Stivers Ford of Birmingham - Service Center

Tried to use long Lewis ford. They were difficult to deal with. Called Striver ford talked to Brandon he was very easy to talk to and understood what I needed done. I will now use They were difficult to deal with. Called Striver ford talked to Brandon he was very easy to talk to and understood what I needed done. I will now use Brandon at stiver for all service on my truck from now on even though yall are farther away More

The dealership staff, especially Cassandra, was accommodating, honest, and hardworking. Would definitely recommend this location to others! accommodating, honest, and hardworking. Would definitely recommend this location to others! More

Excellent service, but didn’t receive a breakdown of inspection. Will be using this location from now on! inspection. Will be using this location from now on! More

I am very disappointed that my 2023 Explorer with 64000 miles needed new hex nuts. On 2/7, Luke was very nice and helpful and explained you didn’t have any but would have them by today and quoted $136. T miles needed new hex nuts. On 2/7, Luke was very nice and helpful and explained you didn’t have any but would have them by today and quoted $136. The service tech today charged $170–he also wrote on the service that I decided I wanted new hex nuts as the reason for ticket. I only got them changed because I was told by your dealer that I needed them. I have owned Lexus and other cars with 300,000 miles and never changed lug nuts. I believe Luke told me what he was told by mechanic but the whole experience was very unsatisfactory—in addition, I am very disappointed that my Ford was built with cheap parts. Not what I expect from ford or its dealers. One bright spot, Luke tried to be helpful. More

Autumn Houser is the best example of customer service! The best. Danielle was great. Eric Stiver was great and provided answers to questions we had on the Leer cover. It was a great experience. We hav The best. Danielle was great. Eric Stiver was great and provided answers to questions we had on the Leer cover. It was a great experience. We have already given out several of Autumns cards and Stivers is the talk of the town for us. Keep it up! See you for our first service appointment ! More

The Stivers staff was very professional and helped to solve all my service issues/concerns. solve all my service issues/concerns. More

Really great and accommodating to the customers needs Ralph is on spot with fixing the problem Ralph is on spot with fixing the problem More

My oil change was quick and ever was nice and professional. Even washed my bronco when finished. professional. Even washed my bronco when finished. More

Colton wad great to work with. Help me thru the entire process. It was as great experience Help me thru the entire process. It was as great experience More

The technician was very friendly and accommodating. They came to my home to perform the recall repair. They came to my home to perform the recall repair. More