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Stivers Ford of Birmingham - Service Center

Birmingham, AL

4.6
381 Reviews

381 Reviews of Stivers Ford of Birmingham - Service Center

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April 02, 2025

Great people great service. They go above and beyond to make sure that I’m taken care of. More

by CALEBHAYNES614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mundy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

The incompetence within this company is unreal. My review would be too long to put in this short window. More

by David Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cassandra Numnum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Morales
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2025

Service was quick. Both the service person and the technician were very polite and provided all the information I needed. More

by Klee5610
Recommend Dealer
Yes
April 02, 2025

Service was quick and efficient I was also offered a free car wash Will definitely take my car there everyone was very courtesy More

by POOKIEHILL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Sellers
April 01, 2025

Great customer service I will most definitely bring my car back for any maintenance work. More

by Treed83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

A pleasure to work with and great communication. Called me when she was supposed to and explain More

by imsmileygrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bronson Honeycutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

I would give a “0” if that was an option. My comments will be directed to Dearborn, MI with the Customer Relationship Center. I have never been treated in such an unprofessional, condescendin More

by WHIT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Jordan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Stafford
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Cassandra was very helpful. She kept me informed and emailed me with updates along the way. More

by Bre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Numnum
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Awesome and modernized up to date,Great Vehicles to choose from, great customer service. Thanks to BO. More

by Sambeezy#24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake "Bo" Okeefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

We'll have to see as we aren't finished yet. The 2023 F450 we purchased wasn't cleaned very well and the truck flashed a service charging system warning. The offer for my 2019 F150 Platinum was More

by SOUT77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Numnum
4.0
This rating includes all reviews, with more weight given to recent reviews.
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