Stivers Ford of Birmingham - Service Center

Joshua was extremely nice, professional, and went above and beyond to assist me. He should be recognized for his outstanding customer service. and beyond to assist me. He should be recognized for his outstanding customer service. More

Josh has done a good job with commutation! The ford tech has done terrible job with fixing my truck! The ford tech has done terrible job with fixing my truck! More

We got in and out in less time than anticipated. Waiting area was very nice. Waiting area was very nice. More

The staff were attentive to my issues and went above and beyond to ensure my satisfaction beyond to ensure my satisfaction More

Everyone I met was super nice and helpful and Colton was great in working with us to help us get exactly what we wanted out of our truck and financing great in working with us to help us get exactly what we wanted out of our truck and financing More

Please call me for review. Poor customer service. No follow-up communication. At the dealership now. Had to come in more then once. Again no loaners cars available Poor customer service. No follow-up communication. At the dealership now. Had to come in more then once. Again no loaners cars available More

Cassandra, my service writer , gets a strong A+ from me. My Mach-E had several electronic issues which she work out very effectively. She was a true professional and I was very impressed with her customer s My Mach-E had several electronic issues which she work out very effectively. She was a true professional and I was very impressed with her customer service skills. She made a painful experience very manageable. Thank you Cassandra! More

New tires and leveling kit look great on my 2020 Ford Ranger! Thank you guys! Ranger! Thank you guys! More

traveling through town and broke down, they were able to fix us up and back on the road fix us up and back on the road More

He made sure I was satisfied with my service and went over and beyond. Great experience over and beyond. Great experience More