Stokes Mazda

Chuck is absolutely the best. Thoughtful, patient, professional, personable, and informative through every step of the process. This was our fifth Mazda purchased with Chuck at St Thoughtful, patient, professional, personable, and informative through every step of the process. This was our fifth Mazda purchased with Chuck at Stokes Mazda (we have become a Mazda family for sure!), and it's due to the combination of Chuck's outstanding professionalism and the unparalleled quality of the Mazda vehicles. More

I was unexpectedly in the market for a new car, and knew I wanted another Mazda. Chuck was excellent, very helpful and knowledgeable, but not at all pushy. I wanted to think over my options and I didn't fee I wanted another Mazda. Chuck was excellent, very helpful and knowledgeable, but not at all pushy. I wanted to think over my options and I didn't feel pressured. I ended up financing through Mazda since their rate was better than my credit union's. Dan was also great to work with. Also, shout out to the service department, especially Jennifer, who worked with me and my insurance to navigate this issue. I've been coming to this dealership since 2020 and have always been pleased. More

I had a wonderful experience at Stokes Mazda, everyone was super friendly and helpful especially Chuck! was super friendly and helpful especially Chuck! More

My husband and I purchased a car from this dealership. Our salesperson was Kayla and she was so patient, helpful, and knowledgeable. As seniors, we appreciated all the attention and support from the sta Our salesperson was Kayla and she was so patient, helpful, and knowledgeable. As seniors, we appreciated all the attention and support from the staff and especially Kayla More

After sale I paid to have Stokes Mazda register my new vehicle and obtain a new license plate. After a month the new license plate had not arrived I contacted the dealership. To my surprise they had not o vehicle and obtain a new license plate. After a month the new license plate had not arrived I contacted the dealership. To my surprise they had not obtained a new license plate and registration, but had without my knowledge or permission instead transferred the plate and registration from another car I owned and was driving causing the vehicle to be unregistered. When I called the dealership I was told there was nothing they could do, forcing me to go to DMV and re-register the vehicle. Once this was done I called Stokes Mazda and asked them to refund the money I paid for them to register my vehicle since I had to do what I paid them to do. They refused, which infuriated me. If you hire someone to do a job and they don’t do it why should I pay them? More

Aaron showed us some beautiful and reasonably priced older Mazdas. He made a video of one I hadn't seen to show me what had come in since I began my car search. I also received a call from Dexter asking older Mazdas. He made a video of one I hadn't seen to show me what had come in since I began my car search. I also received a call from Dexter asking about my experience at the dealership. Very professional team there. They're quite motivated, but not pushy. I highly recommend. More

Jesus Espinal, Mike Gregory, Dan Wiggins were incredibly helpful and so so nice. Went to buy our leased car and signed another 3 year lease instead for a new 2023. Their expertise, knowledge and low key (no helpful and so so nice. Went to buy our leased car and signed another 3 year lease instead for a new 2023. Their expertise, knowledge and low key (no pressure) salesmanship made our decision to lease again easy. We cannot recommend this dealership enough! This is our 4th Mazda and it never was as easy and comfortable to negotiate as it was with this group of gentlemen! We highly recommend Stokes Mazda of North Charleston SC! Harry &Joan More

We had a Great buying experience. Adrian, Mike, and Dan were the best. Good job. Adrian, Mike, and Dan were the best. Good job. More

Stokes mazda service center is a disgrace. They constantly put down the wrong appointment dates and take no accountability for it. I lease 2 cars from them and they have done this twice for th They constantly put down the wrong appointment dates and take no accountability for it. I lease 2 cars from them and they have done this twice for the first free oil change… hmmm . Needless to say my business will now go elsewhere. More

Had a very bad experience today. Went into the dealership to test drive and purchase a used car with my son. He test drove the car and loved, it the salesman was great. We set up the Went into the dealership to test drive and purchase a used car with my son. He test drove the car and loved, it the salesman was great. We set up the appointment with the dealer days earlier. On the day we had our appointment the dealer raised the price of the vehicle. They knew we were coming and still raised the price. I told them about the price change and tried to get them to come down on the price. After discussing with the salesman and his floor manager, the floor manager actually raised his voice in a very unprofessional manner. Needless to say I will not be going back there and I could not possible recommend this dealership to anyone. More