mazda. I didn't want to purchase the car I got but after talking with monieke and weighing my options. I was getting a great deal on my used car. More
Terrible service Took my 2008 Mazda 6 here for repairs to the front suspension. They were going to charge me $2300 to fix it. I had to call 5 times to get them to call Took my 2008 Mazda 6 here for repairs to the front suspension. They were going to charge me $2300 to fix it. I had to call 5 times to get them to call my warranty company to see if my wrap warranty would cover the repairs. Two days later and I hadn't heard anything back from them, so I tool my car home for thanksgiving and dropped it off with the Mazda dealership that I purchased it from. I found out later that week that the car only needed a new lower control arm replaced, not an entire steering rack. I also found out that they had filed, and gotten approved by my warranty company without notifying me. To sum it up, they were going to charge me to repair things that weren't broken, and have terrible communication. Personally, I believe they were trying to double dip, by having both me and my warranty company pay for the repairs to me vehicle. More
Fast, simple, a pleasant experience!! I needed the tint on my drivers side window fixed. I worked with Curtis and he made the entire experience from start to finish, a simple pleasant one! I needed the tint on my drivers side window fixed. I worked with Curtis and he made the entire experience from start to finish, a simple pleasant one! I dropped it off and he called to let me know that it was going to be done a little later than originally expected and if that was ok with me. It was then finished and the window looked great! Simple no hassles as always! The only place I take my car to be fixed! More
Great body & paint work I brought it my Honda Fit for an estimate on damage to the side of my car in September and was provided a print-off of a reasonable estimate. I return I brought it my Honda Fit for an estimate on damage to the side of my car in September and was provided a print-off of a reasonable estimate. I returned a few months later to have the work done. Stokes Mazda finished their work in the estimated time and for the exact amount of the tentative estimate I was provided months earlier. They did an exceptional job on the body work and paint- I couldn't even tell my car have been previously damaged. I also asked them to remove a bunch of sticky residue from the top of my car that another dealership never removed when I bought my new car and they did so without any extra questions or fees. Everyone was friendly and immediately asked how they could help each time I entered the building. I will definitely go back! More
excellent Derek Middleton made me for like I was getting the car that I always wanted when I was buying my new car. Excellent customer service.... will be back Derek Middleton made me for like I was getting the car that I always wanted when I was buying my new car. Excellent customer service.... will be back to help my son's get their first cars More
Best experience ever I went to Stokes Maza off of Ashley phosphate road I was helped by Derek Middleton who got me into a car that was affordable for me and its like he I went to Stokes Maza off of Ashley phosphate road I was helped by Derek Middleton who got me into a car that was affordable for me and its like he found the perfect car for me I have never had it this easy have at a car dealership. I got exactly what I wanted at the price i needed. I will never go anywhere else again. Every one was super nice and not pushy at all. Thank you for everything Derek especially for getting me into my dream car. You are the best. More
Best car buying experience ever. When car shopping I'm always very nervous and feel like they are just trying to get be to buy the most expensive cars possible. Not here thanks to chu When car shopping I'm always very nervous and feel like they are just trying to get be to buy the most expensive cars possible. Not here thanks to chuck! He was super awesome and made me feel right at home and helps us find a car that was right for us. Thank you chuck. More
Really nice people, good products Salesman Chuck was helpful and respectful of our time. No pressure or games, just simple answers. Same with finance. This is a good bunch of people Salesman Chuck was helpful and respectful of our time. No pressure or games, just simple answers. Same with finance. This is a good bunch of people to deal with. More
Excellent car buying experience If your in the market for a vehicle, start by seeing Chuck at Stokes Mazda. True gentleman through the whole process. We will never go anywhere else a If your in the market for a vehicle, start by seeing Chuck at Stokes Mazda. True gentleman through the whole process. We will never go anywhere else again. From the moment you walk in to the time you drive out, Chuck becomes family. They even have stuff to occupy your kids. Such a blessing! More
Great experience I was upside down in my previous vehicle & they did everything they could to get me a lower interest rate & better vehicle!! Great customer service I was upside down in my previous vehicle & they did everything they could to get me a lower interest rate & better vehicle!! Great customer service More