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Stokes Kia

Goose Creek, SC

3.3
379 Reviews

202 S Goose Creek Blvd

Goose Creek, SC

29445

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379 Reviews of Stokes Kia

November 09, 2016

All around bad car buying experience & worse service center I am not one to write reviews, in fact this is my first. To start this is my 3rd Kia that I have owned. I loved my Kia Sorrento and my Kia Borrego. Bu More

by Never Again
Recommend Dealer
No
Employees Worked With
Will
September 22, 2016

Coming back! I worked with Al today, although I did not come home with a car today, Al let me know everything I needed to do next time I come back, and because of More

by Durie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike "Al" Hudgins
Sep 23, 2016 -

Stokes Kia responded

We're so glad that Al could provide you with the assistance you needed! Our number one goal is to provide excellent service to our customers in all situations. We would be delighted to have you cook for us! Yum! Come back to see us again soon!

September 21, 2016

Service department CUSTOMER SERVICE SUCKS I took my car into the service department for an appointment that I had previously made ( 1. My appointment was not in the system). After 5pm I receiv More

by Pissed customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will, Sheila, Heather, Johnny
April 13, 2016

TERRIBLE SERCIVE DEPARTMENT!!! THEY HAVE NO IDEA !!!! Horrible service department!!! They don't know their butts from a whole in the ground! So bad that I will never buy another vehicle from them(I have p More

by neverkia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sylvia and Adam, Eric Dambaugh
Apr 18, 2016 -

Stokes Kia responded

We’re very sorry to hear that you have not been satisfied with your experience here at Stokes Kia. We always want the best quality service for all of our guests and we’re disappointed to hear that this did not happen during your visit. We’d like to know more about your experience to see if there’s anything we can do for you. Please contact me at your earliest convenience to discuss this in further detail. Thank you. Jeffery Norman, General Manager, 843-572-7300.

February 02, 2016

Best car buying experience we have ever had! My husband and I found a 2016 Kia Sorento online that met all of our wants and needs so we headed to Stoke Kia to test drive and ask questions. More

by Suzzyqzzy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duffy Bernhard
Feb 04, 2016 -

Stokes Kia responded

We're so happy to hear that you had such a wonderful time with Duffy here at Stokes Kia! Thank you for letting us know that we were able to get you into your new Sorento. We hope you and your husband enjoy it for a very long time and we can't wait to see you again some time!

December 15, 2015

Customer service is not good. MAKE SURE YOU KNOW YOUR TAXES BEFORE COMING HERE! I purchased a 2015 Optima and not living in SC, they had a challenge calculating the tax for GA. Ult More

by KV
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
October 31, 2015

Trys to Sell You Services and Items You Don't Really Need I would not recommend this dealership to anyone. I went in for a regular oil change and wasn't aware that my front tire had an air pocket on the side. More

by KiaForteGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Dambaugh
Nov 23, 2015 -

Stokes Kia responded

We’re truly sorry to hear about this. We want you to know that here at Stokes Kia, we always have our guests’ safety in mind when suggesting any repairs and that we will definitely be using your comments to work on this moving forward. You are very important to us and if you would like to speak with someone about this further, please contact me at your convenience. Thank you. Jeffery Norman, General Manager, 843-572-7300.

September 25, 2015

Shady Business!!! Me and my husband went to do a trade and just a test drive,, our car is a 2011 Kia optima and we wanted a 2008 jeep liberty, the first time they where More

by Dlee123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Monahan, Brooks Summers
Oct 20, 2015 -

Stokes Kia responded

We are very sorry to hear that you weren’t happy with your recent visit here at Stokes Kia. Our goal is to always provide our guests with a positive and honest experience whenever they are at our dealership. We appreciate you bringing this to our attention, as we do rely on our customer feedback in order to maintain our commitment to excellence. If you have some time, I’d like to speak with you about your experience in further detail, so please contact me at your earliest convenience. Thank you. Jeffery Norman, General Manager, 843-572-7300.

August 30, 2015

A+ Experience from an A+ Dealership From the minute I walked into this Dealership I could tell all of the employees number 1 objective was to do what was necessary to gain my business. U More

by Ed@40mpg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaKesia and Loretta
August 06, 2015

Great Experience!!! Came in at end of lease from Kia Sorrento looking to lease a Kia sportage. Our salesman Duffy Bernhard did everything he could to make this a good ex More

by aledhead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duffy Bernhard, Don Monahan
Aug 07, 2015 -

Stokes Kia responded

Chris and Anita, thank you so much for sharing your amazing experience with us here at Stokes Kia! We're so glad that Duffy and Don were able to provide you with outstanding service and get you exactly what you wanted during your visit, and more. We appreciate your kind feedback and five star rating, and we look forward to seeing you in the future!

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