Stivers Ford of Birmingham - Service Center

Very good service, on time, polite and respectful they were very good mechanic thank you Ms Evans were very good mechanic thank you Ms Evans More

Good team at this location. I always have a good experience when I visit.5 star service I always have a good experience when I visit.5 star service More

Brandon did a great job, I will come back because of him. Service center was clean. Service center was clean. More

Brandon was easy to work with & very friendly. We have a service contract & it was super convenient. Highly recommend this service department. We have a service contract & it was super convenient. Highly recommend this service department. More

I have trust in Stivers doing a great job with my repairs but the ball was dropped on my last repair. I received my car on Wednesday and it was having driving issues on Friday night. I had to pay $190.00 to but the ball was dropped on my last repair. I received my car on Wednesday and it was having driving issues on Friday night. I had to pay $190.00 to have it towed home. More

Dealership staff is very professional, they attended to my vehicle very quickly and took care of all my issues. I like the way the express service works, gets the job done very quickly and completely does my vehicle very quickly and took care of all my issues. I like the way the express service works, gets the job done very quickly and completely does everything that is necessary. More

Just a recall and ended up with more problems they they don’t want to fix and pretty much calling me a liar when I said that’s not the way I left ended up having to go to another dealership to get it fixed don’t want to fix and pretty much calling me a liar when I said that’s not the way I left ended up having to go to another dealership to get it fixed. I would not recommend Stivers ford for anything More

Dropped brand new vehicle off on our way out of town on Monday at request of our salesman to have roof rails and trailer hitch mounted (all part of the purchase two weeks before). We told them we we be co Monday at request of our salesman to have roof rails and trailer hitch mounted (all part of the purchase two weeks before). We told them we we be coming back through to pick up the following Sunday. Danielle in service said no problem and she would leave vehicle out front with key fob locked inside since they would be closed and I had the spare. After the frustration of going out of route to get to dealership, we couldn’t find the vehicle out front as promised. We finally found it behind the service department with the roof rails PARTIALLY installed. We contacted our salesman who apologized profusely and promised he would take care of it on Monday. We were contacted on Monday and were told they would deliver the car to our home in Tuscaloosa at 4:00pm. It finally arrived at 7:45pm. I understand things can happen to delay service, but a simple phone call to notify us of the delay is the LEAST Danielle could have done. I do NOT recommend this service department. More

Went in for a recall and got back problems still not fixed waiting on them to pick up car again fixed waiting on them to pick up car again More