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Stivers Ford of Birmingham - Service Center

Birmingham, AL

4.5
280 Reviews

280 Reviews of Stivers Ford of Birmingham - Service Center

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February 22, 2025

Excellent service! Adarius Varner was the service Advisor and was very prompt, thorough, and helpful with my questions. I even went back the next day to ask about a par More

by TSCIVLEY79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adarius Varner
February 22, 2025

New, nice, and clean. Good customer amenities while you wait. Friendly service that takes care of you. More

by BBass205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

They communicated promptly and clearly. Had to investigate the problem and it went through a process, but they diagnosed until the correct issue was identified then solved. Appreciated thei More

by JERRYCOTENYJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk was friendly.
February 22, 2025

Very courteous at the dealership. Beautiful building. Ford promise keep as usual. Woeked car once over. More

by JOYJOY3410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Friendly, worked with my schedule. Picked up, serviced and returned my truck when they said they would. More

by DAVID.BYLAND
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

There was a mistake made, and they quickly fixed it. I don’t expect perfection, but I do like things fixed and that’s what they did. More

by jpfaudler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph and Katie
February 21, 2025

Cassandra was simply absolutely amazing, she went above and beyond. As I was dealing with a family emergency and well over 1,000 miles from home she sought to make sure my vehicle was repaired as well as More

by FINALLYPATRICIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

The staff was very friendly, they fixed the camera on my car completely free of charge.. THANK YOU!!! More

by shelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Numnum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
February 21, 2025

First impression is how wonderful and helpful your staff are And how clean every space is. I love that you moved to ‘my’ neighborhood so I no longer have to get to town…and love introducing friends t More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adarius Varner
February 20, 2025

I’m always satisfied with my visits here. Service and professionalism. I would definitely recommend. More

by HAPPYWALKER825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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