Stivers Ford of Birmingham - Service Center

I would recommend friends to purchase their vehicles from Stivers Ford. Simply because of every employee in the service center especially Brandon Mundy and Danielle Morales. The entire service team made us f Stivers Ford. Simply because of every employee in the service center especially Brandon Mundy and Danielle Morales. The entire service team made us feel welcomed and made the intricate service seem flawless. Brandon Mundy was always ready to answer my questions to help me make an informed decision about the work to be done and Danielle Morales went the extra mile to ensure the service on our vehicle was as if we just bought our vehicle off the lot. I'm satisfied and recommending Stivers Ford to friends looking to purchase a vehicle or to get their vehicles serviced to experience the high level of professionalism and honesty from the Stivers Service Center. "Great Service Centers, Make Dealerships Great" More

Brandon is great, keep Brandon. Brandon is great, give Brandon a raise. Thanks to Brandon. Brandon is great, give Brandon a raise. Thanks to Brandon. More

Everyone was so kind and helpful. It was my first time buying a vehicle and they made the buying process smooth and easy. I highly recommend!! It was my first time buying a vehicle and they made the buying process smooth and easy. I highly recommend!! More

My first issue is my service rep. did not communicate with me about my vehicle. My vehicle was keep for six days when it only took six hours to do the work. The price quoted increased did not communicate with me about my vehicle. My vehicle was keep for six days when it only took six hours to do the work. The price quoted increased $500 once the work was completed. I would like to see a intake questionnaire so everyone willing be on same page. They where telling me things in needed done even though they were already completed. Some the day I brought it in. This causes a trust issue for me. Had I said go ahead and do it i would have been double paying.i can only imagine how many women are getting taken to the cleaners because of this practice. The only bright spot is the loaner manager and the service manager,they apologize and did what they could do to mitigate the situation. I just don't have any confidence in the dealership now at all. More

Danielle was great to work with. She resolved my service issues and I appreciate her. Luke has also been very helpful. She resolved my service issues and I appreciate her. Luke has also been very helpful. More

From purchasing the vehicle to its first service. 5 stars. Some extra words to make the 15 minimum 5 stars. Some extra words to make the 15 minimum More

I own a 2015 Ford and have gone to many dealerships in different states but I find Stivers Ford dealership the best. different states but I find Stivers Ford dealership the best. More

Tried to use long Lewis ford. They were difficult to deal with. Called Striver ford talked to Brandon he was very easy to talk to and understood what I needed done. I will now use They were difficult to deal with. Called Striver ford talked to Brandon he was very easy to talk to and understood what I needed done. I will now use Brandon at stiver for all service on my truck from now on even though yall are farther away More

The dealership staff, especially Cassandra, was accommodating, honest, and hardworking. Would definitely recommend this location to others! accommodating, honest, and hardworking. Would definitely recommend this location to others! More

Excellent service, but didn’t receive a breakdown of inspection. Will be using this location from now on! inspection. Will be using this location from now on! More