Stokes Kia

Customer Service I would not recommend this dealership, I bought a brand new 2016 Kia Sorento and had issues with the vehicle. Took the vehicle in to be repaired and c I would not recommend this dealership, I bought a brand new 2016 Kia Sorento and had issues with the vehicle. Took the vehicle in to be repaired and customer service was unacceptable. Treated extremely poorly by service manager and vehicle still not repaired. More

First time car buyer awesome experience! Came to Kia to get a Kia Soul. This was my first time buying a new car so I was a little skeptical about how smoothly things would go and if I would g Came to Kia to get a Kia Soul. This was my first time buying a new car so I was a little skeptical about how smoothly things would go and if I would get any hassle but they really were awesome! I dealt with Andre and he was really great! Made me feel comfortable and told me everything I needed to know! Mark in finance was also great and was so organized! They made the car buying experience a great one with no hassle and I love my Kia Soul! I highly recommend them! More

Best experience ever This is the best experience I have had at any car dealership ever. This friendly and knowledgeable salesman worked very hard at getting me the best d This is the best experience I have had at any car dealership ever. This friendly and knowledgeable salesman worked very hard at getting me the best deal possible. Any future cars that we buy will definitely come from this dealership and hopefully this particular salesman. Going from a trade-in that got 17 mpg to a Kia Sorento that gets 30 mpg is a big deal to me. All of our future purchases will definitely come from this dealership. More

Couldn't be happier My wife and I went in planning on a test drive of a new 2016 Sorrento. We walked out of the dealership with a new Sorrento. Mr. Bernhard and all of My wife and I went in planning on a test drive of a new 2016 Sorrento. We walked out of the dealership with a new Sorrento. Mr. Bernhard and all of the staff at the dealership made our experience extremely pleasant. When I need another vehicle, I know where I'm going! More

Second time buying a Sorento and another wonderful experienc My husband and I bought my first Kia Sorento 2011 in February 2010 and I have loved my Kia ever since. Went to test drive a 2016 Saturday and we were My husband and I bought my first Kia Sorento 2011 in February 2010 and I have loved my Kia ever since. Went to test drive a 2016 Saturday and we were greeted by Mr. Bernhard who is the nicest man! He talked to us about what we were looking for and showed us the 2016 Sorento and talked to us about the options and safety features. We were then introduced to his partner, Mr. Tucker, as they work side-by-side and help each other with customers. He was just as friendly and knowledgeable so we felt we were in great hands throughout the whole process. I really cannot say enough nice things about both of them! They are a great team and my husband and I went home VERY happy customers with our new granite 2016 Sorento! I honestly don't think I will EVER buy another car from anywhere else! Stokes Kia is awesome and we had a wonderful experience thanks to Mr. Bernhard and Mr. Tucker! They are absolute gems and Stokes Kia is lucky to have two employees that go above and beyond for their customers. Stokes Kia has a customer for life with me! Love, love, love my Sorento! More

Bought my 2007 Kia here; stopped in; won't be back I bought by 2007 Rondo from Stokes Kia and had a good experience. Left town for a few years and switched to Kia Country when their Service Department I bought by 2007 Rondo from Stokes Kia and had a good experience. Left town for a few years and switched to Kia Country when their Service Department seemed to go from interest in service to interest in selling. I recently stopped by on a Saturday to buy a small part because Kia Country was not open. Drove many miles to come and pick up the part on a recent Saturday. There was one guy way in the back of the parts department who was on the phone. He was ignoring me, so I yelled, "You Who". He raised his hand. Then he got off the phone and left by the back door. I was buying the part because I am about to give the car to a relative and buy a new one. You know, after-sale service is part of the deal. Except to go get a refund, I will never set foot in this dealership again. Whether this guy actually worked in the Parts Dept. or not, he represents Stokes Kia. BLEW IT, rude guy. More

Great customer service and individualized attention! Stokes Kia was by far one of the best car buying experiences I have ever had. The time and care that our sales associate, David Silvey, took to assist Stokes Kia was by far one of the best car buying experiences I have ever had. The time and care that our sales associate, David Silvey, took to assist us from start to finish was superb, making sure to communicate with us, listening to our concerns and working with us on handling questions about our specific situation and facilitating the entire care buying process, with genuine concern and dedication to his customers. Something we felt is lacking from many in car selling business We were very impressed with his knowledge and professionalism, and never felt like we were just being 'sold', showing his authenticity and genuine helpfulness. The dealership was clean and organized, and we felt very satisfied with the entire team. Will definitely recommend Stokes Kia to family and friends. More

Can't ask for better service!!! Since owning my first KIA to my current Optima SXL, I would own no other vehicle but a KIA. Outstanding in every way and your dealership is the tops i Since owning my first KIA to my current Optima SXL, I would own no other vehicle but a KIA. Outstanding in every way and your dealership is the tops in service and dependability. Outstanding vehicle...Outstanding dealership...and top-of-the-line people!! More

Excellent It was me and my husbands first time buying a car so we didn't know quite what to expect. Nick, was so helpful and informative about everything! Good It was me and my husbands first time buying a car so we didn't know quite what to expect. Nick, was so helpful and informative about everything! Good guy all around! Thanks so much and I am enjoying my new car! Couldn't ask for a better car or salesman!!! More