Stokes Mazda

Excellent dealership I went in with a fairly small budget and looking to maximize what I could afford. I had already had a bad experience at another dealership that same d I went in with a fairly small budget and looking to maximize what I could afford. I had already had a bad experience at another dealership that same day. I was honest about what I was looking for and honest about what I could afford and how I knew that at a Mazda dealer those two things don't really line up. They went above and beyond to take care of me and my family. They were patient, honest, and kind. This was the second car I have purchased from Stokes Mazda and if I have my way there will be many more to come. Thank You! More

Bought my first car here. Great customer service and iam extremely happy with the service. From the warm welcome of chuck, the test drive and car review extremely happy with the service. From the warm welcome of chuck, the test drive and car review More

Car buying made easy. Chuck is friendly, patient and very knowledgeable. I went to look at the new Cx30 and quickly determined it wasn’t for me, but I was assured it wasn’t a waste of time. I ended up, after knowledgeable. I went to look at the new Cx30 and quickly determined it wasn’t for me, but I was assured it wasn’t a waste of time. I ended up, after a few test drives, with the vehicle that best suited me needs. I usually hate the dealership experience, but Chuck made this pleasant. More

John and Chuck were extremely helpful. We test drove multiple vehicles, they listened to our needs, and did not let us leave until they knew we were completely satisfied. Wonderful car buying experience multiple vehicles, they listened to our needs, and did not let us leave until they knew we were completely satisfied. Wonderful car buying experience; something that was very stressful turned out to be very smooth. More

Great experience! First started online with answering my questions before wanting to go to dealership. Then when I arrived felt very comfortable and enjoyed the experience. Easy process and highly recommend questions before wanting to go to dealership. Then when I arrived felt very comfortable and enjoyed the experience. Easy process and highly recommend! More

Horrible customer, no response I've been a Mazda owner for 35+ years, just moved to the Charleston area recently. Had a brief passable experience with Stokes service dept. although I've been a Mazda owner for 35+ years, just moved to the Charleston area recently. Had a brief passable experience with Stokes service dept. although the work they did was not great. Had a horrible experience trying to contact their sales dept. So bad, in fact, that I disbelieve that the other good reviews that they received are really customers. I had a discussion with "Heather" who was supposed to get information for me before I took the long drive to come to the dealership. She is not listed in the employee list. She texted several times, but never got back to me and then subsequently didn't return calls for several weeks. Mazda makes great, well-designed cars - too bad this is the only place in this area to try to buy one. More

Give Chuck Employee of the Month Status Chuck gave us so much of his time. He explained everything to us and was so very helpful. My sister, my son, and I were very pleased with him. He has Chuck gave us so much of his time. He explained everything to us and was so very helpful. My sister, my son, and I were very pleased with him. He has checked in with me each day since my purchase just to make sure that I'm happy with the vehicle and to see if I have any questions. If you are looking for a new or used vehicle, please ask for Chuck. He's the best. More

Wonderful experience My husband and I were working with Chuck. He was just wonderful. He helped us find the car we were looking for in our price range. He kept us updated My husband and I were working with Chuck. He was just wonderful. He helped us find the car we were looking for in our price range. He kept us updated every day. He took care of getting us the best financing!!! Everyone there was so helpful and nice. Can’t say enough about our experience. They are not pushy at all, We will definitely do business there again!!! More

Chuck Meyer is amazing! If you are looking for a new car go see Chuck Meyer at stokes Mazda you will not be disappointed! You will not feel like you are being pressured into If you are looking for a new car go see Chuck Meyer at stokes Mazda you will not be disappointed! You will not feel like you are being pressured into any deal or into buying the car right then and there he is so kind and helped me find my car on a budget and it had everything and more! Not only was Chuck so nice but everyone there was very kind and willing to help with anything I needed! He will be a friend for life! Thank you Chuck! More

Positive buying experience Good rating given is based on the thorough and professional performance by Chuck Meyer in presenting and discussing model options, features and packag Good rating given is based on the thorough and professional performance by Chuck Meyer in presenting and discussing model options, features and packages; and his detailed explanations and demonstrations of the operating features of the car and the interactive software available. Mr Meyer came across as knowledgeable, helpful and experienced; and very generous with his time. I am very satisfied with the experience and the final deal. More