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Stivers Ford of Birmingham
Birmingham, AL
771 Reviews
Why Buy Your Next Vehicle from Stivers Ford of Birmingham
For more than a century, drivers have been impressed by the all-around excellence of our models. Our Ford trucks, SUVs, and cars carry on the brand’s tradition by wrapping innovative engineering and advanced features with modern styles. In our large inventory, we always have a diverse selection of the latest models for shoppers to explore. In fact, because of our focus on refreshing the inventory frequently, our customers often can find something that suits them well on their first visit. Rest assured that you will be well supported by our team and enjoy a no-pressure sales experience when you shop at our dealership in the Birmingham area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 771 reviews
December 18, 2024
Working with Krysta Winston was an absolute pleasure. Knowledge and she listens to what you want in a car. Couldn't have asked for anybody better Knowledge and she listens to what you want in a car. Couldn't have asked for anybody better More
by Susans44
Employees Worked With
December 18, 2024
Upper management look at the process your customers go through how long what is presented to them brochures or numbers question your methods through how long what is presented to them brochures or numbers question your methods More
by jsvmowing
December 18, 2024
8 hr process too long - interrogation room too much pressure. Warranty brochures good idea. Rethink! pressure. Warranty brochures good idea. Rethink! More
by jsvmowing
Verified CustomerDecember 17, 2024
Highly Recommend! ! My most recent experience with Stivers was the BEST I’ve ever had with any dealer service department in my 50+ years of driving and owning vehicles. ! My most recent experience with Stivers was the BEST I’ve ever had with any dealer service department in my 50+ years of driving and owning vehicles. I have been a dedicated Ford owner most of my life. I have received some great experiences along the way as well as a few “not so great” experiences as well. For me to rate my last experience at Stivers as my BEST ever is a True Statement of dedication by the leadership team to go above and beyond to ensure satisfaction. All of this would not be possible without Danielle Morales as my contact. She alone is what allows me to give the highest rating of all my years!! Thank you Danielle and Thank you Stivers Ford of Birmingham! More
by Bc9062
December 17, 2024
Typical dealership. Unnecessary xx and hard to understand pricing. The process took way too long even though I tried real hard to have most of the work done by the time Unnecessary xx and hard to understand pricing. The process took way too long even though I tried real hard to have most of the work done by the time I showed up. Four hours there. Carlos is a good salesperson and worked hard but he is handcuffed by the dealership. Nothing sets this place apart from any of the others in the area. Not impressed. More
by bbtigers10
Employees Worked With
Carlos Brown
December 16, 2024
The entire team did an incredible job. Xavier took care of me from start to finish. Xavier took care of me from start to finish. More
by DANIEL.BARBER
December 16, 2024
December 16, 2024
Caitlyn and everyone else I dealt with was amazing. Highly recommend them for all of your service needs. Highly recommend them for all of your service needs. More
by SAMUELPPIERCE
December 16, 2024
Told me it would only be 30 minutes but turned into hour and half. Plus they still have not cleared the recall that was supposed to to be fixed from the ford pro app and half. Plus they still have not cleared the recall that was supposed to to be fixed from the ford pro app More
by jstaton3
Employees Worked With
Do not remember
December 15, 2024
Brandon in service was great as well as Danilelle in car loaner department .. we have had a cattle in to many times to count loaner department .. we have had a cattle in to many times to count More
by DARNOLD1234.DA
Employees Worked With
Brandon in service . Danelle in car loaner department
