Stivers Ford of Birmingham - Service Center

Great service and customer service will do business again. And they give you a courtesy car wash. again. And they give you a courtesy car wash. More

Best experience I’ve ever had at a dealership. These guys made everything easy. Sales to finance were all very professional. These guys made everything easy. Sales to finance were all very professional. More

Good customer service. The waiting time was good. The atmosphere was good. I appreciate everything. The waiting time was good. The atmosphere was good. I appreciate everything. More

Representatives were very helpful. Always very good attention paid to us each time we have brought our vehicle For servicing.. Always very good attention paid to us each time we have brought our vehicle For servicing.. More

I’m extremely disappointed with the service department at Stivers Ford of Birmingham. I brought in my brand-new Bronco for a towing receiver hitch installation, and afterward, I discovered that their mechani Stivers Ford of Birmingham. I brought in my brand-new Bronco for a towing receiver hitch installation, and afterward, I discovered that their mechanic had broken several of the plastic clips holding the rear interior trim in the cargo area. To make matters worse, I witnessed the mechanic driving my vehicle aggressively across their parking lot—completely unacceptable behavior for a vehicle I purchased brand new from them. Adding insult to injury, I’ve purchased two new Broncos from this dealership, yet the service department has failed to follow up or address the issue of the broken clips after I reported it to them. As a loyal customer, I expected far better care, professionalism, and accountability. This experience has been incredibly disappointing. More

MY EXPERIENCE WAS GREAT! AS SOON AS I PULLED MY CAR IN THE SHOP, THEY CAME OUT RIGHT THEN TO CHECK ON ME. I WAS IN AND OUT IN NO TIME. ALSO, THE WAAITING ROOM IS EXTREMLY NIC AS SOON AS I PULLED MY CAR IN THE SHOP, THEY CAME OUT RIGHT THEN TO CHECK ON ME. I WAS IN AND OUT IN NO TIME. ALSO, THE WAAITING ROOM IS EXTREMLY NICE. More

Service was very quick. The rep at the front was very nice. Appointment was easy to make. The rep at the front was very nice. Appointment was easy to make. More

Two hours for an oil change with an appointment. And a for the complimentary car wash.l they had for some reason opened my rear window. So they had to clean up the water inside the car. Then when I And a for the complimentary car wash.l they had for some reason opened my rear window. So they had to clean up the water inside the car. Then when I left the car was driving really strange. Called, I was transferred from quicklane to the service department where nobody answered. I called quicklane back again numerous times and nobody answered. Then left a voicemail and nobody called me back. I have lost all trust with this service department. We will not be coming back. More

The person who helped me was great. I’m sorry I don’t remember his name. I’m sorry I don’t remember his name. More

Brandon is the best service writer I’ve had the opportunity to work with. He goes over and beyond to make sure I’m satisfied everytime. opportunity to work with. He goes over and beyond to make sure I’m satisfied everytime. More