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Stivers Ford of Birmingham - Service Center

Birmingham, AL

4.6
380 Reviews

380 Reviews of Stivers Ford of Birmingham - Service Center

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March 30, 2025

The service was quite good,and they got my vehicle in and out in a timely manner,so I didn't have to wait to long. Very polite staff,and great service. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Weldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

The staff were attentive to my issues and went above and beyond to ensure my satisfaction More

by SAMMYSABRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Josh has done a good job with commutation! The ford tech has done terrible job with fixing my truck! More

by TANKDOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Asher Shurafa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Stafford
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

We got in and out in less time than anticipated. Waiting area was very nice. More

by MIKEANDCATHY101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
March 29, 2025

Fast service. Service crew was professional, knowledgeable, prompt, and did everything they said they would do. More

by Jtapley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Joshua was extremely nice, professional, and went above and beyond to assist me. He should be recognized for his outstanding customer service. More

by DAREN_LANIER
Recommend Dealer
Yes
Employees Worked With
Joshua Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Stafford
March 28, 2025

Please call me for review. Poor customer service. No follow-up communication. At the dealership now. Had to come in more then once. Again no loaners cars available More

by JEFFERSONCOUNTYFLEET
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Mundy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Cassandra, my service writer , gets a strong A+ from me. My Mach-E had several electronic issues which she work out very effectively. She was a true professional and I was very impressed with her customer s More

by MAXRSTERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

New tires and leveling kit look great on my 2020 Ford Ranger! Thank you guys! More

by aadisanto1407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Weldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Everyone I met was super nice and helpful and Colton was great in working with us to help us get exactly what we wanted out of our truck and financing More

by CORYRODEN94
Recommend Dealer
Yes
Employees Worked With
Justin Cheatwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Stein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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