Stockton Hyundai

🚫 Dishonest and Disappointing Experience at Stockton Hyundai My car buying experience here started off positive with Esteban’s great energy and David’s friendly support. Unfortunately, everything cha Hyundai My car buying experience here started off positive with Esteban’s great energy and David’s friendly support. Unfortunately, everything changed when I was handed over to Salvador in finance. Sal told me multiple times that “everything is negotiable,” including my trade-in value and dealer discounts. But when it came to finalizing numbers, I was charged $2,000 for StarGuard and told it was “non-negotiable.” When I pushed back, Sal admitted the owner, Joey, wouldn’t remove it because “it wouldn’t make sense for the dealership.” In other words, they offset my agreed-upon trade-in by slipping in hidden costs. On top of that, when I asked for something as simple as complimentary all-weather mats with a $497 price match, I was denied — yet Sal had no hesitation trying to upsell me on extended warranties. As a customer, I felt misled, undervalued, and disrespected. Integrity matters, and Stockton Hyundai failed to deliver it. I would not recommend this dealership to anyone. More

Gabby was a delight. She made my appointment on the phone and was my service advisor when I arrived. My Santa Fe hybrid is the 2nd Hyundai I’ve owned, and over the years She made my appointment on the phone and was my service advisor when I arrived. My Santa Fe hybrid is the 2nd Hyundai I’ve owned, and over the years I honestly learned to rely more on Elk Grove for service. But I had what I hoped was a minor warranty issue, and Gabby was so great on the phone, I took a chance on Stockton. Glad I did. Issue resolved, pleasant experience, More

Oscar in the service department was great and all the service team thank you. I had my car towed there and Oscar told me how to fill out the envelope and the service department took care of the rest . service team thank you. I had my car towed there and Oscar told me how to fill out the envelope and the service department took care of the rest . More

Always get a good service and provided lots of options to have the low deals and now with Sunbit is a better option to have my cars get repaired. have the low deals and now with Sunbit is a better option to have my cars get repaired. More

Professional, courteous, patient, accepted critism and corrected the issues. Alex and Miguel are the best! Love my new Tucson hybrid. corrected the issues. Alex and Miguel are the best! Love my new Tucson hybrid. More

Oliver was a ton of help getting our new family car Subaru ascent. Would definitely buy from him again had car ready when we got there and was quick and knowledgeable and no pressure sale and dealershi Subaru ascent. Would definitely buy from him again had car ready when we got there and was quick and knowledgeable and no pressure sale and dealership made payment easy and convenient More

Worst experience ever. They told us to come done from 4 hours away and they said said they have everything set. Then we get there the car that they had “set” for us is gone They told us to come done from 4 hours away and they said said they have everything set. Then we get there the car that they had “set” for us is gone. More

Worst ever , 2 engines on our cpo veloster within two months service sucks in 4 months we owned car in shop 2 months months service sucks in 4 months we owned car in shop 2 months More

Completely unorganized team. Each person we came in contact with had no clear answer for anything. They offered rebates online that they did not give in person. I was a highly qu Each person we came in contact with had no clear answer for anything. They offered rebates online that they did not give in person. I was a highly qualified buyer and the process was longer than 4 hours. Their computers barely worked which was completely ridiculous for a car dealership. Every person struggled to even use the computer and printer. Salespersons Oliver and Chris made numerous mistakes that could have cost me thousands of dollars were I not paying attention. Multiple employees cursing throughout the business. Very unprofessional. More