Stockton Hyundai

Superior customer service, outstanding staff with a dedication for excellence I was very impressed, thanks. dedication for excellence I was very impressed, thanks. More

HORRIBLE EXPERIENCE!!!! This girl is sooooo disrespectful! Cussing me out! Hanging up on me and everything in between. DO NOT GO TO HER!!! disrespectful! Cussing me out! Hanging up on me and everything in between. DO NOT GO TO HER!!! More

This was a great experience, especially while buying the first car. When all the other dealerships were charging high markups, Stockton Hyundai not only didn’t charge any markup but also gave a dealership d first car. When all the other dealerships were charging high markups, Stockton Hyundai not only didn’t charge any markup but also gave a dealership discount. More

Good service. Ernie was very understanding and willing to work things out with customers. He was also able to drive the car out to your home. to work things out with customers. He was also able to drive the car out to your home. More

Bought Kona new, had to return it, wrong vehicle. Dealership was good about it, but the paperwork and approvals wasn't fun. Wound up with vehicle we wanted, very happy with it. Dealership was good about it, but the paperwork and approvals wasn't fun. Wound up with vehicle we wanted, very happy with it. More

At the beginning of last week, I found a 2021 Palisade SEL at Stockton Hyundai, for $39,995. (I have a printout of the listing.) I contacted the dealer to confirm that the car was in stock and that was th SEL at Stockton Hyundai, for $39,995. (I have a printout of the listing.) I contacted the dealer to confirm that the car was in stock and that was the price listed. I spoke to a Kandi who confirmed it was in stock and that was the price. I then proceeded to tell Kandi that I wanted to purchase this unit, but as I do not live local to the dealer, would not be able to arrive until the following Saturday, and to please put a hold on the vehicle for me. She said that she would send links to get things started. I received an email with the links to start the financing process for the car, filled them out, and submitted them, believing that when I arrived Saturday afternoon, the vehicle would be awaiting me. I received a phone call on Friday, from a Stephen, confirming the appointment, followed by a text message the next morning. After a three hour drive, I arrived at Stockton Hyundai. Stephen was busy with another customer, so another agent assisted me. He informed me that the car I had originally found was not in stock, and they have not had a unit matching that description in for some time. He then informed me that they believed that I had been after another '21 Palisade SEL, in blue and the winter package. I had asked about this one, but only after indicating the white one was what I was interested in, and did not follow up when the blue unit's price was higher. Next, he informed me that they had sold the blue Palisade a few days prior, and that they did not hold un-purchased vehicles for customers. He then attempted to offer me a similar '22 Palisade, as they had no '21s left on the lot. I feel this is a classic bait-and-switch. Not only was the white unit clearly listed for the price, but it was confirmed over the phone. At no time prior to my arrival on Saturday, was I informed that this unit was not in stock, that the Blue unit they claimed I was after had been sold, or that they did not hold vehicles for customers. More

I came in to buy a used Toyota they just got in. They accommodated me, had it ready and let me drive it around a bit after taking time to check it over. Didn't pressure me. Price was decent, I know the m accommodated me, had it ready and let me drive it around a bit after taking time to check it over. Didn't pressure me. Price was decent, I know the market for Toyota tacomas is crazy. Made a good effort to get me great financing on a used truck for the difference after my down payment. All in all, great experience. Took a while but I kinda just got in there in between their other customers. Everyone there seemed happy and the customers seemed relaxed. I would buy from again. They understood what I was there for and didn't give me any hassles. More

Went to this dealer for the first time just to look at a vehicle. The salesman assigned was very attentive and quite knowledgeable. Gave my wife and I ample time to look and then to drive the vehicle, going vehicle. The salesman assigned was very attentive and quite knowledgeable. Gave my wife and I ample time to look and then to drive the vehicle, going over needed information all the time. We were able to come together to make a deal. Finance manager same as salesman, was easy to deal with. Appreciate all their help, the salesman gave me his card to call if any questions at all as this SUV has more tech things than anything we've seen before. Excellent dealer with very knowledgeable salesman, honest with his approach. Thank you More

Great dealership. I was able to buy the car I wanted at a fair price without any high pressure sales tactics. My only concern was in Finance and Insurance. I was only presented with the front page of the fair price without any high pressure sales tactics. My only concern was in Finance and Insurance. I was only presented with the front page of the contract and it was not clear to me that the contract was 8 pages long. There was nothing insidious in the contract, but I would have preferred to have read the every page before signing. More