Stivers Ford of Birmingham - Service Center

The customer service it wasn't friendly looks like boring in the place and I pay 3% more because I used the my debit card no good I'm not recommended go over there thank you. in the place and I pay 3% more because I used the my debit card no good I'm not recommended go over there thank you. More

Very kind & professional service representative, gave me mechanic recommendations for brake replacement. Offered courtesy car wash mechanic recommendations for brake replacement. Offered courtesy car wash More

I love Ford cars. I love Mr. Sparke. Everyone who work there is friendly and very professional. I love Mr. Sparke. Everyone who work there is friendly and very professional. More

Brandon was professional and friendly. He provided update to let me know when my vehicle would be ready. He provided update to let me know when my vehicle would be ready. More

Had some discrepancies with getting the vehicle picked up, vehicles had scratches and dents that weren't brought up during the sale - I mentioned them and they said they couldn't do anything about them. W up, vehicles had scratches and dents that weren't brought up during the sale - I mentioned them and they said they couldn't do anything about them. We also had issues with the car when we picked it up and it took around 2 weeks for them to fix it which I understand parts and stuff can take time but we JUST bought the car. Wish they would've checked everything out beforehand and we could've avoided that issue altogether. Everyone we talked to was super nice but our salesman was a little bit unknowledgeable on the vehicle and the buying process. More

Very professional, does a great job and keeps you up to date about maintenance needed. The waiting room is nice and the car wash is a nice touch. My car looks better and runs better. date about maintenance needed. The waiting room is nice and the car wash is a nice touch. My car looks better and runs better. More

The work was performed. Perfectly. I enjoyed the experience. Will be back again the new location is beautiful. Perfectly. I enjoyed the experience. Will be back again the new location is beautiful. More

Great service department. Friendly staff who addressed my concerns and got the job done for me. Definitely recommend. Friendly staff who addressed my concerns and got the job done for me. Definitely recommend. More

Brandon was great. You need more mechanics/technicians to get service work done sooner. I have been there three times in the past year and the tech shortage is a proble You need more mechanics/technicians to get service work done sooner. I have been there three times in the past year and the tech shortage is a problem. Brandon and other office staff have been great. More

Quick and efficient service! Staff was friendly and informative. T h a n k Y o u Staff was friendly and informative. T h a n k Y o u More